GS4 · 10 marks · 150 words

Do you agree that privatization and outsourcing of selected public services will help improve the quality of public service delivery and in particular reduce the incidence of corruption? Substantiate.

Answered by 4 toppers · CSE 2019–2024

Syllabus: Public/Civil service values and Ethics in Public administration: Status and problems; ethical concerns and dilemmas in government and private institutions; laws, rules, regulations and conscience as sources of ethical guidance; accountability and ethical governance; strengthening of ethical and moral values in governance; ethical issues in international relations and funding; corporate governance.

How toppers approached it

From all 4 answers · about 180 words · 25% drew a diagram.

Opening

  • No separate opening3 of 4
  • A definition1 of 4

Body

  • Points3 of 4
  • Points and prose1 of 4

Close

  • A way forward3 of 4
  • No separate close1 of 4

The toppers’ answers

Ganesh Kumar BaskarAIR 7 · CSE 2019 · 176 wordsTheir whole copy

Opening · a definition

Privatization refers to handing over the jobs done by public sector to a private party under a common contract with the government.

It will improve quality of public service

Body · points

  1. Profit motive leads to better customer service. eg Air India vs Indigo

  2. Leads to cost efficiency due to new management principles - like Taylors Time and motion studies. eg. Public sector banks started performing well when they were put in stock market

  3. Reduction of political interference leads to commercial decision making.

It will reduce corruption

  1. Less political involvement reduced scope for corruption
  2. Stock holders derive better accountability than passive-government
  3. Strong corporate governance framework

Cons of privatisation

  1. Increase in cost of service leading to issue of affordability. eg: Railways
  2. Profit motive leads to neglect of vulnerable sections and poor regions

Close

eg: BSNL serves North East and Naxal affected area Private players like Airtel do not provide quality service there.

Public Service ↓ leads to ├─ Leads to profit ──→ Privatise └─ not profitable need affordability ──→ keep public

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