Civil Service Values

A renowned and critically acclaimed producer-director has come up with a new movie based on retelling of the freedom movement. The trailer of this project depicts prominent freedom fighters and various aspects of their personalities. It is a project that involves substantial sums of money and has taken collaborative efforts of 3 years. However, certain political and social activists have objected to what they perceived as negative portrayal of some freedom fighters. As such, they have opposed the release of this movie and issued threats with serious consequences. This has come in the context of increase in the number of instances involving many groups issuing threats against one or the other movie. In such a context you have been designated as the head of a special committee with the broad responsibility of reviewing the film certification process in general as well as the checking the historical accuracy of the events depicted in this particular movie. (a) Who are the key stakeholders you would involve as part of the consultation process? (b) What are the principles that you would consider while giving your recommendations to the government? Also, provide an outline of a solution that you deem appropriate in the prevailing context.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentCivil Service Values

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation among students and teachers is also low. While certain basic infrastructure is already in place, the major hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security risks involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. 20 (b) As a DEO, what are the steps that you would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2018

Social Influence and PersuasionAttitude

Ensuring accountability in the administration just adds another layer in the bureaucratic process. Examine. Differentiate between accountability and responsibility. Suggest some measures through which administrative accountability can be made more effective in India.

10 marks · 150 words · Answered by 5 toppers · CSE 2016–2018

Accountability and Ethical GovernanceCivil Service Values

Corporate Governance provides a framework that defines the rights, roles and responsibilities of various groups within an organization. (a) Elaborate the need to incorporate the principles of Corporate Governance to enhance the effectiveness of the public sector enterprises. (b) Identify the challenges specific to the public sector when it comes to the application of good practices of corporate governance.

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2018

Corporate GovernanceAccountability and Ethical Governance

While the corrupt and dishonest should be punished swiftly, honest public servants need to be protected against malicious and motivated complaints to enhance efficiency and effectiveness of an organisation. Discuss. How can the two objectives be reconciled?

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Probity in GovernanceCivil Service Values

Self doubt can both help and hinder leadership. Discuss with examples.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Dimensions of EthicsAptitude for Civil Service

While stampedes and mishaps due to overcrowding have led to loss of lives on multiple occasions, it remains an issue discussed only when there is a tragedy. Recently you were assigned the responsibility of conducting a mela around a revered religious place, which attracts millions of devotees. Every year the numbers have been increasing and this year due to certain celestial alignments the crowd is expected to be unprecedented. In the previous year the officer in charge was criticised and transferred over allegations of hurting religious sensitivities by restricting access to the religious place. You have three months to prepare for the mela. (a) Identify the key areas you would focus on? (b) What are the challenges that you foresee? (c) How do you propose to overcome them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

You are posted as a District Magistrate of a primarily rural district. Excess agricultural production has led to a continuous fall in market prices of crops in the last three years. With elections approaching soon, the opposition has decided to make this a political issue and has mobilised farmers to protest against falling prices. The protests turned violent at some point and police had to fire in self-defence, killing two people. Violence has increased since then and you yourself were attacked when you tried to pacify the protestors. The protestors have also blocked the main roads as well as railways to prevent movement of goods and people. Given the situation, answer the following questions: (a) Identify the key concerns that need to be addressed on a priority basis. (b) What steps will you take to address them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

There is an entrenched perception in our country that the police is biased against the minority community. Why does such a perception exist? Suggest steps to bridge the police community gap.

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Impartiality and ObjectivityCivil Service Values

It does not take long for conflict to turn violent when deep seeded prejudices and discriminatory attitudes are not addressed. Discuss in the context of communal and caste-based violence in India. What role should the state play in this context?

