Waseem Ahmad BhatAIR 7 · CSE 2022 · 166 wordsTheir whole copy
Opening · a definition
Emotional intelligence is the ability to perceive emotions, to label them & to use that data in decision-making (Mayor & Salovey)
⇒ Emotional intelligence: An essential tool for civil servt
Body · points
(1) To ensure proper implementation of policy. eg: Rehabilitation of tribals by a DM. (2) To persuade people to change their attitude or behaviour e.g: Malegaon DC persuade people to stop communl riots (3) To build a public trust by connecting with locals e.g: Laxmi Krishna - Mission Sampoorna Bongaigaon in Assam
(4) To facilitate delegation of tasks e.g: Technical vs managerial.
⇒ Emotional intelligence: Manipulation tool
(1) To create a space for infrastructure development, displacement on false promises e.g: Slums clearance.
(2) Use of rhetoric to gain trust to eventually break that e.g: Hitler, Stalin.
(3) Using EI to cater to primordial identities such as caste, religion leads to riots
(4) EI to gain electoral advantage
Close · a quotation
Emotional intelligence is a 'double edged sword'. Marcus Aurelius said 'He who ruled the world ruled his mind first'.