Anshu PriyaAIR 16 · CSE 2021 · 129 wordsTheir whole copy
Opening · a definition
Emotional Intelligence is the act of using ones Emotions in reasoning and to reason with ones own Emotions.
Body · points
Role for public servant in Adversity
Self awareness Eg- understanding ones own Emotions Eg - doctors during covid had feeling of distress, work stress and Emotional fatigue.
Self Management Dealing with ones Emotions Eg - IPS officer during a violent protest does not let his emotions ruin his intellect
Social Awareness
understanding the Emotions of public Eg - patients loosing to corona ↓ Feeling of anger and distress in Family
- Social management
Close · a summary
dealing with Emotions of public Eg - Managing the protest of Doctor against delay of NEET PG
However, Emotional Intelligence needs the development of correct value system, dedication and objectivity to guide the right Behavious