A topper · GS4 · 64 pages

Akshay Pillay: GS4 answer copy

20 answers by Akshay Pillay, as written in the test. Each question opens a page with how other toppers answered it.

The questions

The answers

Question 1 · 10 marks · 197 words written

The foundational values of efficiency, impartiality, empathy, and incorruptibility are an integral part of civil services. Elaborate with relevant examples.

Opening · a constitutional or legal provision

The Second Administrative Reforms Commission had recommended drafting a public service code with values like empathy and impartiality.

Body · points

  1. Efficiency - speed and quality of public service delivery eg public distribution system helps uplift poorest of the poor.
  • Efficient governance ensures ease of doing business, aiding investment to boost growth.
  • Efficient governance builds goodwill for goverments among citizens.
  1. Impartiality - An impartial civil servant will not discriminate between ruling party and opposition's constituencies during governance.
  • An impartial civil servant has no

favourits in his organization, reducing risk of jealousy and rivalry derailing an organisation

  1. Empathy - For citizens who have lost everything due to natural disasters, a civil servant expressing empathy means a lot. • Empathy drives civil servants to go beyond the call of duty eg. Kozhikode Collector Prashant Nair's 'Operation Sulaimani' to distribute leftover food from hotels among the homeless.

  2. Incorruptibility - It is key to efficient execution of government services like recruitment and award of contracts. • The reputation of honest bureaucrats like Ashok Khemka helps reduce trust deficit between the civil services and citizens.

Way forward - Extensive emphasis on value inculcation during training of civil servants.

Close · a way forward

None written.