A R RajahAIR 7 · CSE 2025 · 165 wordsTheir whole copy
Opening · a definition
Emotional intelligence has been defined by Daniel Goleman as the ability to identify, process and manage one's own emotions and the emotions of others.
Body · points
Emotional Intelligence + Intelligent Quotient → Well-Rounded Personality
Components of EI :
- Self-Awareness - ability to identify one's emotions.
- Self-Regulation - ability to control one's emotions.
- Motivation - to identify and manage emotions of others.
- Empathy/Compassion - for others and thus managing their emotions.
- Social Interactions - via emotional intelligence and forming an united society.
Help in taking ethical decisions :
I Understanding the issue
- Helps in maintaining clear head.
- Helps in keeping emotions in check.
- Leads to holistic understanding of the emotions and issues.
II Formulation of solution
- Helps in weighing out emotions and moral consequences.
- EI helps in choosing between utilitarian (or) deontological approach.
III Implementation of decision
- Helps in managing stakeholders emotions.
- Gives mental courage to implement the decision.
Close · a summary
Thus, EI plays an important role in navigation of ethical dilemmas and conflicts of interest.