Crisis Decision Making

You are posted as Superintendent of Police in a district. A case has come up in which more than 30 girls were allegedly raped and sexually exploited at the city shelter home run by an NGO. The scandal came to light when media flagged complaints of sexual abuse of inmates of the city shelter home. A nexus of police, politicians, administration and criminals have been allegedly responsible for the racket going on for the last few years. In light of this, a lot of protests have erupted across the city. While, on one hand, media glare has meant that people are demanding swift action, you have been asked to go slow in investigating the case by top officers in your department. Elections in the state are due in a few months, so it has become a politically sensitive issue. You are also under immense political pressure from the ruling party to not take strict action and make compromises to cover up the case. Given the situation, answer the following: (a) Identify the issues involved in the case. (b) What are the options available to you? Which of these options will you choose? Justify your stand with logical arguments.

20 marks · 250 words · Answered by 15 toppers · CSE 2020–2023

Pressure and LoyaltyCrisis Decision Making

You are working as a District Magistrate in an aspirational district where women literacy and sex ratio is one of the lowest in the country. It is brought to your notice that a woman who has been elected as 'Sarpanch' on a seat reserved for women candidates in a panchayat in your district is head 'only on the paper'. All the work related to the panchayat is actually carried out by her husband. Even the flag hoisting ceremony on Independence Day is carried out by her husband. However, her husband happens to be a good administrator as indicated by that panchayat's performance on various developmental parameters as compared to other panchayats in the district. Also, her husband enjoys the support of the local people. Given the situation, answer the following: (a) Identify the stakeholders and issues involved in this case? (b) What options are available to you as the District Magistrate in such a scenario? Also, evaluate each option and indicate what option will you choose.

20 marks · 250 words · Answered by 15 toppers · CSE 2020–2023

Civil Service ValuesEthical Dilemmas in Government

You are posted as a District Magistrate in a Left Wing Extremism (LWE) affected district. The district has witnessed many instances of violence by the naxalites in the past. It has been observed that instances of violence increase as the elections approach. You, as a Returning Officer, are responsible for the smooth conduct of elections. Soon after the announcement of elections, the naxalites gave a call for their boycott and have been threatening people to stay away from them. The people of the district are eager to exercise their voting rights but are scared of the impending acts of violence. Further, with threat to their lives and a low expected turnout, the other electoral officers are also reluctant to go to these areas. In this context, answer the following: (a) Identify the civil service values that are crucial for working in such adversities. (b) Suggest a plan of action to ensure the conduct of free and fair elections in such a situation.

20 marks · 250 words · Answered by 13 toppers · CSE 2019–2022

Crisis Decision MakingCivil Service Values

As the head of the Special Purpose Vehicle (SPV), you are tasked to complete the construction of a power plant. The project needs to be completed expeditiously to fulfil the promise made by the government to ensure access to power for all. The selected site is in a remote area and is ideal for plant construction. However, the project would require relocation of the people living in the vicinity. Initially, the local community objected to disruption in their lives but were convinced later about the economic benefits that would accrue to the region through this plant. The project had started gathering pace, but recently a local NGO working for environment protection got involved with the local community regarding the issue. And now the local community has started protesting against any developmental activity in the region. As the officer-in-charge for the speedy execution of the project, answer the following: (a) What are the issues involved in this case? (b) What course of action will you take and why?

20 marks · 250 words · Answered by 12 toppers · CSE 2020–2021

Ethical Dilemmas in GovernmentEnvironmental Ethics

As the administrator in-charge of your area, you are witness to the widespread food wastage in lavish parties as well as in restaurants and eateries, on one hand and people starving due to inability to ensure one square-meal a day, on the other. Realizing that it is not the scarcity of resources, but the habit of people that is causing paucity in availability of food, you decide that certain measures are needed to be taken in order to deal with the issue of starvation at the grassroot level. 20 Given the situation, answer the following questions: (a) Identify the ethical issues involved in this case. (b) What measures would you take to deal with wastage of food in your area? (c) What explains this co-existence of affluence and hunger in developing countries like India?

