Ethical Dilemmas in Government

You are posted as the Sub-Divisional Magistrate (SDM) in a district. As the SDM it is your responsibility to conduct interviews and select a candidate for the post of an ASHA worker in the district. On the day you are conducting the interviews, you are approached by the MLA of the local constituency who asks you to choose a particular lady for this position by overlooking the other candidates. On checking her documents you find that she is eligible in all respects. The MLA implores that she should be given the post on compassionate grounds as her husband was a soldier who was martyred in a war. Some of the options to handle the situation could be as follows: (a) Ignore the MLA and proceed with the process of selection. (b) Speak to your superior and seek his guidance on the matter. (c) Appoint the lady to the post as it is a compassionate appointment. Also suggest other possible options. Evaluate each of these options and suggest the best course of action, giving reasons for it.

20 marks · 250 words · Answered by 7 toppers · CSE 2017–2019

Pressure and LoyaltyCivil Service Values

You are the District Magistrate in a district where a significant number of transgenders reside. While discrimination against the community is well known, commuters increasingly complain of harassment at their hands, especially at traffic junctions where transgenders are mostly involved in begging. This, at times, also leads to traffic management issues. You have received a number of complaints in this regard and have to act quickly to resolve it. However, a group of transgender associations argue that begging is their only source of livelihood. Given the situation, answer the following questions: (a) Describe the ethical issues involved in this case. Discuss the attitude of people towards transgenders in general and reasons for the same. (b) What possible courses of action can be undertaken in such situations? Discuss their merits and demerits.

20 marks · 250 words · Answered by 7 toppers · CSE 2017–2019

Empathy and CompassionEthical Dilemmas in Government

There has been a perceptible rise in the cost of healthcare services provided by private hospitals. In absence of adequate and quality government hospitals, people are forced to opt for private hospitals, especially for life threatening diseases and injuries. You recently visit one of your friends admitted in a famous private hospital. You found out that the hospital is charging a huge amount of money, which seems to be unreasonable. You confront the staff and ask them to explain the rationale behind such high charges. Their response is that the charges are fair for the kind of services they are providing. (a) What are the ethical issues involved in this situation? (b) Given how other professions price their services, discuss the feasibility of capping the amount of fees charged by doctors and private hospitals. (c) How can the provision of quality services and need for profit be reconciled with society's interests in this case?

20 marks · 250 words · Answered by 7 toppers · CSE 2017–2018

Corporate GovernanceEthical Dilemmas in Government

You are the Health Secretary in a state where there is an outbreak of dengue and chikungunya diseases. There have been reports of negligent attitude of some private hospitals in the city. Also, the public hospitals do not have the required infrastructure and staff to meet such increased number of cases in a short span of time. Additionally, the staff is demoralised by the increased working hours and the public outrage. Despite the efforts of the local authorities this issue emerges year after year. 1. What are the immediate steps which should be taken in such a situation? 2. Suggest some long term measures to ensure that such a situation is not repeated.

20 marks · 250 words · Answered by 7 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

There is a difference between what a person has a right to do and what the right thing to do is and often there is a conflict between these two. (a) Illustrate with examples the ethical issues that can arise because of such a conflict. (b) How does this conflict play out if someone wants to protest against injustice?

10 marks · 150 words · Answered by 6 toppers · CSE 2017–2019

Law and MoralityDimensions of Ethics

You are the CEO of a social media company that has a wide user base. The social network offered by your company has emerged as a platform for people to interact with each other and share news, opinions etc. However, at the same time, women are being repeatedly harassed and cyber bullied through this network. Whenever any instance of harassment is brought to notice of the company, your staff members immediately deactivate the account of the culprit. However, since new accounts can be created easily, such incidents continue to happen. Also, the system to verify one's account details has been deemed lax by public authorities and human rights groups. But in order to increase the user base, you have to ensure that it is easy for a new user to sign up. Increase in the user base leads to more advertisements on your network, which is a source of huge annual turnover for the company. At the same time, in wake of increasing instances of harassment, you also need to tighten the process of creating new accounts and deactivate or delete the ones being misused. 20 (a) Highlight the options available to you in this scenario and evaluate each of them. What course of action will you take and why? (b) Is there a need for having reasonable restrictions on social media for it to remain a platform of healthy and fruitful engagement. Analyse from the viewpoint of different stakeholders.

