What is ‘emotional intelligence’ and how can it be developed in people? How does it help an individual in taking ethical decisions?

Components of EI :

1. Self-Awareness - ability to identify one's emotions.
2. Self-Regulation - ability to control one's emotions.
3. Motivation - to identify and manage emotions of others.
4. Empathy/Compassion - for others and thus managing their emotions.
5. Social Interactions - via emotional intelligence and forming an united society.

Help in taking ethical decisions :

I Understanding the issue

1. Helps in maintaining clear head.
2. Helps in keeping emotions in check.
3. Leads to holistic understanding of the emotions and issues.

II Formulation of solution

1. Helps in weighing out emotions and moral consequences.
2. EI helps in choosing between utilitarian (or) deontological approach.

III Implementation of decision

1. Helps in managing stakeholders emotions.
2. Gives mental courage to implement the decision.