Work Culture

Enumerate the mechanisms that promote accountability of public officials in discharging their functions and responsibilities in India. Also discuss why ensuring accountability for performance is not a simple task in government service.

10 marks · 150 words · Answered by 19 toppers · CSE 2017–2020

Accountability and Ethical GovernanceProbity in Governance

Differentiate between administration and leadership. Highlighting the traits which characterize an effective leader, discuss the importance of leadership in ensuring effective public service delivery in a bureaucratic setup.

10 marks · 150 words · Answered by 18 toppers · CSE 2017–2019

Civil Service ValuesQuality of Service Delivery

It is imperative for a country like India, that code of ethics should be implemented for civil servants on social media platforms as well. Discuss.

10 marks · 150 words · Answered by 13 toppers · CSE 2019–2022

Codes of Ethics and ConductCivil Service Values

Highlighting the attributes of leadership, analyse why it is important for a civil servant.

10 marks · 150 words · Answered by 12 toppers · CSE 2019–2022

Aptitude for Civil ServiceCivil Service Values

You are the Chairman of a Committee, constituted by the government, to suggest measures to improve the quality of education in state-run schools. In view of the increasing dropout rate and the widening gap between students' learning ability in state-run and private schools, answer the following questions: (a) Examine the role of government in the education sector, especially providing primary and secondary education through state-run schools. (b) Identify the principles and values that would guide your recommendations in this regard. (c) Suggest some ways in which quality of education in state-run schools can be improved.

20 marks · 250 words · Answered by 12 toppers · CSE 2019–2022

Civil Service ValuesQuality of Service Delivery

You are a resident of a remote tribal district, where there is high incidence of malnutrition. As a remedial measure, the District Magistrate has initiated a programme to promote millet cultivation, especially on the lands currently lying fallow in the district. However, this well-intentioned move of the officer receives flak from the local tribals as this may not only change their age-old food habits, but also alter their traditional agricultural practices. They further cite lower remunerative prices of millets as another reason for continuing with their existing crop production pattern. As a civil servant aspirant, who has a keen interest in development of tribal areas, answer the following questions: (a) What according to you are the key issues and challenges involved in the above situation? (b) Identify the key stakeholders and their respective interests. (c) Suggest a course of action that the District Magistrate can take keeping in mind the larger tribal interests.

20 marks · 250 words · Answered by 12 toppers · CSE 2019–2022

Empathy and CompassionEthical Dilemmas in Government

The recent decision by the government to ban use of red beacons is only a symbolic gesture and a lot more needs to be done to end the VIP culture in India. Critically discuss.

10 marks · 150 words · Answered by 10 toppers · CSE 2017–2019

Civil Service ValuesWork Culture

What are the factors which draw people to public service? Suggest measures to keep public servants motivated.

10 marks · 150 words · Answered by 10 toppers · CSE 2017–2019

Dedication to Public ServiceCivil Service Values

Social attitude towards corruption has become more forgiving with time leading to a view of illegal gains and misappropriation of public assets as a "rightful" individual prerogative. Analyse in the context of India.

10 marks · 150 words · Answered by 9 toppers · CSE 2017–2019

AttitudeCorruption

While discussing the ethical issues that journalists face on a regular basis, examine the causes of increased sensationalism in news media in recent times.

10 marks · 150 words · Answered by 9 toppers · CSE 2016–2019

Corporate GovernanceDimensions of Ethics

Examine how role models influence ethical behaviour. What actions can leaders take to integrate ethical conduct in their organisations?

10 marks · 150 words · Answered by 8 toppers · CSE 2017–2019

Human ValuesWork Culture

In order to improve the bureaucratic work culture and productivity, there is a need to downsize government and privatize some of the services. Critically discuss with examples.

10 marks · 150 words · Answered by 8 toppers · CSE 2018–2019

Work CultureCivil Service Values

What do you understand by cultural sensitivity? Identify the ways in which individuals and organisations can benefit from cultural sensitivity in India.

10 marks · 150 words · Answered by 7 toppers · CSE 2019–2021

Human ValuesDimensions of Ethics

Analyze the significance of adopting a code of ethics for creating a healthy work culture in an organization.

10 marks · 150 words · Answered by 7 toppers · CSE 2019–2021

Codes of Ethics and ConductWork Culture

You are the Health Secretary in a state where there is an outbreak of dengue and chikungunya diseases. There have been reports of negligent attitude of some private hospitals in the city. Also, the public hospitals do not have the required infrastructure and staff to meet such increased number of cases in a short span of time. Additionally, the staff is demoralised by the increased working hours and the public outrage. Despite the efforts of the local authorities this issue emerges year after year. 1. What are the immediate steps which should be taken in such a situation? 2. Suggest some long term measures to ensure that such a situation is not repeated.

