GS4 · 10 marks · 150 words

Recent researchers have argued that the government's health and social-based interventions are significantly less effective without the emotional skills of self-awareness and empathy. Do you agree? Justify your answer with relevant examples..

Answered by 7 toppers · CSE 2024–2025

Syllabus: Emotional intelligence-concepts, and their utilities and application in administration and governance.

How toppers approached it

From all 7 answers · about 170 words · 43% drew a diagram.

Opening

  • No separate opening57%
  • A figure14%
  • A definition14%
  • A quotation14%

Body

  • Points and prose57%
  • Points29%
  • Continuous prose14%

Close

  • A way forward43%
  • No separate close29%
  • A summary29%

The toppers’ answers

Raghav JhunjhunwalaAIR 4 · CSE 2025 · 173 wordsTheir whole copy

Opening

Any welfare program, irrespective of how meticulously designed, depends upon its implementation to show desired outcomes.

Body · points and prose

Role of E.I. in Policy interventions

  1. understanding about social norms & ethos help better connect:

Ex: Web series Panchayat

Slogan: Do Bacche : meethi kheer Usse zyada : Bawasir ↓ foul language!

  1. Empathy of Bureaucrats helps them to deliver services despite challenges.

Ex: IAS Manoj Jindal delivered vaccines to most Naxal prone villages of Gadchiroli, MH

Metric | Self | Others

What I feel | Self Awareness | Empathy

What I do | Self Regulation| Social skills, Companion (Circle labelled E.I. connecting columns)

  1. Attitudinal change:

The Balika Panchayat experiment by Minal Karanwal has significantly reduced Alcoholism, Child marriage, etc.

(4) Self Awareness in Bureaucrats leads to them focussing upon welfare Intent, sole purpose of their job, etc. amidst chaos.

(5) such attitude fosters Community Trust; Citizen Engagement & thereby creates a mass movement → ↑ Probability of success.

Close

Thus, Emotional skills are highly critical in governance as per Daniel Coleman.

More on Emotional Intelligence

Its concepts and utilities, self-awareness and regulation, and its application in administration and governance.

All GS4 questions on Emotional Intelligence