GS4 · Practice questions
Emotional Intelligence
37 questions match. Years are the CSE year of the toppers who answered.
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Recent research has shown that emotions significantly impact personal and professional lives. What are the primary emotions that negatively and positively impact workplace productivity? Explain with relevant examples.
10 marks · 150 words · Answered by 10 toppers · CSE 2022–2025
Emotional IntelligenceWork Culture
“Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” How can emotionally intelligent civil servants utilize empathy to improve governance and service delivery?
10 marks · 150 words · Answered by 8 toppers · CSE 2024–2025
Emotional IntelligenceEmpathy and Compassion
Do you agree with the view that it is nature and not nurture which determines the emotional intelligence of a person?
10 marks · 150 words · Answered by 8 toppers · CSE 2022–2025
Emotional IntelligenceFamily, Society and Education
Emotional intelligence may not be singularly associated with emotions or intelligence. It can also include a broad range of personality characteristics that might predict success in professional and everyday life. Discuss.
10 marks · 150 words · Answered by 8 toppers · CSE 2023–2024
Emotional IntelligenceEthics in Private and Public Life
"Tolerance is not just about accepting differences; it is about appreciating and celebrating diversity." Discuss the importance of tolerance for governance. How can civil servants foster a culture of tolerance and inclusivity in a diverse country like India?
10 marks · 150 words · Answered by 8 toppers · CSE 2024–2025
Empathy and CompassionCivil Service Values
Recent researchers have argued that the government's health and social-based interventions are significantly less effective without the emotional skills of self-awareness and empathy. Do you agree? Justify your answer with relevant examples..
10 marks · 150 words · Answered by 7 toppers · CSE 2024–2025
Emotional IntelligenceEmpathy and Compassion
What does each of the following quotations convey to you in present context? a) "'Reason is, and ought only to be the slave of the passions, and can never pretend to any other office than to serve and obey them."- David Hume
10 marks · 150 words · Answered by 7 toppers · CSE 2024
World ThinkersDimensions of Ethics
You have just been appointed as Additional Director General of Central Public Works Department. The Chief Architect of your division, who is to retire in six months, is passionately working on a very important project, the successful completion of which would earn him a lasting reputation for the rest of his life. A new lady architect, Seema, trained at Manchester School of Architecture, UK joined as Senior Architect in your division. During the briefing about the project, Seema made some suggestions which would not only add value to the project, but would also reduce completion time. This has made the Chief Architect insecure and he is constantly worried that all the credit will go to her. Subsequently, he adopted a passive and aggressive behaviour towards her and has become disrespectful to her. Seema felt it embarrassing as the Chief Architect left no chance of humiliating her. He would very often correct her in front of other colleagues and raise his voice while speaking to her. This continuous harassment has resulted in her losing confidence and self-esteem. She felt perpetually tensed, anxious and stressed. She appeared to be in awe of him since he has had a long tenure in the office and has vast experience in the area of her work. You are aware of her outstanding academic credentials and career record in her previous organisations. However, you fear that this harassment may result in compromising her much needed contribution in this important project and may adversely impact her emotional well-being. You have also come to know from her peers that she is contemplating tendering her resignation. a) What are the ethical issues involved in the above case? b) What are the options available to you in order to complete the project as well as to retain Seema in the organization? c) What would be your response to Seema's predicament? What measures would you institute to prevent such occurrences from happening in your organization?
20 marks · 250 words · Answered by 7 toppers · CSE 2024
Ethical Dilemmas in GovernmentWork Culture
A. "It is wrong to assume that ethical decisions are, can or should be purely rational and principled. Human feelings are an inseparable part of our ethical life." In what way do feelings impact our ethical decisions? Illustrate with examples.
10 marks · 150 words · Answered by 6 toppers · CSE 2024–2025
Dimensions of EthicsHuman Values
Civil servants who embody emotional intelligence exhibit a profound understanding of the human aspect of governance, enabling them to cultivate meaningful relationships, foster cooperation, and drive positive change. Examine ways in which Emotional Intelligence can be inculcated in civil servants.
