Question 1(a) · 10 marks · 202 words written
Opening
Ans 1(i) PUBLIC TRUST forms the foundation of civil services. The very purpose of civil services is to ensure effective delivery of services and efficient policy implementation for the welfare and well being of the citizens. Public trust reflects the satisfaction along with the faith in policy execution, thereby furthering the morale of civil servants.
Body · points
ii). OBJECTIVITY brings out the significance of specificity and unbiased, untainted behavioural attitude and conduct of a civil servant. It is important for value free analysis of a situation and choosing the best course of action.
iii) STRENGTH OF CHARACTER - helps in strong, deliberate and well reflected course of action without any discrepancies from individualistic as well professional ethics, thereby establishing a harmonious behaviour and conduct.
iv) EMPATHY - is the bedrock of any form of service. It not only helps in better analysis and understanding of a situation but helps a civil servant to be well aware with the hard realities of social existence. However, over indulgence can affect objectivity.
v) SELFLESSNESS - the foremost attitude of a civil servant is to think, work and act for the welfare and wellbeing of others, taking into account the socio-economic realities. Helps in effective discharge of duties.
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