Civil Service Values

Vision and intentions are necessary components of political ethics. However, equally important are the process of implementation, tools used and the established system. Elaborate with examples.

10 marks · 150 words · Answered by 7 toppers · CSE 2017–2019

Ethical Dilemmas in GovernmentCivil Service Values

As a Forest Officer, you are receiving increasing complaints of certain animals ruining the farms and causing damage to crops. This is creating an undue financial burden for the farmers who are in deep distress because of the uncontrolled damage. Consequently, the farmers are demanding you to put forward a request for culling of animals. You are an animal lover and against culling of animals. You had made efforts to control the menace but the population of animals has increased beyond the managing capacity. 1. What are the options available to you? Evaluate each of these options and choose the option which you would adopt, giving reasons. 2. Also suggest some long term measures to ensure that such a situation is not repeated.

20 marks · 250 words · Answered by 7 toppers · CSE 2016–2019

Environmental EthicsRules versus Compassion

Income inequality, resource mismanagement and health hazards are some of the negative consequences of globalization. In this context, what are some of the ethical dilemmas that civil servants face today? How has the approach to handling these undergone a change?

10 marks · 150 words · Answered by 7 toppers · CSE 2017–2019

Ethical Dilemmas in GovernmentCivil Service Values

The lives of great leaders inspire us in many ways. Which leader has had a lasting impact on you and in what way? Mention one outstanding value that you have imbibed from him/her and its importance to being a civil servant.

10 marks · 150 words · Answered by 7 toppers · CSE 2017–2019

Human ValuesIndian Thinkers

What do you understand by 'civic virtue' in public life? What are the challenges in practising it in today's time? How can these challenges be overcome?

10 marks · 150 words · Answered by 7 toppers · CSE 2017–2019

Human ValuesCivil Service Values

You are posted as the Sub-Divisional Magistrate (SDM) in a district. As the SDM it is your responsibility to conduct interviews and select a candidate for the post of an ASHA worker in the district. On the day you are conducting the interviews, you are approached by the MLA of the local constituency who asks you to choose a particular lady for this position by overlooking the other candidates. On checking her documents you find that she is eligible in all respects. The MLA implores that she should be given the post on compassionate grounds as her husband was a soldier who was martyred in a war. Some of the options to handle the situation could be as follows: (a) Ignore the MLA and proceed with the process of selection. (b) Speak to your superior and seek his guidance on the matter. (c) Appoint the lady to the post as it is a compassionate appointment. Also suggest other possible options. Evaluate each of these options and suggest the best course of action, giving reasons for it.

20 marks · 250 words · Answered by 7 toppers · CSE 2017–2019

Pressure and LoyaltyCivil Service Values

You are the Health Secretary in a state where there is an outbreak of dengue and chikungunya diseases. There have been reports of negligent attitude of some private hospitals in the city. Also, the public hospitals do not have the required infrastructure and staff to meet such increased number of cases in a short span of time. Additionally, the staff is demoralised by the increased working hours and the public outrage. Despite the efforts of the local authorities this issue emerges year after year. 1. What are the immediate steps which should be taken in such a situation? 2. Suggest some long term measures to ensure that such a situation is not repeated.

20 marks · 250 words · Answered by 7 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

There is a difference between what a person has a right to do and what the right thing to do is and often there is a conflict between these two. (a) Illustrate with examples the ethical issues that can arise because of such a conflict. (b) How does this conflict play out if someone wants to protest against injustice?

10 marks · 150 words · Answered by 6 toppers · CSE 2017–2019

Law and MoralityDimensions of Ethics

What does 'public service' means to you? Describe the various ways in which one can serve the public. Does one necessarily serve the public better by entering the civil services? Justify your stand.

10 marks · 150 words · Answered by 6 toppers · CSE 2017–2019

Probity in GovernanceDedication to Public Service

You are officer-in-charge of a very important railway junction, which is an artery of trade and commerce. A peasant disturbance has been brewing in your district for the past few weeks. Their discussions with the political and district leadership has borne no fruit and it has come to the stage that now they are protesting by organizing a sit-in on the railway tracks near the station. They have thereby succeeded in blocking movement of all trains. This disruption is causing significant harassment for the passengers waiting at the platform as well. (a) What will be your course of immediate action? (b) How can emotional intelligence act as a tool in handling this issue? (c) What steps will you take so that such incidents are not repeated in the future?

20 marks · 250 words · Answered by 6 toppers · CSE 2017

Crisis Decision MakingEmotional Intelligence

There can be honesty without integrity, but no integrity without honesty. Do you agree? Justify your stand with examples.

10 marks · 150 words · Answered by 6 toppers · CSE 2016–2018

IntegrityCivil Service Values

What do you mean by social justice? Explain with examples, why it is imperative for a society to promote social justice.

10 marks · 150 words · Answered by 6 toppers · CSE 2016–2018

Dimensions of EthicsEmpathy and Compassion

What are the various components of an organization's work culture? What are key issues that need to be addressed in any organisation to create a more developmental and performance oriented culture?

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2018

Work CultureQuality of Service Delivery

Which administrator had a lasting impact on your decision to join the civil services and why? Should administrators have increased media presence so that the common man can know more about their efforts and achievements? Justify your stand.