20 marks · 250 words · Answered by 12 toppers · CSE 2017–2019

Empathy and CompassionEthical Dilemmas in Government

You are posted as the Superintendent of Police (SP) in a district of a state where alcohol prohibition has been imposed recently. The District Excise department has conducted many raids and seized liquor in large quantities, for which it has received state-wide public appreciation. A few months later reports surface in the media that in this district, hundreds of seized bottles of illicit liquor are missing from the government malkhanas or stores. As a result, the government is left red-faced. You are asked by the DM, who is the overall in-charge of the district excise setup, to investigate the matter. Upon investigation, you unearth a nexus of politicians and government officials who smuggled seized liquor and sold it through spurious means both inside and outside the state. In this context, evaluate these options: 1. Report your findings to the DM and seek instructions for further actions, stating clearly the criminal offences committed prima facie. 2. Charge all accused under legal provisions and let the law take its own course. 3. Being aware of the seriousness of the matter, discretely put the detailed investigation report in the public domain and expose the nexus. Also, suggest, without restricting yourself to the given options, the final course of action that you would prefer.

20 marks · 250 words · Answered by 12 toppers · CSE 2019–2022

CorruptionEthical Dilemmas in Government

You have recently been posted as a District Labour Officer in a state, which derives a substantial revenue from tourism. You come to know that a big hotel in the area has not been paying wages as per the Minimum Wages Act. The hotel owner is a powerful local leader having contacts with many influential officials of the state. You have the power to take sou-moto cognizance of such violations and accordingly you initiate a preliminary enquiry into the matter. However, no worker is willing to come forward to lodge a formal complaint because they fear loss of employment. Meanwhile, your action has attracted notice of the higher authorities, and you are advised to drop the matter altogether. You are deeply concerned about the situation as it involves not only violation of the Minimum Wages Act but also denial of basic human rights of the worker. (a) Identify the issues involved in the given case. (b) Consider the options given below: 1. Follow the informal advise of the higher authorities. 2. Convince the owner of the hotel to take note of these violations and take appropriate remedial measures. 3. Submit a detailed report on the matter highlighting violations of workers’ rights and seek formal directions from the competent authority. 4. Serve a notice to the hotel owner and initiate action as per your powers under the Minimum Wages Act. Evaluate the merits and demerits of each of these options and suggest your preferred course of action, giving reasons.

20 marks · 250 words · Answered by 11 toppers · CSE 2019–2022

Ethical Dilemmas in GovernmentCrisis Decision Making

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation among students and teachers is also low. While certain basic infrastructure is already in place, the major hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security risks involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. (b) As a DEO, what are the steps that you would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

20 marks · 250 words · Answered by 11 toppers · CSE 2017–2019

Crisis Decision MakingAttitude

What are the issues involved in the above case? (b) With a limited budget at your disposal, you decide to allocate funds to tackle witchcraft-related superstitions. How would you justify your decision to the community and stakeholders? (c) Given that witchcraft-related crimes were not initially reported by the BDOs, how would you address this lack of communication and ensure better reporting and transparency moving forward?

20 marks · 250 words · Answered by 11 toppers · CSE 2024–2025

Utilisation of Public FundsEmpathy and Compassion

Given the rising tide of Covid induced fatalities, the government is under extreme pressure to deliver some vaccine to the population. You are the Cabinet Secretary to the Government of India. You are heading the committee to oversee the process of vaccine development and distribution to fight against the Covid outbreak in the country. You have been asked to expedite the process and come up with a solution at the earliest. Some vaccines are available around the globe, but they are in limited supply and also expensive. One of the indigenously developed vaccine has shown initial positive results, but health experts have raised concerns over its safety, efficacy and the methodology being followed for its approval. Other promising vaccines under development, following a rigorous methodology, may take months to enter the market. In this context: (a) What are the critical issues involved in the case? (b) Explain, with relevant reasons, the course of action that you would take.