10 marks · 150 words · Answered by 4 toppers · CSE 2018–2019

AttitudeSocial Influence and Persuasion

As the District Magistrate you are posted in a district that had been infamous for girl-child marriages. The government introduced a contributory scheme two decades ago, where the government contributed the same amount as the parents, into an account, for their girl child of age 0 to 7 years. The total sum could be withdrawn only when the girl turns eighteen and is unmarried. Due to this scheme, a new pattern has emerged. All girls are married as soon as they turn eighteen and incidents of dowry have increased substantially - because the community customs require paying the sum commensurate to the age of the girl. Further, parents now tend to save money for the scheme instead of investing in girl's education. As the local administration tries to tackle the current situation it looks up to you for ideas and leadership: (a) Identify the factors which have led to such outcomes. (b) Devise a strategy, keeping in mind the multiple aspects of the situation.

20 marks · 250 words · Answered by 4 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentCivil Service Values

The excluded and marginalized section of society are worst hit by globalization. Take the case of Particularly Vulnerable Tribal Groups (PVTGs) like Sentinelese of Andaman & Nicobar islands; their population has reduced drastically and they are facing various other problems as well. In this context answer the following questions: (a) What are the challenges faced by PVTGs due to globalisation? (b) If you are posted as a Development Officer in such an area, what will be your priorities to reduce their vulnerabilities and ensure welfare?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Empathy and CompassionCivil Service Values

You are working in the Ministry of Social Justice and Empowerment and posted in a rural area. There are many government programs being run by your Ministry under which people are given financial help after verification of the required documents. Every day you encounter some cases, in which people from weaker section are not able to avail the benefits due to faulty or insufficient documents. However, there are also some instances of people trying to forge documents, which makes verification important. What will be your approach towards cases wherein those from the weaker section are not able to avail the benefits due to insufficient documents - will you go by the rule book or exercise discretion in selected cases based on your experience. Discuss both options available to you and evaluate them.

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Rules versus CompassionEmpathy and Compassion

You are working as a Manager who handles critical projects in a private firm. You have recently been issued a notice by the Human Resource department that categorically highlights gender imbalance in your team and instructs you to recruit more females. Realizing the importance of this matter you decide to roll out vacancy requirements on an urgent basis and close it within a week. You receive several applications and start interviewing female candidates. However, you realize that the top four candidates are married and two of them are expecting their child. During the interviews the candidates commit on their priority for the project, till it finishes and show willingness to work from home, afterwards. What is the course of action that you will take? Explain the factors that you will take into account and justify the merits of the course of action.

20 marks · 250 words · Answered by 4 toppers · CSE 2018–2019

Corporate GovernanceEthical Dilemmas in Government

In the parlance of governance, probity is often used in conjunction with integrity. How do you differentiate between the two? What is their importance in public life? What measures can help promote these values in governance?

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Probity in GovernanceIntegrity

You are a manager in a sales firm. Mr. A and Mr. B are two juniors working under you. Mr. A is a hardworking person who completes his work before time and hardly takes a leave. His work is meticulous and you have never received any complaint about his work. However, in your personal meetings with Mr. A, you realized that he kept to himself and spoke only when required. You received similar feedbacks from his colleagues as well. Mr. B is not as hard working and completes his work at the very last moment. You also come to know that using his rapport with his colleagues he gets his work done by them. In your meetings with him, he comes across as a confident person but lacking in sincerity. Both are expecting promotion this year, but you can promote only one of them as you have only one vacant position. In this context, answer the following questions: (a) Discuss the merits and demerits of choosing one amongst the two for promotion. (b) Based on your evaluation, whom will you choose for the job? (c) What steps will you take to keep all the employees motivated who did not get promotion on expected lines?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Civil Service ValuesWork Culture

One has a moral responsibility to disobey unjust laws. In light of this statement, examine the relevance of civil disobedience in a modern democratic society. Discuss the duties and responsibilities of a law enforcing officer in such situations.

