GS4 · 10 marks · 150 words

Ethical qualities of a civil servant come handy in times of a crisis. Elucidate using the example of a natural disaster.

Answered by 4 toppers · CSE 2017–2018

Syllabus: Aptitude and foundational values for Civil Service, integrity, impartiality and non-partisanship, objectivity, dedication to public service, empathy, tolerance and compassion towards the weaker-sections.

How toppers approached it

From all 4 answers · about 240 words.

Opening

  • No separate opening4 of 4

Body

  • Points4 of 4

Close

  • A summary4 of 4

The toppers’ answers

Karnati Varun ReddyAIR 7 · CSE 2018 · 206 wordsTheir whole copy

Opening

Ethical qualities of a civil servant like integrity, objectivity, honesty, perseverance, courage, ability to handle pressure, sense of justice, compassion come very handy in dealing with crisis situations like drought, disasters, riots etc.

To illustrate take a flood situation

Body · points

(i) Civil servant has to be calm, not to panic to objectively assess the rescue, relief and rehabilitation effort needed.

(ii) He has to instill faith, confidence among people that Government is there to protect them.

  • credibility of Government servant matters here, for public to repose faith.

(iii) Perseverance is most crucial due to various challenges like resource constraints, logistics problem, inter-department coordination, issues of poor response.

maybe from civil society.

iv) Compassion, is required to prioritize rescue, relief operations especially focusing on vulnerable like poor, women, disabled, elderly etc.

v) Quality of service in relief and rehabilitation depends on the quality of efficiency and effectiveness of administrator, Integrity to not let funds siphoned off

vi) Longterm futuristic thinking and vision to prevent such disasters in future, taking up flood mitigation programmes, its effective implementation depends on the commitment of the public servant.

Close · a summary

Therefore ethical qualities of the civil servant play a crucial role in the way crisis situation is dealt and public interest is safeguarded.

More on Crisis Decision Making

Deciding under time pressure with incomplete information, and the ethics of acting or waiting.

All GS4 questions on Crisis Decision Making