20 marks · 250 words · Answered by 8 toppers · CSE 2020–2021

Crisis Decision MakingEthical Dilemmas in Government

In the aftermath of the devastating landslides in Kerala, you, the District Collector, face an arduous task: overseeing relief and rehabilitation efforts amidst widespread destruction and loss. While the immediate priority is to provide aid and shelter to the affected, the complexities of the situation demand a delicate balancing act between transparency, accountability, and community empowerment. The disaster has drawn intense media attention and public scrutiny which places immense pressure on you to ensure that every action is transparent and accountable. However, the urgency of the situation and the sheer scale of the devastation make maintaining meticulous records and following standard procedures a challenge. Further, you receive reports of irregularities in the distribution of relief materials, with some influential individuals and communities allegedly receiving preferential treatment. You also recognize that true recovery lies in empowering the affected communities to take ownership of the rehabilitation process. However local communities express concerns about the long-term sustainability of proposed rehabilitation plans. Media reports highlight instances of communities resisting relocation to safer areas, citing cultural and emotional attachments to their ancestral lands. a) What are the ethical issues involved in the case study? b) How do you navigate the sensitive issue of balancing the imperative of safety with respect for community sentiments and cultural heritage? c) How do you ensure equitable distribution and maintain transparency in the allocation process, all while under intense media scrutiny?

20 marks · 250 words · Answered by 8 toppers · CSE 2024–2025

Crisis Decision MakingEthical Dilemmas in Government

You are the SP of a district where a large number of followers of a particular sect reside. The district also hosts a large Ashram where regular gathering of the followers take place. The leader of the sect has been under the scanner of the judiciary for his involvement in illegal activities. Now the court has ordered his immediate arrest and an order pronouncing the same has been sent to you. You have been asked to comply with the orders within two days. A large number of followers, which include women and children, have already thronged the Ashram in anticipation of arrest of the leader. Intelligence units have informed about the presence of not only large stock of food and water but also ammunition, inside the Ashram. Your request urging the followers to vacate the site has failed. 20 (a) What could be the reason for people's defiance? (b) List the issues involved in the case. (c) What will be your plan of action?

20 marks · 250 words · Answered by 8 toppers · CSE 2017–2019

Crisis Decision MakingEthical Dilemmas in Government

A private company has proposed a large-scale hydel power project to tap the potential of a fast-flowing river in a state predominantly occupied by indigenous tribal groups. The state is backward and badly needs funds for socio-economic development. The state government is deliberating on the issue and is yet to take a final decision on the matter. While the project is expected to generate substantial revenue and employment, it will submerge the surrounding areas eventually displacing the tribals. Another issue of concern is that the tribal community regards this land and the river as sacred and integral to their cultural heritage. Thus, the tribals are not in favour of going ahead with the project and are already protesting against it. Their leader has threatened to initiate a hunger strike if the government goes ahead with the project. This has caught the attention of the mainstream media and social activists. Based on the information given above, answer the following: (a) Identify the stakeholders involved in the case and their respective interests. (b) Keeping in mind the issues involved, how can differing interests be reconciled for ensuring sustainable development in the area?

