Abhinav SiwachAIR 12 · CSE 2022 · 180 wordsTheir whole copy
Opening · a definition
Emotional Intelligence as per Daniel Goleman refers to the ability to understand one's emotion and self, manage oneself, being able to understand the others and displaying one's emotion so as to achieve social management. It manages stress but transforms it to eustress :-
Body · points
Social Awareness] [Social Management]
It manages stress but transforms it to eustress :-
It ensures that [reasons] for stress are found out and appropriate behaviour is manifested. (eg) - lack of emotional intelligence in Madhya Pradesh IPS led to firing on protesting farmers as appropriate behaviour could not come.
It ensures that stress is channelised into [energy] which brings transformative change. (eg) - lack of breastfeeding places caused stress in IAS [Rukmini Riar] which made her open such centre in Sri Ganganagar (Rajasthan).
Emotional Intelligence leads to management of stress to reach a [consensus], collaborative approach for any issue. (eg) - Emotional intelligence of Delhi Commissioner [S.N. Shrivastava] led him handle the disturbance during farm protests (2021).
It enables [trust] faith and motivates the staff to work like a team.
It develops [empathy] towards others.
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Emotional Intelligence is responsible for [80%] success of any individual.