Gamini SinglaAIR 3 · CSE 2021 · 142 wordsTheir whole copy
Opening · a definition
Emotional intelligence refers to the process of being able to use one's emotions to serve positive ends rather than curbing one's efficiency
Body · points and prose
Successful implementation of emergency response
- Use of one's emotions effectively
a) sympathy towards migrants → efforts to ensure food for them
eg community kitchens in Kerala
Prioritising public good over private interests → Doctors had to overcome feelings of love by staying away from children
Avoiding panic - as done in Bhilwara model by Rajendra Bhatt when threats of Bhilwara being another Italy were raised
Using grief to work - ie emotional resilience - karma doctrine as guiding force
Close · a way forward
eg many civil servants were back on duty within few days of losing their near-dear ones.
Government must ensure adequate emotional intelligence trainings take place to make all resilient and being able to control any emotional outburst