20 marks · 250 words · Answered by 7 toppers · CSE 2019–2021

Environmental EthicsEthical Dilemmas in Government

A State Government in the northeastern part of the country has launched a series of anti-encroachment drives across forest areas, wetlands, and revenue lands. Under the directions of the Chief Minister, the administration has intensified efforts to reclaim public land, particularly in areas reserved for ecological protection and critical infrastructure development. Most of the time, these actions have been backed by court orders and have resulted in the recovery of thousands of hectares of land. However, in certain regions, the implementation of such drives is fraught with social and political complexities. In several districts, settlements have existed for decades and are inhabited by marginalized communities with limited access to legal rights or formal rehabilitation measures. These areas are often politically sensitive and influenced by local leaders and pressure groups. Simanta is posted as Additional Deputy Commissioner (ADC) in one such district. Over the past year, the district administration has attempted to align eviction measures with welfare outreach, including the provision of temporary shelters, relocation assistance, and public consultations. Recently, a major operation was scheduled to clear encroachments from over 140 hectares of forest land within a Reserved Forest, primarily to curb rising instances of human-elephant conflict and to restore ecological balance. Anticipating eviction, some residents approached the High Court seeking a stay. However, the court refused to grant it and directed the administration to proceed with the eviction following due process. Notices were served, and a detailed roadmap was prepared to carry out the operation, which was expected to last 2–3 days due to the scale and remote location. On the first day, Simanta led a team comprising forest officials, municipal workers, and police personnel. Demolitions were conducted peacefully and without major resistance. However, on the second day, when the team returned to the site, a large group of agitated residents—primarily women and children—had gathered. They raised slogans and formed human chains to prevent further evictions. The atmosphere grew tense when some individuals began throwing stones, resulting in serious injury to a municipal worker. The crowd grew increasingly volatile and emotionally charged, demanding an immediate halt to the operation. The police contingent present on the ground was outnumbered by the crowd. Faced with this crisis, some team members pleaded with Simanta to call off the operation, fearing threats to their life and the possibility of a violent escalation. Simanta attempted to contact his superior officer (the Deputy Commissioner), but due to poor mobile connectivity in the forested area, communication could not be established. Meanwhile, several local journalists had arrived and begun reporting on the incident. Simanta is in a dilemma as to what to do. a. Evaluate the options available with Simanta to cope with the situation. b. Which of the above options would be the most appropriate for Simanta and why? c. What are the ethical dilemmas being faced by Simanta? d. Examine the qualities of a public servant which will be required to manage such situations.

20 marks · 250 words · Answered by 7 toppers · CSE 2025

Crisis Decision MakingEthical Dilemmas in Government

You are posted as a District Magistrate (DM) of a district where residents are facing the menace of stray dogs. Instances of dogs chasing two-wheelers, cyclists and attacking pedestrians are on the rise. Elderly persons as well as children are the worst-hit and recently, an 8 year old girl was severely injured by a pack of dogs. The perceived magnanimity of the problem and inaction from government authorities have prompted vigilante groups to cull dogs in mass numbers. However, local NGOs have come out against such a practice of mass culling and are calling for stringent action against those killing stray dogs. (a) What are the ethical issues involved in the above case? (b) As the DM, suggest short-term and long-term measures to tackle the above issue.

20 marks · 250 words · Answered by 7 toppers · CSE 2021

Environmental EthicsEthical Dilemmas in Government

You are posted as the Sub-Divisional Magistrate (SDM) in a district. As the SDM it is your responsibility to conduct interviews and select a candidate for the post of an ASHA worker in the district. On the day you are conducting the interviews, you are approached by the MLA of the local constituency who asks you to choose a particular lady for this position by overlooking the other candidates. On checking her documents you find that she is eligible in all respects. The MLA implores that she should be given the post on compassionate grounds as her husband was a soldier who was martyred in a war. Some of the options to handle the situation could be as follows: (a) Ignore the MLA and proceed with the process of selection. (b) Speak to your superior and seek his guidance on the matter. (c) Appoint the lady to the post as it is a compassionate appointment. Also suggest other possible options. Evaluate each of these options and suggest the best course of action, giving reasons for it.

20 marks · 250 words · Answered by 7 toppers · CSE 2017–2019

Pressure and LoyaltyCivil Service Values

You are a young officer posted as the Superintendent of Police (SP) in a district. You have received information that at a party some people were harassed by your subordinate police officer. On further inquiry, you came to know that two complaints have been filed - one by the police and the other by people who organised the party. According to the police, people had gathered without permission and were not following COVID-19 appropriate behaviour and social distancing norms. But on the other hand, the complaint filed by the party organisers says that police entered the private venue due to loud noise and harassed everyone at the party including women guests. According to them, your subordinate police officer even tore apart the document, which granted permission to organise the party. A video of this incident, showing your subordinate officer tearing off a document, is being widely circulated on social media platforms. Due to this, social activists want you to take strict action against your subordinate police officer. (a) Identify the ethical issues in the case. (b) What are the factors that can influence decision by competent authorities in such instances? Do you think mobilising public opinion through social media is a fair way to influence the decision in such cases? (c) As the SP, what will be your course of action in this situation?