10 marks · 150 words · Answered by 5 toppers · CSE 2020–2024
Emotional IntelligenceCivil Service Values
Explain the meaning of self-efficacy, along with its key determinants. Also, discuss the significance of high self-efficacy for a civil servant.
10 marks · 150 words · Answered by 4 toppers · CSE 2022–2024
Aptitude for Civil ServiceEmotional Intelligence
Emotional Intelligence is an essential ingredient for managing personal and organizational change. Comment.
10 marks · 150 words · Answered by 4 toppers · CSE 2019–2024
Emotional IntelligenceWork Culture
In your opinion, what qualities do Prakash lack? Do you think that Meena also lacks some qualities? b) As a common friend of Meena and Prakash, what advice will you give to the couple? c) How can they develop the qualities that could have prevented such a distressing situation?
25 marks · 250 words · Answered by 3 toppers · CSE 2024
Ethics in Private and Public LifeEmotional Intelligence
"Whatever is begun in anger, ends in shame" - Benjamin Franklin.
10 marks · 150 words · Answered by 3 toppers · CSE 2023–2024
Human ValuesEmotional Intelligence
“It is wrong to assume that ethical decisions are, can or should be purely rational and principled. Human feelings are an inseparable part of our ethical life.” In what way do feelings impact our ethical decisions? Illustrate with examples.
10 marks · 150 words · Answered by 3 toppers · CSE 2022–2024
Dimensions of EthicsEmotional Intelligence
In the realm of governance, a crucial aspect is the art of persuasion. The qualities that make civil servants proficient persuaders empower them to fulfill their responsibilities in an effective manner. Discuss with illustrations.
10 marks · 150 words · Answered by 3 toppers · CSE 2022–2024
Social Influence and PersuasionCivil Service Values
What do you understand by Emotional Intelligence? Examine the importance of Emotional Intelligence in personal and professional life.
10 marks · 150 words · Answered by 3 toppers · CSE 2023–2024
Emotional Intelligence
Discuss how emotional intelligence can influence ethical decision-making in the allocation of scarce public resources.
10 marks · 150 words · Answered by 2 toppers · CSE 2024–2025
Emotional IntelligenceEthical Dilemmas in Government
How does emotional intelligence contribute to overcoming challenges and achieving success in high-stress environments? Discuss its impact on resilience and decision-making.
10 marks · 150 words · Answered by 2 toppers · CSE 2024–2025
Emotional IntelligenceCrisis Decision Making
What does the following quotation mean to you? "Whatever is begun in anger, ends in shame"-Benjamin Franklin.
10 marks · 150 words · Answered by 1 topper · CSE 2024
Emotional Intelligence
What is Emotional Intelligence? Draw a comparison between Emotional Intelligence and Intelligence Quotient.
10 marks · 150 words · Answered by 1 topper · CSE 2024
Emotional Intelligence
Discuss the significance and applications of Emotional Intelligence in the administration and governance.
10 marks · 150 words · Answered by 1 topper · CSE 2024
Emotional Intelligence
Ramesh has been brought up in a joint family and is very attached to his parents. As the only son to his parents he takes care of them and their needs. But his parents are staunch believers in God and religious tenets. Their spirituality has been a guiding light for them throughout their lives. Ramesh is a rational person and doesn't agree with some of his parents' superstitious beliefs. He is married and has young kids whose worldview is getting shaped. He is concerned that any association of kids with the superstitious beliefs would hamper their upbringing but is also fearful that any confrontation with his parents regarding their regressive beliefs will hamper his relationship with his parents. a. How joint families consisting of grandparents play a vital role in the development of children? b. In this scenario, what steps should Ramesh take to ensure healthy development of his kids?
20 marks · 250 words · Answered by 1 topper · CSE 2024
Family, Society and EducationHuman Values
As the District Magistrate (DM) in a flood-prone district, you are managing relief operations. A local leader, known for their influence, is actively spreading misinformation, inciting public anger against the administration, and obstructing rescue efforts, alleging that relief is biased. However, the local community is suffering significantly, and critical relief operations are being hindered. Given the situation, how would you respond?
20 marks · 250 words · Answered by 1 topper · CSE 2024
Crisis Decision MakingSocial Influence and Persuasion