GS4 · 10 marks · 150 words

An efficient service delivery is the key to winning the public trusts in government. What are the challenges being faced in efficient delivery of public services? Suggest some measures to improve the delivery of public services.

Answered by 1 topper · CSE 2015

Syllabus: Probity in Governance: Concept of public service; Philosophical basis of governance and probity; Information sharing and transparency in government, Right to Information, Codes of Ethics, Codes of Conduct, Citizen’s Charters, Work culture, Quality of service delivery, Utilization of public funds, challenges of corruption.

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From the one answer · about 70 words.

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The toppers’ answers

More on Quality of Service Delivery

What the citizen actually receives, and the ethics of a service that exists on paper.

All GS4 questions on Quality of Service Delivery