10 marks · 150 words · Answered by 4 toppers · CSE 2016–2018

Law and MoralityEthical Dilemmas in Government

Mr. A is an honest senior bureaucrat who retired some time back. He has worked across many positions and wields immense influence in the corridors of power. His wife was working in a consulting firm. She has now quit her job and started her own consulting firm that will bid for government contracts also. Mr. A himself intends to contribute his experience and insider knowledge about the government operations to prepare for the bid. When prodded about any conflict of interest, Mrs. A argued that she always wanted to own her own consulting firm and bid for government projects so that she could improve the quality of government operations through her services. But earlier she could not since her husband was a bureaucrat in the same city and various government rules prevented her from doing so. As he has now retired she can take up this job. (a) What are the ethical issues involved in this case? (b) What are steps that can be taken by Mr. A to resolve these ethical issues? (c) What is the best option for Mr. A? Support your answer with appropriate reasons.

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Conflict of InterestIntegrity

The bureaucracy technically has been an efficient form of organisation but is seen to have exceeded its administrative powers due to its tendency towards self aggrandisement, permanence in employment, and nearness to the political executive. Discuss.

10 marks · 150 words · Answered by 4 toppers · CSE 2018–2019

Civil Service ValuesWork Culture

Ethical qualities of a civil servant come handy in times of a crisis. Elucidate using the example of a natural disaster.

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Crisis Decision MakingAptitude for Civil Service

In a district, in which you are posted as a District Magistrate, a teacher molests a child in a government run school. As the news of this crime spreads, the parents, relatives and locals gather at the school. The culprit teacher has meanwhile fled. The police arrests the Principal of the school and assure the crowd that the culprit would be arrested soon. The crowd, however, has gone berserk and begins to damage the school building. It wants immediate arrest of the culprit and is not ready to budge until he is arrested. (a) Is it correct to take the Principal into custody when he has personally not committed the crime? Support your answer with appropriate reasons. (b) What options do you have in dealing with the crowd? Enumerate the merits and demerits of each and also suggest the best possible option. (c) In the capacity of District Magistrate what would be your long term plan to prevent molestations and rapes in the schools?

20 marks · 250 words · Answered by 4 toppers · CSE 2016–2018

Crisis Decision MakingEthical Dilemmas in Government

What are the various sources through which humans can judge the correctness of their actions? In the context of public life discuss how these sources are important in offering a clear and practical guidance.

10 marks · 150 words · Answered by 3 toppers · CSE 2016–2018

Sources of Ethical GuidanceEthics in Private and Public Life

You are the officer-in-charge responsible for monitoring allotment of foodgrains under the Public Distribution System to BPL families in a given district. A group of BPL families in the district claim that they have been denied ration from fair price shops due to non-linking of Aadhar card with their BPL cards. They remark that the government and officers concerned are not empathising with their situation and stage a silent protest. Further, the incident is also being linked to similar instances in other areas of the country where people were denied access to PDS benefits due to similar reasons. The government receives a lot of criticism for this incident on social media networks. You are now in a conundrum, as you are aware that the BPL families need to get foodgrains on time. However, as a government officer, you also need to follow the prescribed rules. Media scrutiny has further aggravated the situation and you realize you need to tread carefully. 20 Based on the information above, answer the following: (a) List the issues in the given situation that the parties involved are facing. (b) What step(s) will you take in the situation to ensure that the demands of the aggrieved persons are met without violating the rules? (c) In this context, briefly discuss how the poor in the country currently face digital exclusion and its consequence(s).

20 marks · 250 words · Answered by 3 toppers · CSE 2018–2019

Rules versus CompassionEmpathy and Compassion

In spite of the existence of a Code of Conduct for public servants, its implementation has been tardy and of limited success. Discuss. Further, suggest steps which could be taken to improve the efficacy of the Code of Conduct. What role can Code of Ethics play in reinforcing the Code of Conduct in public life.

10 marks · 150 words · Answered by 3 toppers · CSE 2017–2018

Codes of Ethics and ConductProbity in Governance