Srishti DabasAIR 6 · CSE 2023 · 138 wordsTheir whole copy
Opening · a definition
Emotional Intelligence refers to the ability to understand and manage one's own emotions as well as those of others.
It includes:
Body · points
Importance of EI
"We must control our emotions, lest our emotions control us."
I) Personal Life
a) in determining career choices
eg Dhoni opted for cricket. b) managing family conflicts eg a mother resolves fight between brother & sister. c) in anger management. eg practicing yoga to stay calm. d) progressing in life despite hurdles eg Stephen Hawkings.
II) Professional life
a) managing employee-employer bonding eg Tatas b) managing crisis situations - eg IAS Saurabh Kumar in Dantewada c) being compassionate & empathetic eg IAS Kaustabh Divegaonkar sat on floor with a disabled. d) bringing innovation
Close · a summary
eg IAS Awanish Sharan's Bike Ambulance.
Hence, life's success is 20% because of IQ & 80% due to EI. (David Goleman)