Waseem Ahmad BhatAIR 7 · CSE 2022 · 163 wordsTheir whole copy
Opening · a constitutional or legal provision
India, as a welfare state (DPSPs), has public service delivery as its core function
Body · points
India, as a welfare state (DPSPs), has public service delivery as its core function e.g: NFSA, MGNREGA etc
→ Effective service delivery: Demands people centric approach
① This leads to participative governance e.g: Social audits, RTI etc
② Accountability leads to efficient service delivery e.g: MKSS campaign led to RTI
③ causes lesser corruption (reduces secrecy - 2nd ARC) e.g: Jan Soochna portal - Rajasthan
What this needs is coordination with other departments & CSOs as well as
technology use as
→ Coordination as an ingredient of PSD
⊙ Fosters efficient use of resources. e.g: Aspirational districts programme.
⊙ Ensures last mile delivery of programs e.g: MDM with Akshay patra
⊙ Fosters rural development e.g: NGOs in SHG-Bank linkage
→ Technology as an ingredient of PSD
⊙ Fosters transparency e.g: mygov.in platform
⊙ Leads to grievance redressal & feedback e.g: PRAGATI
⊙ Leads to reduced corruption (e.g: PFMS for DBT)
This ensures bottom-up, demand driven service delivery which leads to Sarvodaya & antodaya
Close · a vision
⊙ Leads to reduced corruption (e.g: PFMS for DBT) This ensures bottom-up, demand driven service delivery which leads to Sarvodaya & antodaya