GS4 · Practice questions
Emotional Intelligence
21 questions match. Years are the CSE year of the toppers who answered.
All 36 themesFewer themes
Recent research has shown that emotions significantly impact personal and professional lives. What are the primary emotions that negatively and positively impact workplace productivity? Explain with relevant examples.
10 marks · 150 words · Answered by 10 toppers · CSE 2022–2025
Emotional IntelligenceWork Culture
Do you agree with the view that it is nature and not nurture which determines the emotional intelligence of a person?
10 marks · 150 words · Answered by 8 toppers · CSE 2022–2025
Emotional IntelligenceFamily, Society and Education
Emotional intelligence may not be singularly associated with emotions or intelligence. It can also include a broad range of personality characteristics that might predict success in professional and everyday life. Discuss.
10 marks · 150 words · Answered by 8 toppers · CSE 2023–2024
Emotional IntelligenceEthics in Private and Public Life
In situations of moral ambiguity, where formal rules fall short, emotional intelligence and conscience become crucial tools. Explain how these internal faculties help public servants navigate ethical grey zones. Support with a suitable example.
10 marks · 150 words · Answered by 6 toppers · CSE 2023–2025
Emotional IntelligenceEthical Dilemmas in Government
Civil servants who embody emotional intelligence exhibit a profound understanding of the human aspect of governance, enabling them to cultivate meaningful relationships, foster cooperation, and drive positive change. Examine ways in which Emotional Intelligence can be inculcated in civil servants.
10 marks · 150 words · Answered by 5 toppers · CSE 2020–2024
Emotional IntelligenceCivil Service Values
While emotional intelligence is an essential tool for a public servant, it can also be misused to manipulate people to act against their own interests. Discuss with examples.
10 marks · 150 words · Answered by 4 toppers · CSE 2022–2023
Emotional IntelligenceSocial Influence and Persuasion
"Whatever is begun in anger, ends in shame" - Benjamin Franklin.
10 marks · 150 words · Answered by 3 toppers · CSE 2023–2024
Human ValuesEmotional Intelligence
Leadership is essentially a task of persuasion. How does ability to persuade others help civil servants in performing their duty? Identify five qualities that make civil servants effective agents of persuasion. Justify your choices.
10 marks · 150 words · Answered by 3 toppers · CSE 2023
Social Influence and PersuasionAptitude for Civil Service
Emotional intelligence (EI) is increasingly regarded as essential for effective public service. Do you agree that EI enhances ethical decision-making and administrative performance, especially in high-pressure sectors such as policing or disaster response? Support your answer with a relevant example.
10 marks · 150 words · Answered by 3 toppers · CSE 2023–2025
Emotional IntelligenceCivil Service Values
What do you understand by Emotional Intelligence? Examine the importance of Emotional Intelligence in personal and professional life.
10 marks · 150 words · Answered by 3 toppers · CSE 2023–2024
Emotional Intelligence
How does emotional intelligence influence interpersonal relationships in the workplace? Discuss the impact of emotional intelligence on team dynamics, collaboration, and conflict resolution.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional Intelligence
Differentiate between the following using suitable examples: Intelligence and Emotional intelligence
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional IntelligenceCivil Service Values
Fear is a powerful, primitive, undesirable emotion, but like all other emotions it has its utility. Explain with examples from your life. How can fear be managed and controlled?
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional Intelligence
Discuss the importance of emotional intelligence in self-realisation. Do you think emotional intelligence can be learned?
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional Intelligence
What do you understand by the terms 'ethical behavior' and 'emotionally intelligent behavior'? Identify the relevant emotional intelligence components that act as a reliable guide to ethical behavior.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional IntelligenceDimensions of Ethics
Ethical decision-making and ethics management are central to public administration. Explain the role of emotions in ethical decision-making and discuss how public officials can enhance their competence in ethics management.
