Social Influence and Persuasion

You are posted as a District Magistrate in a Left Wing Extremism (LWE) affected district. The district has witnessed many instances of violence by the naxalites in the past. It has been observed that instances of violence increase as the elections approach. You, as a Returning Officer, are responsible for the smooth conduct of elections. Soon after the announcement of elections, the naxalites gave a call for their boycott and have been threatening people to stay away from them. The people of the district are eager to exercise their voting rights but are scared of the impending acts of violence. Further, with threat to their lives and a low expected turnout, the other electoral officers are also reluctant to go to these areas. In this context, answer the following: (a) Identify the civil service values that are crucial for working in such adversities. (b) Suggest a plan of action to ensure the conduct of free and fair elections in such a situation.

20 marks · 250 words · Answered by 13 toppers · CSE 2019–2022

Crisis Decision MakingCivil Service Values

You are a resident of a remote tribal district, where there is high incidence of malnutrition. As a remedial measure, the District Magistrate has initiated a programme to promote millet cultivation, especially on the lands currently lying fallow in the district. However, this well-intentioned move of the officer receives flak from the local tribals as this may not only change their age-old food habits, but also alter their traditional agricultural practices. They further cite lower remunerative prices of millets as another reason for continuing with their existing crop production pattern. As a civil servant aspirant, who has a keen interest in development of tribal areas, answer the following questions: (a) What according to you are the key issues and challenges involved in the above situation? (b) Identify the key stakeholders and their respective interests. (c) Suggest a course of action that the District Magistrate can take keeping in mind the larger tribal interests.

20 marks · 250 words · Answered by 12 toppers · CSE 2019–2022

Empathy and CompassionEthical Dilemmas in Government

Social transformation programs such as "beti bachao and beti padhao" believes in using advice, counseling, and persuasion but sometimes a little force is also necessary for getting the desired response. Do you think it is a good idea to mix little force with persuasion by public administrators while implementing social schemes of transformation? Explain with relevant examples.

10 marks · 150 words · Answered by 11 toppers · CSE 2021–2025

Social Influence and PersuasionCivil Service Values

“Change does not roll in on the wheels of inevitability, but comes through continuous struggle.” Martin Luther King Jr

10 marks · 150 words · Answered by 8 toppers · CSE 2022–2025

Human ValuesWorld Thinkers

Is it justifiable to say that corruption is a social phenomenon? What are the various ways through which administrative corruption can be tackled?

10 marks · 150 words · Answered by 8 toppers · CSE 2022–2025

CorruptionProbity in Governance

Across the world, there is often a taxing demand on correct manners, etiquettes and moral responsibility by celebrities and public figures and there is huge public outrage if they act carelessly. Even for small mistakes, public figures have to apologise, or take an early retirement out of shame. This is often aggravated by the media, which relentlessly reports on the issue and the public who enjoy the voyeurism offered by entertainment - footage of star cars being chased, leaked WhatsApp chats etc. Further, there is hardly any unbiased and civil debate when it comes to celebrities and their social responsibilities. In most cases, the argument does not even centre around the actual issue and gets subsumed by overarching subplots. Messy trolling, often misdirected, is a common feature in all. Even serious issues like suicide and drug use are reduced to parenting problems and witch-hunt is often seen. In this context: (a) Is there any difference between a public figure and private person when it comes to privacy? Should public figures also have some reasonable amount of privacy? (b) Do you think it is fair to expect role models, such as celebrities and public figures, to act more responsibly as compared to ordinary citizens? (c) Discuss the importance of responsible journalism in this context.

20 marks · 250 words · Answered by 4 toppers · CSE 2021–2022

Ethics in Private and Public LifeHuman Values

Social interactions where a person is addressed by their correct name and pronouns, consistent with their gender identity, are widely recognized as a basic and yet critical aspect of gender affirmation. A national university invited speakers for a discussion on rights of sexual minorities in India. The panel included speakers representing a wide variety of opinions and perspectives on the issue. The debates, though largely peaceful, witnessed a controversy. A college association representing sexual minorities took offence against a panellist who cautioned against self-identification by sexual minorities and the liberal use of pronouns. The association reached out to the media and the localised controversy soon turned into a national issue across news networks and social media. The association demanded that the panellist apologise for his views and issue a public statement in this context. The panellist, on the other hand, seemed unmoved by the issue. In the meantime, the University has come under huge pressure to resolve the issue. The Vice Chancellor set up a Committee to look into the matter and its peaceful resolution. You have been appointed as the Chairperson of the Committee. In this regard, answer the following questions: (a) Discuss the various moral issues involved in the case. (b) Keeping the right to freedom of speech and expression in mind, highlight the steps you would take to resolve the issue and list arguments in support.