20 marks · 250 words · Answered by 7 toppers · CSE 2021

Ethical Dilemmas in GovernmentCrisis Decision Making

After being posted as the District Development Officer (DDO) in a district dominated by tribal villages, I met with all the Block Development Officers (BDOs) to understand the region's specific problems. The primary issues identified were water scarcity, poor educational infrastructure, irregularities in the midday meal scheme, and non-existent roads. With a limited budget, I began planning solutions for these pressing problems. A few weeks after the BDOs meeting, I made a courtesy visit to the Superintendent of Police's (SP) office. During our cordial conversation, the SP mentioned witchcraft-related crimes, which surprised me as none of the BDOs had brought it up. My concern grew knowing that most victims of these crimes were women. A week later, while visiting a block for a routine inspection, I met with school teachers, ASHA workers, and women elders from Self-Help Groups (SHGs). Through discussions, I learned that witchcraft had deep roots in the community. ASHA workers reported incidents almost every month, though none were officially recorded. Realising the gravity of the situation, I decided to allocate part of the development funds to tackle witchcraft-related superstitions. Local NGOs and SHGs welcomed the initiative, but two weeks later, you received an RTI wanting an explanation for allocating funds for witchcraft-related issues at the cost of critical areas like education, roads, and water supply. (a) What are the issues involved in the above case? (b) With a limited budget at your disposal, you decide to allocate funds to tackle witchcraft-related superstitions. How would you justify your decision to the community and stakeholders? (c) Given that witchcraft-related crimes were not initially reported by the BDOs, how would you address this lack of communication and ensure better reporting and transparency moving forward?

20 marks · 250 words · Answered by 7 toppers · CSE 2024–2025

Ethical Dilemmas in GovernmentCrisis Decision Making

You are the Health Secretary in a state where there is an outbreak of dengue and chikungunya diseases. There have been reports of negligent attitude of some private hospitals in the city. Also, the public hospitals do not have the required infrastructure and staff to meet such increased number of cases in a short span of time. Additionally, the staff is demoralised by the increased working hours and the public outrage. Despite the efforts of the local authorities this issue emerges year after year. 1. What are the immediate steps which should be taken in such a situation? 2. Suggest some long term measures to ensure that such a situation is not repeated.

20 marks · 250 words · Answered by 7 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

You are posted as the Commissioner of Police in a metropolitan city where a visiting foreign dignitary, with President-level security cover, is scheduled to visit for an official function. As a part of the security preparedness, it has been decided that no vehicular traffic will be allowed on the route which will be taken by the foreign dignitary to reach the venue of the function in the city. However, just 15 minutes before the scheduled arrival of the dignitary, you are informed that a critically-ill patient is stuck on the way to the hospital in a private car along with his family. In this situation, answer the following: (a) Discuss the issues involved in halting traffic for VIP movement. (b) List the options available to you in this situation with their merits and demerits. (c) What will be your course of action? Justify with proper reasoning.

20 marks · 250 words · Answered by 7 toppers · CSE 2022–2025

Crisis Decision MakingRules versus Compassion

You have been appointed by Election Commission as a booth level officer to oversee the conduct of elections in a remote and under-developed area. For the preparations of elections, you have been instructed to ensure maximum voter turnout. For this, you conduct a series of meetings with the people in villages encouraging them to vote in large numbers. However, they confront you with the fact that despite so many previous elections, the promises made by representatives remain unfulfilled and even the basic necessities of livelihood are not available. As such, they are ignorant of your appeals and are subsequently not forthcoming even to listen to you, let alone giving assurances to vote. Based on this information, answer the following questions: 20 (a) Identify the stakeholders in the situation along with their interests. (b) What are the factors that you will take into account to convince the people and ensure maximum voter turnout?