Answered by 1 topper · CSE 2023
Ethical Dilemmas in GovernmentEmotional Intelligence
What is the significance of Emotional Intelligence in Civil Servants? Share your viewpoint and provide supporting arguments.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional IntelligenceCivil Service Values
Prakash and Meena were a married couple living in Gurgaon, Haryana. Both Prakash and Meena were corporate executives, working in XYZ retail and ABC enterprises respectively. The two were leading a rewarding professional life. However, as both worked in different companies and often had different office timings, their personal lives were getting affected. Due to their busy schedules and official commitments, they were unable to find sufficient time for each other. Things came to such a pass that the two could not spend their last anniversary together. While Prakash was working on an important project, Meena was busy with the launch of a new product. Though the two understood the importance of professional commitments, the lack of quality time with each-other was increasingly becoming a cause for concern and frustration. One day Prakash informed Meena about a vacancy in his company for the post of regional manager. Prakash, who himself was working at the same position, knew that this post was an ideal opportunity for Meena professionally. While Meena's work in her company was well appreciated and her prospects for growth were sound, she was still willing to grab the present opportunity. This would have enabled the two of them to work in a common office space, with relatively more coherence in their office timings. Consequently, she applied for the vacancy in Prakash's company. As Meena was reasonably qualified for the job and had good experience, she was hired by Prakash's company. The two were very happy about the prospects of working together. Besides working from a common office space, Prakash and Meena were able to go to and return from work together. The two were, resultantly, very happy about this positive change in their lives. Meena quickly adjusted to the new office environment and began her work in the same department as that of Prakash. Meena's positive work came into the notice of her superiors. She was frequently appreciated for her diligence and sincerity. XYZ retail was in the process of preparing a presentation for a potential government contract. While Prakash was expecting that he would be chosen for preparation, the branch head of XYZ retail entrusted Meena with this strategically important task. Prakash was visibly disappointed with this, as he had been preparing for this task for a long time. Meena could also sense Prakash's dejection, as he not only didn't congratulate Meena but also pointed out how it should have been him doing the job. Meena, as was her nature, worked hard on the report, and successfully made the presentation to the client. As the report was made and presented in an efficient manner, XYZ retail gained a big contract from the government. While the entire office was congratulating Meena for her success, Prakash remained indifferent towards Meena's achievement. Meena was visibly hurt by Prakash's behaviour. Meena's success with the government contract earned her a promotion, and she was made the head of her department. This further enraged Prakash, as now he was supposed to report to Meena. Moreover, Prakash's behaviour at the workplace changed significantly. He started misbehaving with his juniors over small things. He became careless in his work, often leading to mistakes and errors. Prakash's behaviour at office had a spill-over effect on Prakash and Meena's personal lives. One day he slapped an office peon for entering his cabin without knocking. After an enquiry about the incident, Meena recommended suspension of Prakash. While the two had continuously quarrelled over trivial things since her promotion, this time Prakash's career was at stake leading to a huge fight. Earlier Prakash and Meena tried to spend time together whenever possible, now the two despised being together at home and office. While Meena could not comprehend Prakash's behaviour, Prakash was jealous of Meena's success. Meena began to re-evaluate her decision to join XYZ retail. a) In your opinion, what qualities do Prakash lack? Do you think that Meena also lacks some qualities? b) As a common friend of Meena and Prakash, what advice will you give to the couple? c) How can they develop the qualities that could have prevented such a distressing situation?
20 marks · 250 words · Answered by 1 topper · CSE 2023
Ethics in Private and Public LifeEmotional Intelligence
Jayant is a hard-working and dedicated IAS officer. He is currently posted in a remote district in North-East India. Jayant is married to Sarita who used to work as a software engineer before her marriage. Sarita is a well-educated and ambitious woman who wants to be known by her name and not only as the wife of IAS officer Jayant. Sarita wants to restart her career and has been searching for a suitable job for some time. She has found a good job in an MNC that pays well, but she will have to move to Bangalore for it. Sarita wants to take up this opportunity but Jayant's mother does not want Sarita to move to Bangalore. Jayant also wants Sarita to stay with him so that they can have kids and start their family. Sarita proposes that Jayant move with him to Bangalore as she will get a salary that is substantially more than Jayant's. Jayant and his mother found this proposal of- fending. Further, Jayant does not want to leave the job that he has dreamed of since his childhood and for which he has toiled hard. The entire issue has become a reason for daily fights between Sarita and Jayant, and has taken a toll on their married life. The issues in personal life of Jayant have creeped into his professional life as well. He is not able to concentrate on his work which has resulted in his poor performance. Just a few days back, Jayant made a blunder and was scolded by his senior for being absent-minded in his work. His behaviour in office has also changed. Now Jayant gets easily irritated and often talks rudely with the staff in the office. This is negatively impacting the motivation level of his subordinates. Jayant is aware of his degrading performance and he thinks that he is failing both in his personal and professional life. You are a mutual friend of Jayant and Sarita. One day you received a call from a distressed Jayant and he asks you for your advice on this issue. 1) Help Jayant identify different options available with him to cope with the crisis? Discuss the merits and demerits of each of these options. 2) As a mutual friend, what advice would you give to Jayant and Sarita in this case so that they can return back to being a happy couple? 3) How can Jayant develop the qualities that are required to handle such crisis situations in life?
20 marks · 250 words · Answered by 1 topper · CSE 2023
Ethics in Private and Public LifeEmotional Intelligence
What does each of the following quotations mean to you? "It takes something more than intelligence to act intelligently." – Fyodor Dostoyevsky.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Dimensions of EthicsEmotional Intelligence
How do the main components of emotional intelligence (EI) contribute to personal development? Can they be cultivated through learning and practice? Discuss.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional Intelligence