GS4 · 10 marks · 150 words

Recent research has shown that emotions significantly impact personal and professional lives. What are the primary emotions that negatively and positively impact workplace productivity? Explain with relevant examples.

Answered by 9 toppers · CSE 2022–2025

Syllabus: Emotional intelligence-concepts, and their utilities and application in administration and governance.

How toppers approached it

From all 9 answers · about 150 words · 56% drew a diagram.

Opening

  • No separate opening44%
  • A definition33%
  • A figure11%
  • A quotation11%

Body

  • Points78%
  • Points and prose22%

Close

  • A summary56%
  • No separate close33%
  • A way forward11%

The toppers’ answers

RuhaniAIR 5 · CSE 2023 · 105 wordsTheir whole copy

Opening · a definition

Emotions are feelings that guide a person's thoughts, beliefs and actions. They can be positive or negative.

EMOTIONS WITH POSITIVE IMPACT ON WORKPLACE PRODUCTIVITY :-

Body · points and prose

  • Empathy :- helps us to help people struggling with their work in office.
  • SELF-CONTROL :- helps us to control our anger and gossips in office.
  • Enthusiasm :- helps us to remain excited with our work and finish it nicely.
  • SINCERITY AND DEDICATION :- helps us to complete work within deadline and with quality. Eg:- ISRO's dedication in launching Chandrayaan.
Diagram
Negative emotions ├── Recklessness ├── Jealousy ├── Sloth (eg:- Red tapism) ├── Ego (does not allow us to help and nurture others) → also prevents collaboration ├── Anger (eg:- Elon Musk firing Twitter employees) ├── Arrogance ├── Bragging ├── Corruption (Emotion of greed) (Eg:- ICICI (Chanda Kochchar case)) └── Doubt (Lack of trust on subordinates)

Close · a summary

Thus, emotions have a deep impact on our productivity and must be regulated to improve our outcomes.

More on Emotional Intelligence

Its concepts and utilities, self-awareness and regulation, and its application in administration and governance.

All GS4 questions on Emotional Intelligence