GS4 · Practice questions
Emotional Intelligence
20 questions match. Years are the CSE year of the toppers who answered.
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Apart from functional knowledge and expertise, the efficacy of a civil servant also depends upon his emotional intelligence. How does emotional intelligence contribute to efficacy? How can civil servants enhance their emotional intelligence?
10 marks · 150 words · Answered by 19 toppers · CSE 2017–2020
Emotional IntelligenceAptitude for Civil Service
Differentiate between administration and leadership. Highlighting the traits which characterize an effective leader, discuss the importance of leadership in ensuring effective public service delivery in a bureaucratic setup.
10 marks · 150 words · Answered by 18 toppers · CSE 2017–2019
Civil Service ValuesQuality of Service Delivery
The core of high Emotional Intelligence is self-awareness. If you don't understand your own motivations and behaviours, it is nearly impossible to develop an understanding of others. Discuss with the help of appropriate examples.
10 marks · 150 words · Answered by 11 toppers · CSE 2019–2022
Emotional IntelligenceHuman Values
Emotions, earlier considered as an irrational factor in decision-making, are now recognised as a critical factor of judgment. In this regard, answer the following questions: (a) How can Emotional Intelligence help in coping with the intense pressure and occupational stress faced by police officers and armed forces in discharge of their duties? (b) What are the some of the concerns in incorporating and assessment of emotional intelligence skills in public service?
10 marks · 150 words · Answered by 9 toppers · CSE 2017–2019
Emotional IntelligenceCivil Service Values
Is Emotional Intelligence influenced by cultural moorings? How would you differentiate the applicability of Emotional Intelligence in Indian society from that of Western society?
10 marks · 150 words · Answered by 8 toppers · CSE 2017–2019
Emotional IntelligenceHuman Values
According to Aristotle, for persuasion, not only Ethos (credibility of the speaker) and Logos (logical argument) but Pathos (emotional connection to the audience) is equally important. Comment.
10 marks · 150 words · Answered by 8 toppers · CSE 2017–2019
Social Influence and PersuasionWorld Thinkers
What do you understand by cultural sensitivity? Identify the ways in which individuals and organisations can benefit from cultural sensitivity in India.
10 marks · 150 words · Answered by 7 toppers · CSE 2019–2021
Human ValuesDimensions of Ethics
With behavioural issues and suicides among children on the rise, teachers and parents need to play an active part in ensuring mental well-being. Discuss. Also, explain the importance of emotional intelligence in this regard.
10 marks · 150 words · Answered by 7 toppers · CSE 2018–2019
Emotional IntelligenceFamily, Society and Education
According to the WHO suicide is the second leading cause of death in the age group of 15-29 years globally. In India also, instances of young people committing suicide have been reported widely in recent times. It is all the more disturbing that such a phenomenon is increasingly visible in urban and prosperous areas. (a) What are the reasons that render people vulnerable to taking such drastic steps as suicide? (b) Also, discuss the role that you as an individual, the society and the government can play in addressing this issue.
20 marks · 250 words · Answered by 6 toppers · CSE 2018–2019
Family, Society and EducationDimensions of Ethics
You have been appointed by Election Commission as a booth level officer to oversee the conduct of elections in a remote and under-developed area. For the preparations of elections, you have been instructed to ensure maximum voter turnout. For this, you conduct a series of meetings with the people in villages encouraging them to vote in large numbers. However, they confront you with the fact that despite so many previous elections, the promises made by representatives remain unfulfilled and even the basic necessities of livelihood are not available. As such, they are ignorant of your appeals and are subsequently not forthcoming even to listen to you, let alone giving assurances to vote. Based on this information, answer the following questions: 20 (a) Identify the stakeholders in the situation along with their interests. (b) What are the factors that you will take into account to convince the people and ensure maximum voter turnout?
20 marks · 250 words · Answered by 6 toppers · CSE 2018–2019
Social Influence and PersuasionCrisis Decision Making
Explain with examples how emotional intelligence increases the effectiveness of leadership skills in a civil servant.
10 marks · 150 words · Answered by 6 toppers · CSE 2018–2019
Emotional IntelligenceCivil Service Values
Emotional Intelligence is part nature and part nurture. Explaining the statement, discuss how emotional intelligence of civil servants can be enhanced.
10 marks · 150 words · Answered by 6 toppers · CSE 2018–2019
Emotional Intelligence
Mr. A is a senior most member of a highly reputed company with considerable customer interface. In recent months, the business of the company has been going down. On detailed analysis, it was found that some of the functionaries of the company have impulsive nature, which has many a times led to altercations with the customers and even among themselves. This has adversely affected the work culture and sullied the image of the company in the market. He seeks your advice, as you are his friend as well as a person who understands management. 20 (a) What are the factors that you would consider in making your advice? (b) What steps will you suggest to deal with the situation that the company faces?
20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019
Corporate GovernanceWork Culture
Emotional Intelligence is an essential ingredient for managing personal and organizational change. Comment.
10 marks · 150 words · Answered by 4 toppers · CSE 2019–2024
Emotional IntelligenceWork Culture
Emotional intelligence is an important parameter as one aspires to move up the ladder in a competitive environment. Discuss.
10 marks · 150 words · Answered by 3 toppers · CSE 2019–2022
Emotional Intelligence
"Great leaders not only possess Interpersonal intelligence but also Intrapersonal intelligence." Comment.
10 marks · 150 words · Answered by 1 topper · CSE 2019
Emotional Intelligence
Emotional Intelligence is an important parameter as one aspires to move up the ladder in a competitive environment. Discuss (10).
10 marks · 150 words · Answered by 1 topper · CSE 2019
Emotional Intelligence
What do you understand by Emotional Intelligence? Highlight its importance for civil servants.
10 marks · 150 words · Answered by 1 topper · CSE 2019
Emotional Intelligence
The core of high EI is self awareness. If you don't understand your own motivations and behaviours, it is nearly impossible to develop an understanding of others - discuss with examples
10 marks · 150 words · Answered by 1 topper · CSE 2019
Emotional Intelligence
You are officer-in-charge of a very important railway junction, which is an artery of trade and commerce. A peasant disturbance has been brewing in your district for the past few weeks. Their discussions with the political and district leadership have borne no fruit and it has come to the stage that now they are protesting by organizing a sit-in on the railway tracks near the station. They have thereby succeeded in blocking movement of all trains. This disruption is causing significant harassment for the passengers waiting at the platform as well. (a) What will be your course of immediate action? (b) How can emotional intelligence act as a tool in handling this issue? (c) What steps will you take so that such incidents are not repeated in the future?
20 marks · 250 words · Answered by 1 topper · CSE 2019
Crisis Decision MakingEmotional Intelligence