Ganesh Kumar BaskarAIR 7 · CSE 2019 · 171 wordsTheir whole copy
Opening · a definition
As per Daniel Goleman, Emotional intelligence refers to the ability of an individual to understand feelings of self as well as that of others, motivating oneself and regulating emotions of one self and of others.
Body · points
[Self Awareness]
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[Emotional Intelligence] <--- [Social Skills]
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[Empathy] [Self regulation]
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[Self motivation]
EI essential for personal and organizational Change
- Managing change requires one to understand oneself and change accordingly. Eg: Bill Gates realised that he was more interested in philanthropy than comp business - so, he left Microsoft and set up Gates foundation.
eg: Elon Musk was able to understand the emotions of others in his organization. Hence with EI he was able to turn SpaceX and Tesla into successful companies.
- Social skill in EI helps to convince others to change.
eg: Gandhi used his EI to convert others to non-violence. Even Bhagat Singh was convinced.
- Empathy allows one to appreciate others fear during personal and organizational change. This creates trust and loyalty in individual as well as organization.
Close
Eg: Rajiv Gandhi empathised with the Mizo issue resulting in Mizo accord and peace in Mizoram.