Junaid AhmadAIR 3 · CSE 2018 · 180 wordsTheir whole copy
Opening · a definition
Aristotle has talked about the difference between intellect and wisdom.
Emotional intelligence is one such thing which helps in using the intellect for betterment purposes.
It is about the understanding, regulating and responding to thought of yours as well as of others. Public servants are the drivers of socio economic change in society and they require this for effective functioning.
Body · points and prose
Emotional intelligence and efficacy
Civil servant responsibilities
(a) Advice to minister Sardar Patel said that I don't want secretaries saying 'yes' to me. Instead they should say no. A bureaucrat with EI can point out the flaws in policy to minister without fear.
(b) Delivery of goods and services
- Empathy towards poor, SC, BPL in services.
(c) Police in law and order
Ways to improve it.
2nd ARC has talked about ethical governance.
(a) Training: Sensitivity towards different section of society. (b) Meditation, yoga to ensure peace of mind. (c) Change in attitude: From social superiority, apathy towards mass, law and order orientation to public welfare will go a long way in inculcating EI in people.
Close · no separate close
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