20 marks · 250 words · Answered by 6 toppers · CSE 2017–2019

Corporate GovernanceTechnology and Ethics

You are officer-in-charge of a very important railway junction, which is an artery of trade and commerce. A peasant disturbance has been brewing in your district for the past few weeks. Their discussions with the political and district leadership has borne no fruit and it has come to the stage that now they are protesting by organizing a sit-in on the railway tracks near the station. They have thereby succeeded in blocking movement of all trains. This disruption is causing significant harassment for the passengers waiting at the platform as well. (a) What will be your course of immediate action? (b) How can emotional intelligence act as a tool in handling this issue? (c) What steps will you take so that such incidents are not repeated in the future?

20 marks · 250 words · Answered by 6 toppers · CSE 2017

Crisis Decision MakingEmotional Intelligence

You, a reporter currently working as an intern, accompanied a small group of reporters to a political event organized by the ruling party's state unit. The party was followed by dinner where you were also asked to join. Here, you noticed that alcohol was being served to some members of the ruling party. Consumption of alcohol had been declared illegal in the state a few months ago and the ban is being enforced strictly across the state. The other reporters in your group ignored the issue and asked you to ignore it as well. However, it was clear to you that the law was not being followed. (a) Identify the issues involved in this scenario. (b) What are your duties in such a scenario? (c) What course of action would you follow and why?

20 marks · 250 words · Answered by 6 toppers · CSE 2017

IntegrityCorruption

You are the Managing Director of a multinational company that prides on hiring people from diverse backgrounds. The company also chooses multiple projects under Corporate Social Responsibility that are geared towards social inclusion and empowerment of vulnerable sections of the society. Miss 'X' who works in your office tells you that she has been diagnosed with HIV. It happened due to malpractice by a medical practitioner who re-used a contaminated syringe that led Miss 'X' to contract the disease. The company has strict policies about toleration and you ensure Miss 'X' that she can continue with her job in the company without facing any form of discrimination. A few days after the revelation, Miss 'X' angrily submits her resignation letter. She states that she has faced discrimination at the workplace everyday after the revelation. Her colleagues are hesitant to eat lunch with her, they make sure they do not drink water from the same source and the females in the office comment on her marital status. She is also asked to sit separately during departmental discussions. She intends to sue the company for mental harassment. If she takes the step, the public image of the company will be maligned and its non-discriminatory policies will be questioned. The following are some suggested options for you to deal with the situation as a Managing Director of the company. Evaluate the merits and demerits of each of the options: (a) You accept her resignation and suggest a compensation package so that she refrains from suing the company. (b) You persuade her not to submit her resignation and transfer her to another department. (c) You ask her to continue with her job and take strict action against the colleagues who discriminated against her Also, state (without necessarily restricting to the above options) your course of action, giving proper reasons.

20 marks · 250 words · Answered by 6 toppers · CSE 2017–2019

Corporate GovernanceEmpathy and Compassion

Regulation and procedure of human clinical trials vary from nation to nation. Stem cell research, as an emerging biomedical field, requires approval for human trials and encounters multiple challenges. You are the head of a team of scientists who developed a new Tissue Engineering system, which appears to be a promising means of regenerating heart tissue. Trials of the system have already been conducted on animals and yielded good results. Millions of people suffering from critical heart diseases would benefit immensely if this medication is immediately made available to them. However, you need to conduct human clinical trials before it could be commercialised. It is also known that the stringent regulatory environment in the country will mean that human trials and final approval will take many years before it is made commercially available. On the other hand, regulation of clinical trials in many poor countries is weak and quick approval is possible. Many of your competitors also resort to human trials in these countries, often bribing the officials for getting quick approvals. Given this situation, answer the following questions: (a) Identify the ethical issues which arise during clinical trials. (b) Given the above situation, would you prefer to shift human trials to a third country where regulations are lax? Give reasons in support of your choice. (c) Suggest a framework of standard procedure to minimise ethical conflicts and speed-up the approval process of new medicines.

25 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Ethical Dilemmas in GovernmentEthics in International Relations

You are the chief executive of ABC Ltd., an automotive component manufacturing company. Until recently, all of your production plants were located in City X. However, the cost of production has risen, causing profits to decline. A number of factors have led to an increase in the production costs. First, the union representing the workers in your plant waged a successful strike resulting in increased salary and benefits. A second factor has been imposition of stringent environmental regulations. Shareholders are concerned about the declining fortunes of the company. Many of the competitors have moved their operations to less-developed cities, where the operating costs are less than in City X. ABC Ltd. is a major employer in the city where it is located, and you know that a plant closure will cause economic dislocation in the city. 20 Given the situation, answer the following questions: (a) What are the ethical issues involved in this case? (b) How can the interests of different stakeholders be reconciled in this case?