20 marks · 250 words · Answered by 7 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

Compassion should never be considered as weakness, but rather as an essential element for providing a congenial administrative working environment. Discuss.

10 marks · 150 words · Answered by 6 toppers · CSE 2019–2023

Empathy and CompassionCivil Service Values

Explain what you understand by the following values and discuss their importance for civil services:

10 marks · 150 words · Answered by 6 toppers · CSE 2019–2023

Aptitude for Civil ServiceCivil Service Values

You have been recently appointed as the head of tourism department of a state in India that has many places of great historical importance. In the past few years, the state has witnessed a decrease in tourist inflow. Upon enquiry, you come to know that this decrease is largely attributed to the influence of touts and harassment of tourists, including unwanted advances and grossly overcharging them for various services. You also did a quick search about your state on leading travel advisory websites and found that it has earned a dubious reputation for being particularly unsafe for women tourists. Given the situation, answer the following: (a) Do you think that such a state of affairs can be attributed to insensitivity prevailing in the society? How can the community be made more sensitive towards tourists? (b) Suggest some measures to make a quick turnaround in terms of reputation, employment generation and rebuild the reputation of the state as a safe haven for tourists.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2021

Civil Service ValuesCrisis Decision Making

It takes more than a corporate governance policy to inspire ethical behavior and sustain a truly ethical workplace. Discuss.

10 marks · 150 words · Answered by 6 toppers · CSE 2019–2023

Corporate GovernanceWork Culture

You are the Managing Director of a multinational company that prides on hiring people from diverse backgrounds. The company also chooses multiple projects under Corporate Social Responsibility that are geared towards social inclusion and empowerment of vulnerable sections of the society. Miss 'X' who works in your office tells you that she has been diagnosed with HIV. It happened due to malpractice by a medical practitioner who re-used a contaminated syringe that led Miss 'X' to contract the disease. The company has strict policies about toleration and you ensure Miss 'X' that she can continue with her job in the company without facing any form of discrimination. A few days after the revelation, Miss 'X' angrily submits her resignation letter. She states that she has faced discrimination at the workplace everyday after the revelation. Her colleagues are hesitant to eat lunch with her, they make sure they do not drink water from the same source and the females in the office comment on her marital status. She is also asked to sit separately during departmental discussions. She intends to sue the company for mental harassment. If she takes the step, the public image of the company will be maligned and its non-discriminatory policies will be questioned. The following are some suggested options for you to deal with the situation as a Managing Director of the company. Evaluate the merits and demerits of each of the options: (a) You accept her resignation and suggest a compensation package so that she refrains from suing the company. (b) You persuade her not to submit her resignation and transfer her to another department. (c) You ask her to continue with her job and take strict action against the colleagues who discriminated against her Also, state (without necessarily restricting to the above options) your course of action, giving proper reasons.

20 marks · 250 words · Answered by 6 toppers · CSE 2017–2019

Corporate GovernanceEmpathy and Compassion

Mr. A is a senior most member of a highly reputed company with considerable customer interface. In recent months, the business of the company has been going down. On detailed analysis, it was found that some of the functionaries of the company have impulsive nature, which has many a times led to altercations with the customers and even among themselves. This has adversely affected the work culture and sullied the image of the company in the market. He seeks your advice, as you are his friend as well as a person who understands management. 20 (a) What are the factors that you would consider in making your advice? (b) What steps will you suggest to deal with the situation that the company faces?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Corporate GovernanceWork Culture

Emotional Intelligence is an essential ingredient for managing personal and organizational change. Comment.

10 marks · 150 words · Answered by 4 toppers · CSE 2019–2024

Emotional IntelligenceWork Culture

The bureaucracy technically has been an efficient form of organisation but is seen to have exceeded its administrative powers due to its tendency towards self aggrandisement, permanence in employment, and nearness to the political executive. Discuss.

10 marks · 150 words · Answered by 4 toppers · CSE 2018–2019

Civil Service ValuesWork Culture

Competition, it is argued, spurs the best of performance, however, can it also instigate cheating and unethical behaviour? Discuss with adequate examples.

10 marks · 150 words · Answered by 4 toppers · CSE 2016–2019

Dimensions of EthicsEthical Dilemmas in Government