GS4 · 10 marks · 150 words
Emotions, earlier considered as an irrational factor in decision-making, are now recognised as a critical factor of judgement. In this regard, answer the following questions: (a) How can Emotional Intelligence help in coping with the intense pressure and occupational stress faced by police officers and armed forces in discharge of their duties? (b) What are the some of the concerns in incorporating and assessment of emotional intelligence skills in public service?
Answered by 1 topper · CSE 2017
Syllabus: Emotional intelligence-concepts, and their utilities and application in administration and governance.
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