20 marks · 250 words · Answered by 4 toppers · CSE 2022–2023

Ethical Dilemmas in GovernmentLaw and Morality

A prominent stand-up comedian from your country has recently delivered a performance at an event in another country. Owing to the fame and hype associated with this event, the performance has been broadcast across the globe to millions of viewers. In the performance, the comedian brings up the dichotomy and paradoxes associated with the society and culture of your country. He brings up issues like status of women, violence against women, caste, politics etc. in his monologue. The performance touches upon such sensitive issues that it has polarised the audience. A vast section of people are affected by this and have organized huge demonstrations and have appealed the government to direct the broadcasting platform to remove this content from their platform. They are also pushing the government to take action against the comedian. An FIR too has been filed against him. On the other hand, there is also a significant outpour of support for the comedian. (a) What are the core ethical issues arising from this case? (b) The recent spate of FIRs against show creators, artists etc. highlight the need of regulation of content that is circulated online. Should such a step be taken by the government? Substantiate with reasons.

20 marks · 250 words · Answered by 4 toppers · CSE 2021–2022

Ethical Dilemmas in GovernmentLaw and Morality

While emotional intelligence is an essential tool for a public servant, it can also be misused to manipulate people to act against their own interests. Discuss with examples.

10 marks · 150 words · Answered by 4 toppers · CSE 2022–2023

Emotional IntelligenceSocial Influence and Persuasion

You are posted as a Superintendent of Police (SP) in a district where people of different religious communities are living together peacefully. The district is also famous for its architectural heritage and is regularly visited by tourists from all around the world. However, there has been an incident in the nearby state where people of two different communities have started fighting over religious issues. This incident has a spillover effect over the whole country. In your own area of jurisdiction, you have come to know from various sources about circulation of some hate speech videos, which have the potential to destabilise the law and order situation. You are also aware that some outsiders with dubious intentions have started pouring in your district. In one locality, a shopkeeper who had earlier filed a complaint regarding threats he received for posting something on the internet, is found murdered in cold blood. This incident has stunned the nation. You are being informed that hundreds of people of the community to which the shopkeeper belonged are planning to stage a massive protest in your district. (a) In the given situation, what are the options available to you to ensure that the law and order situation in the district remains stable. Provide a detailed account of your course of action. (b) Do you think the present legal and institutional mechanisms are sufficient to tackle the menace of hate speech in the society?

20 marks · 250 words · Answered by 4 toppers · CSE 2022–2023

Crisis Decision MakingEthical Dilemmas in Government

Social influence is an ambivalent concept. It can be a source for good, bad and even for evil. Discuss with the help of relevant examples.

10 marks · 150 words · Answered by 4 toppers · CSE 2022–2023

Social Influence and PersuasionAttitude

Celebrity endorsements raise pertinent ethical concerns about responsibility that delve into the realm of ethical considerations of social influence that run deeper than mere surface appeal. In this context, suggest measures to tackle the ethical challenges of celebrity brand endorsements.

10 marks · 150 words · Answered by 3 toppers · CSE 2022–2024

Social Influence and PersuasionAttitude

With the advent of 24x7 news and prevalence of an array of news sources across the board, the media is omnipresent in nature. In this competitive environment, many media professionals who are overcome by deadlines, bottom-line imperatives, and corporate interests are losing sight of the ethical implications of their work. Further, there have been several cases of irresponsible reporting where the reportage has interfered with court proceedings, compromised delicate security situations or led to the spread of fake or unverified news. In this context, answer the following questions: (a) Identify the ethical issues prevalent in the profession of media. (b) How does unethical reporting and sensationalization of news impact the society? (c) What can be done to strengthen the role of ethics in media?

20 marks · 250 words · Answered by 3 toppers · CSE 2022–2024

Civil Service ValuesCodes of Ethics and Conduct

Giving examples of some social ills plaguing the society, discuss how social persuasion can be an effective technique to overcome them.

10 marks · 150 words · Answered by 3 toppers · CSE 2019–2022

Social Influence and PersuasionAttitude

In the realm of governance, a crucial aspect is the art of persuasion. The qualities that make civil servants proficient persuaders empower them to fulfill their responsibilities in an effective manner. Discuss with illustrations.

10 marks · 150 words · Answered by 3 toppers · CSE 2022–2024

Social Influence and PersuasionCivil Service Values

You are the Municipal Commissioner of a large city, which has witnessed unprecedented increase in biomedical waste. Recently, 15 sanitation workers lost their lives and close to 100 have been seriously infected owing to this increase in waste. Apart from biomedical waste, the city is also facing a major problem in management of household waste. There is a view that the COVID-19 pandemic has exacerbated the problems of the waste management sector. Despite the fact that the government has notified rules regarding disposal, collection and treatment of waste and has initiated numerous awareness campaigns in the past, still, the problem does not seem to be getting under control. In view of this, answer the following questions: (a) Identify the stakeholders and the significance of their involvement in addressing the issue. (b) In your opinion, what are the reasons behind apathy of people towards issues like waste disposal that affect the larger interests of the society? (c) As the Municipal Commissioner, suggest some practical techniques to bring about an attitudinal change among residents of the city towards this issue.

20 marks · 250 words · Answered by 3 toppers · CSE 2021–2022

Crisis Decision MakingAttitude

"A well-developed Emotional intelligence is not only an instrumental tool in accomplishing goals, but has a dark side as a weapon for manipulating others by robbing them of their capacity to reason." Analyse.

