A topper · CSE 2024 · GS4 · 58 pages

Surbhi Pathak: GS4 answer copy

19 answers by Surbhi Pathak, as written in the test. Each question opens a page with how other toppers answered it.

The questions

  1. Q9You are an Airworthiness Officer posted with the Directorate General of Civil Aviation, tasked to conduct the safety audit of a major airline of the country. During the recent audit, you find that some of the airplanes belonging to the airline do not fully meet a few of the International Civil Aviation Organization (ICAO) safety standards. The issues are minor, mainly pertaining to some incomplete aircraft maintenance logs and safety rules related to training of the crew. The airline belongs to a very influential business conglomerate with close ties to all major national political parties and has a long history of ethical business practises. The point person appointed by the airline to communicate with you has assured that everything will be in order in a couple of months. Your senior in the department has also indicated that it is best not to mention such minor issues in the report, particularly given the image of the business group involved and the trust it enjoys. He also reiterates the assurance given by the airline to address these issues at the earliest in a time-bound manner. However, you are aware that airline safety norms are paramount and every other consideration is secondary to the safety of the crew and passengers. As a public servant appointed to uphold public trust, answer the following: (a) Bring out the dilemmas that you face, elaborating on the competing values in the given situation. (b) What are the options available to you? Discuss the merits and demerits of each. Which of these will you choose and why?20 marks

The answers

Question 1(a) · 10 marks · 172 words written

Explain the meaning of self-efficacy, along with its key determinants. Also, discuss the significance of high self-efficacy for a civil servant.

Opening · a definition

Self efficacy refers to a person's belief in his/her ability to deal effectively with a challenging situation.

Eg: A person with high self-efficacy can perform well during an exam keeping her anxiety/stress in check.

key determinants of self-efficacy

Body · points

(1) Motivation with an internal drive to succeed eg Michael Phelps winning 8 olympic golds (2) positive attitude is essential to persevere in tough situations (3) Persistence - to keep on trying despite failures

eg Thomas Edison creating bulb after 999 failure

(4) Socialization - Impact of a positive peer group / democratic parenting

Significance of high self efficacy for a civil servant

(1) Handling Pressure f eg during riots or mob violence

(2) Ability to steer through crisis

eg - COVID-19 pandemic

(3) Innovative solutions eg Armstrong Pame building a road in Manipur by raising money online

(4) Grievance Redreusal by evaluating need of people for better disbursal of services

(5) Building trust for social capital

Close · a source

A higher self-efficacy should be taught as per soft skill training (ARC 2) to improve public welfare.