10 marks · 150 words · Answered by 5 toppers · CSE 2016–2018

Civil Service ValuesDedication to Public Service

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation among students and teachers is also low. While certain basic infrastructure is already in place, the major hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security risks involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. 20 (b) As a DEO, what are the steps that you would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2018

Social Influence and PersuasionAttitude

Ensuring accountability in the administration just adds another layer in the bureaucratic process. Examine. Differentiate between accountability and responsibility. Suggest some measures through which administrative accountability can be made more effective in India.

10 marks · 150 words · Answered by 5 toppers · CSE 2016–2018

Accountability and Ethical GovernanceCivil Service Values

Corporate Governance provides a framework that defines the rights, roles and responsibilities of various groups within an organization. (a) Elaborate the need to incorporate the principles of Corporate Governance to enhance the effectiveness of the public sector enterprises. (b) Identify the challenges specific to the public sector when it comes to the application of good practices of corporate governance.

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2018

Corporate GovernanceAccountability and Ethical Governance

You and your friend are living together in a metropolitan city and preparing for civil service examinations. While you manage to meet your daily targets, you sense that your friend is unable to cope up with the pressure of the exam. Fear of not passing the exam and meeting the expectations of his family is stressing him further. You realise that with time your friend is losing interest in everything and often talks about committing suicide if he is unable to meet his goal. He is also missing out on meals and prefers to stay indoors when asked to venture out. When you sought professional help, the doctor diagnosed your friend with clinical depression. Being aware that your friend needs professional counselling and psychiatric care, you reach out to his parents who reside in a rural area. They rebuff you for suggesting counselling and instead reiterate that nothing is wrong with him. They sternly mention that your bringing up the matter will only make people engage in loose talk. They also ignore you when you politely inform them that it is not wise to ignore one's mental health. Your friend's parents see his state as a sign of failure and decide to call him home where he can continue with his preparation. You are aware of the gravity of the situation if your friend goes back to his house. You also know that there is very little awareness about mental health and that the solution is not to ignore it but to take necessary measures to tackle it. 20 (a) As a concerned friend and an aspiring civil servant who can frame policies for the public in the future and has a moral duty towards them, what are the options available to you in such a situation? (b) Evaluate each of these options and choose the option you would adopt, giving reasons

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Empathy and CompassionCrisis Decision Making

There is an entrenched perception in our country that the police is biased against the minority community. Why does such a perception exist? Suggest steps to bridge the police community gap.

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Impartiality and ObjectivityCivil Service Values

The excluded and marginalized section of society are worst hit by globalization. Take the case of Particularly Vulnerable Tribal Groups (PVTGs) like Sentinelese of Andaman & Nicobar islands; their population has reduced drastically and they are facing various other problems as well. In this context answer the following questions: (a) What are the challenges faced by PVTGs due to globalisation? (b) If you are posted as a Development Officer in such an area, what will be your priorities to reduce their vulnerabilities and ensure welfare?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Empathy and CompassionCivil Service Values

You are working in the Ministry of Social Justice and Empowerment and posted in a rural area. There are many government programs being run by your Ministry under which people are given financial help after verification of the required documents. Every day you encounter some cases, in which people from weaker section are not able to avail the benefits due to faulty or insufficient documents. However, there are also some instances of people trying to forge documents, which makes verification important. What will be your approach towards cases wherein those from the weaker section are not able to avail the benefits due to insufficient documents - will you go by the rule book or exercise discretion in selected cases based on your experience. Discuss both options available to you and evaluate them.

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Rules versus CompassionEmpathy and Compassion

In the parlance of governance, probity is often used in conjunction with integrity. How do you differentiate between the two? What is their importance in public life? What measures can help promote these values in governance?

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Probity in GovernanceIntegrity

You are DM of a very poor district in the hinterland of India. It has come to your notice that manual scavenging is widely prevalent in the district even though the new law prohibits manual scavenging in any form. Upon enquiry, you have found that the number of manual scavengers has been reported to be very low, however, hundreds of dry latrines in the district depict a different picture. You have also noticed two more important trends: first, most of the manual scavengers are Dalits, and second, in many of the cases they themselves go to the houses and request the owners to clean their toilets manually, as it would provide monetary benefits. The entire district administration has been criticized by the media and there is political pressure on you to manipulate the data in a way that it shows less number of manual scavengers in the district. Based on the given information answer the following: 1. Identify the ethical issues associated with manual scavenging. 2. List the options available to you in the given case. Evaluate the merits and demerits of each. 3. Discuss some feasible steps that you can take to control this serious problem.

20 marks · 250 words · Answered by 4 toppers · CSE 2016–2017

Empathy and CompassionCrisis Decision Making

You are a manager in a sales firm. Mr. A and Mr. B are two juniors working under you. Mr. A is a hardworking person who completes his work before time and hardly takes a leave. His work is meticulous and you have never received any complaint about his work. However, in your personal meetings with Mr. A, you realized that he kept to himself and spoke only when required. You received similar feedbacks from his colleagues as well. Mr. B is not as hard working and completes his work at the very last moment. You also come to know that using his rapport with his colleagues he gets his work done by them. In your meetings with him, he comes across as a confident person but lacking in sincerity. Both are expecting promotion this year, but you can promote only one of them as you have only one vacant position. In this context, answer the following questions: (a) Discuss the merits and demerits of choosing one amongst the two for promotion. (b) Based on your evaluation, whom will you choose for the job? (c) What steps will you take to keep all the employees motivated who did not get promotion on expected lines?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Civil Service ValuesWork Culture