20 marks · 250 words · Answered by 6 toppers · CSE 2018–2019

Social Influence and PersuasionCrisis Decision Making

You are a District Magistrate and the area lies in your jurisdiction. People from both sides have approached you with their grievances. What would you do to reconcile the two points of view? (b) Mention the merits and demerits of the following potential courses of action: (1) Ignore the opposition from the residents of the area and allow the place of religious worship to be built in accordance with the existing regulations. (2) Prohibit the construction, agreeing with the residents while causing distress among the thousands of worshippers counting on the new place of worship. (3) As a compromise, you place additional building regulations on the worship place or insist on modifications to the design.

20 marks · 250 words · Answered by 6 toppers · CSE 2023–2024

Ethical Dilemmas in GovernmentCrisis Decision Making

You are officer-in-charge of a very important railway junction, which is an artery of trade and commerce. A peasant disturbance has been brewing in your district for the past few weeks. Their discussions with the political and district leadership has borne no fruit and it has come to the stage that now they are protesting by organizing a sit-in on the railway tracks near the station. They have thereby succeeded in blocking movement of all trains. This disruption is causing significant harassment for the passengers waiting at the platform as well. (a) What will be your course of immediate action? (b) How can emotional intelligence act as a tool in handling this issue? (c) What steps will you take so that such incidents are not repeated in the future?

20 marks · 250 words · Answered by 6 toppers · CSE 2017

Crisis Decision MakingEmotional Intelligence

You have been recently appointed as the head of tourism department of a state in India that has many places of great historical importance. In the past few years, the state has witnessed a decrease in tourist inflow. Upon enquiry, you come to know that this decrease is largely attributed to the influence of touts and harassment of tourists, including unwanted advances and grossly overcharging them for various services. You also did a quick search about your state on leading travel advisory websites and found that it has earned a dubious reputation for being particularly unsafe for women tourists. Given the situation, answer the following: (a) Do you think that such a state of affairs can be attributed to insensitivity prevailing in the society? How can the community be made more sensitive towards tourists? (b) Suggest some measures to make a quick turnaround in terms of reputation, employment generation and rebuild the reputation of the state as a safe haven for tourists.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2021

Civil Service ValuesCrisis Decision Making

As India's vaccination drive against the COVID-19 pandemic breaches the 100 crore inoculation mark, some of the most backward tribal districts of the country still remain unvaccinated. You are the new District Magistrate (DM) in one such tribal district. The vaccination drive has been unsuccessful in the district so far despite imminent threats of the virus. It is believed that the tribals of the district refuse to get vaccinated due to their personal beliefs regarding immunization. Further, the community doctor who works in geriatrics and has almost daily contact with members of the district, too has refused to be vaccinated based on his personal beliefs. This has made the people more adamant about their decision to remain unvaccinated. Additionally, rumours of a few deaths post-vaccination have spread in the district. There is also a high risk of rising cases in the nearby districts spilling over to your district. There is a dire need for assuaging the fear of people and extreme pressure on the administration to take action and conduct the vaccination drive smoothly. (a) What are the ethical issues in the given case? (b) As the DM in charge, what steps will you take to tackle the issues? (c) Discuss how persuasion can be used to convince people to voluntarily get vaccinated.

20 marks · 250 words · Answered by 6 toppers · CSE 2021

Social Influence and PersuasionCrisis Decision Making

Many coal mines in a district subject the workers to inhuman working conditions with little safety measures in place. As such, there have been several accidents and many workers have died in the past. In recognition of a recent accident where fifteen workers were trapped and died, the National Green Tribunal has ordered for closure of all such mines. Some of them have shut down, but many still continue to operate by getting an exception from the government, sometimes using the unholy nexus of politicians-miners-bureaucrats. In absence of alternative employment, the locals have no other choice but to work in mines. The mine owners are in-fact inciting the workers to protest to simultaneously put a pressure on the state to completely overturn the ban. As a District Magistrate of this district, you have been asked by the State government to prepare a report on this issue and give recommendations to resolve it. In this regard, answer the following questions: (a) Identify the interests of State and analyse whether there may be a conflict amongst them? (b) Given that economic growth is often achieved with a large human cost, identify the principles and strategies which could be used in the given case to achieve desirable outcomes.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2023