10 marks · 150 words · Answered by 2 toppers · CSE 2022

Emotional IntelligenceSocial Influence and Persuasion

While it may seem restrictive, anonymity is one of the greatest strengths of the civil services. Comment in the context of growth of social media in recent times.

10 marks · 150 words · Answered by 2 toppers · CSE 2022–2025

Civil Service ValuesImpartiality and Objectivity

Rapid growth of information and communication technology, with all its benefits, has associated risks and far-reaching consequences. The government has constituted a committee to frame guidelines for an inclusive and safe cyberspace in India. The committee has solicited public opinion in this regard. As a concerned citizen, you have to give your suggestions on the following themes: (a) Why do you think some people or a set of people are more vulnerable to cyber threats with special emphasis on cyber-bullying. (b) Do you think the experiences and exposure in cyberspace are an important influence in a person's attitude and behaviour? (c) What reasonable restrictions can be applied to make cyberspace more safe and friendly to all citizens?

20 marks · 250 words · Answered by 2 toppers · CSE 2019–2022

Technology and EthicsAttitude

In this context, discuss the ethical issues associated with the practice and acceptance of racial discrimination in India. (b) If you have been tasked to formulate a plan to combat hate crimes associated with racism in India and bring about an attitudinal change, what would be your suggestions?

20 marks · 250 words · Answered by 2 toppers · CSE 2021–2022

AttitudeDimensions of Ethics

You are the District Magistrate (DM) of a remote district where literacy rate is very low and level of poverty quite high. The government has decided to go ahead with the first phase of mass vaccination against the COVID-19 pandemic and being the DM it is your responsibility to ensure its successful implementation in the district. However, some people with vested interests have raised concerns against the vaccine. They have not only questioned the efficacy of the vaccine but have also spread rumors of it being harmful for human health. They have also initiated a whisper campaign to the effect that vaccination will lead to impotency and that it is the hidden agenda of the government to control population. There have also been reports in local newspapers of the vaccine being approved for mass vaccination even before completion of the last phase of trials. This is further adding to the confusion and apprehension prevalent among people in the district. The situation was tense even before the initiation of the mass vaccination programe, and once it started you received reports that very few people are turning up to get themselves vaccinated. Given the situation: (a) Discuss various issues involved in the case. (b) What will be your course of action to ensure that the vaccination program becomes a success?

20 marks · 250 words · Answered by 1 topper · CSE 2022

Social Influence and PersuasionCrisis Decision Making

Discuss how persuasion acts as a functional pillar in attitudinal change and attitude formation with requisite examples.

10 marks · 150 words · Answered by 1 topper · CSE 2022

Social Influence and PersuasionAttitude

Kailash is a climate conscious and responsible citizen. Kailash left his well-paying job as a senior manager in a multinational company and started a small firm that manufactures eco-friendly products. The motto of his company is "zero wastage and green for welfare". His firm makes bio-degradable polymer which can be used as an alternative to plastic bags, bottles, plates etc. Kailash thinks that this will promote a healthier environment and will have a positive impact on people's health. It will also help address the problem of climate change by reducing one's carbon footprint. For this to be achieved, he believes that not just products, but the process should be less polluting. This is why, he invested heavily in non-polluting machinery. These machines are certified as "green machines". In fact, some of them were even imported from other countries. All of this has gained him a good reputation in the eyes of critics and environmentalists. But as the technology used in manufacturing these products is new, imported and expensive, the products made by Kailash's firm is costlier than conventional plastic products. Kailash has proved that his product is environmentally benign, but he was unable to scale up production because he ran out of funds. Kailash knows that if he could start manufacturing the polymer at a large scale and leverage economies of scale his product would become more price competitive to conventional plastics. Kailash used last of his funds to publicize his product. Kailash thought that with this publicity, raising funds from the market would be easy. Kailash reached out to many investors, and they showed great interest in Kailash's product. But none of them were willing to invest money in this product. They feared that this new product, being much expensive, would not be able to compete with the conventional plastic products. Kailash's firm is also losing his existing customers who complain about very high cost of his products. Both Kailash's prospective investors and past customers know that this technology is less polluting and environmentally benign and has a positive attitude towards it. But consumer concern and attitude about the environment does not readily translate into the purchase of environmentally friendly products. Academic research has also identified this gap between purchase intentions and behaviors. Kailash knows that if he changes the production procedure, things can look better for the company on the financial front, but that can take away his reputation and will also be against his own beliefs. The only possible hope is to expand his consumer base, sell his products at full capacity and convince investors to invest in his eco-friendly venture to keep his green industry running. Consider yourself in Kailash's position and answer the following questions: a) How will you induce behavioral change to nudge people to move towards eco-friendly products? b) What factors will you have to consider while inspiring such a change?

20 marks · 250 words · Answered by 1 topper · CSE 2022

Environmental EthicsSocial Influence and Persuasion

According to you, what are the main reasons behind prejudice against certain sections of a society? Discuss with examples.

10 marks · 150 words · Answered by 1 topper · CSE 2022

AttitudeSocial Influence and Persuasion