GS4 · Practice questions
Emotional Intelligence
25 questions match. Years are the CSE year of the toppers who answered.
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Recent research has shown that emotions significantly impact personal and professional lives. What are the primary emotions that negatively and positively impact workplace productivity? Explain with relevant examples.
10 marks · 150 words · Answered by 10 toppers · CSE 2022–2025
Emotional IntelligenceWork Culture
“Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another.” How can emotionally intelligent civil servants utilize empathy to improve governance and service delivery?
10 marks · 150 words · Answered by 8 toppers · CSE 2024–2025
Emotional IntelligenceEmpathy and Compassion
Do you agree with the view that it is nature and not nurture which determines the emotional intelligence of a person?
10 marks · 150 words · Answered by 8 toppers · CSE 2022–2025
Emotional IntelligenceFamily, Society and Education
"Tolerance is not just about accepting differences; it is about appreciating and celebrating diversity." Discuss the importance of tolerance for governance. How can civil servants foster a culture of tolerance and inclusivity in a diverse country like India?
10 marks · 150 words · Answered by 8 toppers · CSE 2024–2025
Empathy and CompassionCivil Service Values
Recent researchers have argued that the government's health and social-based interventions are significantly less effective without the emotional skills of self-awareness and empathy. Do you agree? Justify your answer with relevant examples..
10 marks · 150 words · Answered by 7 toppers · CSE 2024–2025
Emotional IntelligenceEmpathy and Compassion
What are the main components of emotional intelligence and how does it help an individual in taking ethical decisions?
10 marks · 150 words · Answered by 7 toppers · CSE 2025
Emotional IntelligenceDimensions of Ethics
In situations of moral ambiguity, where formal rules fall short, emotional intelligence and conscience become crucial tools. Explain how these internal faculties help public servants navigate ethical grey zones. Support with a suitable example.
10 marks · 150 words · Answered by 6 toppers · CSE 2023–2025
Emotional IntelligenceEthical Dilemmas in Government
A. "It is wrong to assume that ethical decisions are, can or should be purely rational and principled. Human feelings are an inseparable part of our ethical life." In what way do feelings impact our ethical decisions? Illustrate with examples.
10 marks · 150 words · Answered by 6 toppers · CSE 2024–2025
Dimensions of EthicsHuman Values
In the ever-evolving landscape of academic institutions, administrators must not only manage academic issues but also emotional and interpersonal dynamics. In this context, discuss the significance of emotionally intelligent administrators in higher education.
10 marks · 150 words · Answered by 4 toppers · CSE 2025
Emotional IntelligenceWork Culture
In public service, emotional intelligence is not about suppressing emotion, but mastering its purpose — to connect, to de-escalate, and to uplift others with empathy and strength. Do you agree with this view? Discuss.
10 marks · 150 words · Answered by 4 toppers · CSE 2025
Emotional IntelligenceEmpathy and Compassion
Do you agree that excessive use of social media and emerging AI technologies may lead to a decline in emotional regulation and moral sensitivity among adolescents? Justify your answer.
10 marks · 150 words · Answered by 4 toppers · CSE 2025
Technology and EthicsEmotional Intelligence
In light of the increasing incidents of suicides among students in India, discuss how Emotional Intelligence (EI) can aid in managing stress and emotional challenges.
10 marks · 150 words · Answered by 4 toppers · CSE 2025
Emotional IntelligenceFamily, Society and Education
"Your goodness is an impediment in your way, so let your eyes be red with anger, and try to fight the injustice with a firm hand."- Sardar Patel
10 marks · 150 words · Answered by 4 toppers · CSE 2025
Indian ThinkersHuman Values
Emotional intelligence (EI) is increasingly regarded as essential for effective public service. Do you agree that EI enhances ethical decision-making and administrative performance, especially in high-pressure sectors such as policing or disaster response? Support your answer with a relevant example.
10 marks · 150 words · Answered by 3 toppers · CSE 2023–2025
Emotional IntelligenceCivil Service Values
Discuss how emotional intelligence can influence ethical decision-making in the allocation of scarce public resources.
10 marks · 150 words · Answered by 2 toppers · CSE 2024–2025
Emotional IntelligenceEthical Dilemmas in Government
How does emotional intelligence contribute to overcoming challenges and achieving success in high-stress environments? Discuss its impact on resilience and decision-making.