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2018

Corporate GovernanceEthical Dilemmas in Government

Value of compassion towards the weak extends the limits of operations of a public servant by introducing flexibility but dilutes the principle of objectivity. Discuss. If a conflict arises between the value of compassion and principle of objectivity, how will you deal with it as a public servant?

10 marks · 150 words · Answered by 5 toppers · CSE 2016–2018

Empathy and CompassionImpartiality and Objectivity

Corporate Governance provides a framework that defines the rights, roles and responsibilities of various groups within an organization. (a) Elaborate the need to incorporate the principles of Corporate Governance to enhance the effectiveness of the public sector enterprises. (b) Identify the challenges specific to the public sector when it comes to the application of good practices of corporate governance.

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2018

Corporate GovernanceAccountability and Ethical Governance

You are the manager of a small hotel which maintains high standards of ethics in dealing with its customers. One day a person comes to your hotel and enquires about booking a room at your hotel. However, due to peak season, all rooms were already booked and hence the staff politely informed him about the unavailability. The person, however, was adamant and took this as a personal insult and started misbehaving with the staff present at the counter. Citing his political connection he also threatened the staff of severe consequences. Next day the person lodged a frivolous complaint with the police under the stringent SC/ST act. In his complaint he accused you and your staff of insulting him deliberately on the basis of his caste. He insisted further that he was denied a room at your hotel due to the caste he belongs to. 1. What are the options available to you? 2. Evaluate each of these options and choose the option which you would adopt, giving reasons.

20 marks · 250 words · Answered by 5 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

Big firms often undertake sub-contracting to complete large infrastructure projects in a timely manner. You recently joined one such firm as a manager responsible for awarding these contracts. Looking at the past records, you find that all contracts for the past few years have been awarded to a particular firm, X. Your superior has asked you to award an upcoming contract to the same firm. Although, not binding, company procedure maintains that sub-contracting work should be offered after competitive bids. This is to ensure that the firm most suitable for the project in terms of operations and finance gets the contract. When you discuss this with your superior, he insists that hiring of the firm X has been done as per legal norms of the company and no official rule has been violated. You decide to contact the owner of the firm X. After doing so, you realize that he is the nephew of your superior, who is also a shareholder in the company. (a) State the ethical issues involved in the case. (b) Does this form of transaction between two private parties constitute a conflict of interest? Justify. (c) Evaluate the possible ways of awarding contracts in such a situation with their merits and demerits. Also state which method would be more suitable in each situation.

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Conflict of InterestCorporate Governance

You and your friend are living together in a metropolitan city and preparing for civil service examinations. While you manage to meet your daily targets, you sense that your friend is unable to cope up with the pressure of the exam. Fear of not passing the exam and meeting the expectations of his family is stressing him further. You realise that with time your friend is losing interest in everything and often talks about committing suicide if he is unable to meet his goal. He is also missing out on meals and prefers to stay indoors when asked to venture out. When you sought professional help, the doctor diagnosed your friend with clinical depression. Being aware that your friend needs professional counselling and psychiatric care, you reach out to his parents who reside in a rural area. They rebuff you for suggesting counselling and instead reiterate that nothing is wrong with him. They sternly mention that your bringing up the matter will only make people engage in loose talk. They also ignore you when you politely inform them that it is not wise to ignore one's mental health. Your friend's parents see his state as a sign of failure and decide to call him home where he can continue with his preparation. You are aware of the gravity of the situation if your friend goes back to his house. You also know that there is very little awareness about mental health and that the solution is not to ignore it but to take necessary measures to tackle it. 20 (a) As a concerned friend and an aspiring civil servant who can frame policies for the public in the future and has a moral duty towards them, what are the options available to you in such a situation? (b) Evaluate each of these options and choose the option you would adopt, giving reasons

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Empathy and CompassionCrisis Decision Making

You are the CEO of a film production company, which has not been doing well financially for some time. Your company is now relying on its forthcoming movie, which is about to be released shortly. The movie has a cast of reliable actors and even before its release, trade pundits have predicted that the movie will be a hit. However, you face a conundrum as one of the actors in the movie is a citizen of a neighbouring country with which relations have been disturbed and a war like situation exists. While the political atmosphere was different when the movie was being filmed, now there is a widespread public demand, with a local political party at the forefront, for replacing the actor from the movie or a ban on the release of the movie itself, if the actor is not replaced. While you are aware of the mood of the nation and the public repercussions of releasing the movie in its present form, you also know that it is not feasible to replace him at this stage as he has a substantial role in the movie. There is also a section in the film fraternity that does not want you to compromise in the wake of threat by the local party as it compromises freedom of speech and expression as well as artistic creativity. (a) What are the options available to you? (b) Evaluate each of the options and state their merits and demerits. (c) What course of action would you take and why?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2019