Ethical Dilemmas in GovernmentCrisis Decision Making

You are waiting in your car for your turn at a toll tax booth. You suddenly witness some men heckling and manhandling the toll booth operator and vandalising the property at the toll booth. They are accompanying a local politician who was passing through. Disgruntled with the fact that they were asked to pay the toll, they began to argue that the toll is too high and the public is being exploited by charging an unreasonable toll fee. At the same time they are also warning others against paying the toll fee. However, the other people around you are keeping with themselves, without anyone coming forward to intervene. While you also felt that the toll was quite high, you believe that this is not the right thing to do. (a) Bring out the ethical issues in the case above. (b) What accounts for such an overt display of hooliganism in our country. (c) What is the course of action that you would take? Justify with appropriate reasons.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentCivil Service Values

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation among students and teachers is also low. While certain basic infrastructure is already in place, the major hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security risks involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. 20 (b) As a DEO, what are the steps that you would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2018

Social Influence and PersuasionAttitude

Singh Garh is a primarily rural district with minimal relatively insignificant industrial activity, except for one consumer goods manufacturing plant, which was the primary source of employment. Development indicators such as health, literacy, etc., were much below the national average. Along with developmental issues, another grave concern was the slow rise in child marriages. Despite the legal sanctions, child marriage continued to rise unabated. Rashmi, a social work postgraduate who escaped an early marriage, started an NGO for rescuing and rehabilitating child marriage victims. In the last five years, she saved a lot of young girls from becoming victims of child marriage. Her modus Operandi was simple. She had developed a network of informants in villages who relayed information to her, and after verifying, Rashmi with help from local law enforcement personnel, prevented the marriage from happening. Rashmi did commendable work, but she made some enemies in the process. The local leaders resented her popularity with women and young girls in particular. To expand her activities, Rashmi contacted the management of the only industrial unit in the district. She successfully persuaded the company to contribute to her activities and the NGO. The company even gave her access to their facilities to conduct workshops for workers to raise awareness about the issue of child marriage. As she started her workshops and campaign on the company premises, the initial response was lukewarm and, at times, complete indifference. But she persevered. After a couple of months, one day, the company union members stopped her from entering the company and even threatened her with violence. Rashmi spoke with the management, who supported her and ensured her safety. The management issued a circular supporting Rashmi and her NGO. To management's surprise, after a week of the circular, the Union called for a flash strike and threatened to continue the work stoppage if the NGO activities continued. The workers believed that Rashmi's campaign was corrupting the women's minds and disrespecting their traditions. The company's management seeing the aggressive reaction sought to assuage the workers by stopping the NGO activities. Rashmi tried to persuade the management by highlighting their social responsibility to the community. But the management was curt in replying that every social problem is not their moral responsibility. Rashmi was disappointed with the management's decision and wondered how best to involve the company in her campaigns. (a) What are the issues involved in the above case? (b) What do you think Rashmi should do? Would it be a good idea for Rashmi to involve local administration? Suggest an implementable course of action. (c) Do you think companies should also accept responsibility for the social problems of the region where they operate? Why/why not? (d) What could be the reasons for such an aggressive reaction from the workers union? How do you think Rashmi should handle the workers union?

20 marks · 250 words · Answered by 5 toppers · CSE 2023–2025

Corporate GovernanceEthical Dilemmas in Government

While stampedes and mishaps due to overcrowding have led to loss of lives on multiple occasions, it remains an issue discussed only when there is a tragedy. Recently you were assigned the responsibility of conducting a mela around a revered religious place, which attracts millions of devotees. Every year the numbers have been increasing and this year due to certain celestial alignments the crowd is expected to be unprecedented. In the previous year the officer in charge was criticised and transferred over allegations of hurting religious sensitivities by restricting access to the religious place. You have three months to prepare for the mela. (a) Identify the key areas you would focus on? (b) What are the challenges that you foresee? (c) How do you propose to overcome them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government