10 marks · 150 words · Answered by 2 toppers · CSE 2024–2025
Emotional IntelligenceCrisis Decision Making
"In disaster management, technical expertise saves lives, but it is emotional intelligence that deepens trust, enhances credibility and builds community resilience." Discuss the role of emotional intelligence in enhancing the effectiveness of disaster response and rehabilitation.
10 marks · 150 words · Answered by 1 topper · CSE 2025
Emotional IntelligenceCrisis Decision Making
Emotional Intelligence is the ability to manage self emotions and emotions of others around us.
Answered by 1 topper · CSE 2025
Emotional Intelligence
Discuss the relationship between attitude and behaviour with examples. Q4b) How does emotional intelligence help in overcoming challenges and achieving success?
Answered by 1 topper · CSE 2025
AttitudeEmotional Intelligence
In a Tier-1 city, Aparna, a 28-year-old management consultant, works 14-hour days and most weekends. Her firm praises her "ownership mindset" and "hustler spirit." On the surface, she is successful and driven. In reality, she struggles with insomnia, anxiety, and a growing sense of emptiness. Her emotional burnout is dismissed by peers as "just part of the grind." In a small rented room in Delhi, Arjun, a 26-year-old civil services aspirant, has been preparing relentlessly for the past four years. He studies 10-12 hours daily, battling financial pressure, rising self-doubt, and the emotional weight of repeated failure. His family back home has pinned all their hopes on him. He finds it hard to sleep, avoids social interactions, and suffers in silence—fearing that any acknowledgment of stress would be perceived as weakness, or worse, defeat. Meanwhile, Meena, a 42-year-old government school teacher in a small town, has been silently battling depression for the past two years. After losing her husband during the pandemic, she returned to work to support her children, but overwhelming responsibilities, lack of support, and workplace indifference pushed her further into emotional isolation. Despite being a dedicated educator, her performance has declined, and colleagues whisper that she has "lost interest." These individuals—spread across professions and geographies—are united by an invisible crisis: deteriorating mental health, fuelled by social stigma, institutional neglect, and the glorification of hustle. (a) Identify the ethical issues surrounding mental health. (b) What attitudinal and behavioral strategies can be adopted to effect attitudinal change around mental health, especially in high-stress environments? (c) As a future civil servant, how would you act as a change agent in your sphere of influence to promote mental well-being while balancing administrative efficiency and empathy?
20 marks · 250 words · Answered by 1 topper · CSE 2025
Empathy and CompassionEmotional Intelligence
You are a senior officer in the state government. You have been assigned the responsibility of implementing a major infrastructure project. The local farming community, whose lands have been acquired for this project, is protesting against the inadequate compensation and lack of transparency. The environmental activists are also opposing the project, raising concerns about ecological degradation. Meanwhile, your subordinate officer, Mr. Vikas Patel, who is directly overseeing the land acquisition process, is under pressure from his seniors to complete the project on time. He is displaying signs of low emotional intelligence, is dismissive of the farmers' concerns, and his high-handed approach is causing morale to drop among his team. As a responsible officer, how will you manage this situation? Discuss the ethical issues involved and suggest measures for a long-term solution.
Answered by 1 topper · CSE 2025
Crisis Decision MakingEthical Dilemmas in Government
"An emotionally intelligent officer is not merely effective, but humane." Examine how emotional intelligence influences ethical conduct in public administration.
10 marks · 150 words · Answered by 1 topper · CSE 2025
Emotional IntelligenceEmpathy and Compassion
What are the signs that show that an individual ranks on the lower spectrum of emotional intelligence? How far is technology leading to a decline in the emotional intelligence of people, especially the younger generations?
10 marks · 150 words · Answered by 1 topper · CSE 2025
Emotional IntelligenceTechnology and Ethics
Answer the following in 150 words: (a) Relationship between public service values and public administration ethics. (b) Good governance in public administration vs corporate sector. (c) Ethical principles in public procurement. (d) Role of emotional skills for civil servants in public service delivery.
150 words · Answered by 1 topper · CSE 2025
Civil Service ValuesCorporate Governance