Ethical Dilemmas in GovernmentPressure and Loyalty

The excluded and marginalized section of society are worst hit by globalization. Take the case of Particularly Vulnerable Tribal Groups (PVTGs) like Sentinelese of Andaman & Nicobar islands; their population has reduced drastically and they are facing various other problems as well. In this context answer the following questions: (a) What are the challenges faced by PVTGs due to globalisation? (b) If you are posted as a Development Officer in such an area, what will be your priorities to reduce their vulnerabilities and ensure welfare?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Empathy and CompassionCivil Service Values

You are working in the Ministry of Social Justice and Empowerment and posted in a rural area. There are many government programs being run by your Ministry under which people are given financial help after verification of the required documents. Every day you encounter some cases, in which people from weaker section are not able to avail the benefits due to faulty or insufficient documents. However, there are also some instances of people trying to forge documents, which makes verification important. What will be your approach towards cases wherein those from the weaker section are not able to avail the benefits due to insufficient documents - will you go by the rule book or exercise discretion in selected cases based on your experience. Discuss both options available to you and evaluate them.

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Rules versus CompassionEmpathy and Compassion

You are DM of a very poor district in the hinterland of India. It has come to your notice that manual scavenging is widely prevalent in the district even though the new law prohibits manual scavenging in any form. Upon enquiry, you have found that the number of manual scavengers has been reported to be very low, however, hundreds of dry latrines in the district depict a different picture. You have also noticed two more important trends: first, most of the manual scavengers are Dalits, and second, in many of the cases they themselves go to the houses and request the owners to clean their toilets manually, as it would provide monetary benefits. The entire district administration has been criticized by the media and there is political pressure on you to manipulate the data in a way that it shows less number of manual scavengers in the district. Based on the given information answer the following: 1. Identify the ethical issues associated with manual scavenging. 2. List the options available to you in the given case. Evaluate the merits and demerits of each. 3. Discuss some feasible steps that you can take to control this serious problem.

20 marks · 250 words · Answered by 4 toppers · CSE 2016–2017

Empathy and CompassionCrisis Decision Making

You are a manager in a sales firm. Mr. A and Mr. B are two juniors working under you. Mr. A is a hardworking person who completes his work before time and hardly takes a leave. His work is meticulous and you have never received any complaint about his work. However, in your personal meetings with Mr. A, you realized that he kept to himself and spoke only when required. You received similar feedbacks from his colleagues as well. Mr. B is not as hard working and completes his work at the very last moment. You also come to know that using his rapport with his colleagues he gets his work done by them. In your meetings with him, he comes across as a confident person but lacking in sincerity. Both are expecting promotion this year, but you can promote only one of them as you have only one vacant position. In this context, answer the following questions: (a) Discuss the merits and demerits of choosing one amongst the two for promotion. (b) Based on your evaluation, whom will you choose for the job? (c) What steps will you take to keep all the employees motivated who did not get promotion on expected lines?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Civil Service ValuesWork Culture

One has a moral responsibility to disobey unjust laws. In light of this statement, examine the relevance of civil disobedience in a modern democratic society. Discuss the duties and responsibilities of a law enforcing officer in such situations.

10 marks · 150 words · Answered by 4 toppers · CSE 2016–2018

Law and MoralityEthical Dilemmas in Government

Mr. A is an honest senior bureaucrat who retired some time back. He has worked across many positions and wields immense influence in the corridors of power. His wife was working in a consulting firm. She has now quit her job and started her own consulting firm that will bid for government contracts also. Mr. A himself intends to contribute his experience and insider knowledge about the government operations to prepare for the bid. When prodded about any conflict of interest, Mrs. A argued that she always wanted to own her own consulting firm and bid for government projects so that she could improve the quality of government operations through her services. But earlier she could not since her husband was a bureaucrat in the same city and various government rules prevented her from doing so. As he has now retired she can take up this job. (a) What are the ethical issues involved in this case? (b) What are steps that can be taken by Mr. A to resolve these ethical issues? (c) What is the best option for Mr. A? Support your answer with appropriate reasons.

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Conflict of InterestIntegrity

Competition, it is argued, spurs the best of performance, however, can it also instigate cheating and unethical behaviour? Discuss with adequate examples.

10 marks · 150 words · Answered by 4 toppers · CSE 2016–2019

Dimensions of EthicsEthical Dilemmas in Government