Question 1 · 10 marks · 194 words written
Opening
Intellectual integrity is crucial in this 'Post-truth' world of public administration.
Body · points
Role of Intellectual integrity in administrative decision
A) During recruitment
- It helps us maintain distance from favouritism, nepotism, personal biases ↳ UPSC - CSE exam
- Attract good talent into an organisation ↳ ISRO - known for intellectual integrity
B) During data based administration
- Elucidate the accuracy of data collected
- can help prioritize the demands & aspirations of citizens
C) During Conflict of interest & Ethical dilemma
- It helps resolve such conflicts by rationalising public interest over private interest
- Resolve crisis of conscience at times of emergency.
ii) Role of citizen charter in good governance
- It makes clear the responsibilities of the public officials & rights of the citizenry
- It increase responsiveness & time boundedness
- It enhance the quality of service delivery by committing to greater mission & vision
- It provides platform for grievance redressal against the complaints of citizen
- It leads to 'Good governance' catering to the aspiration of the people
Close · a summary
[Eg] RBI citizen charter Indian railways citizen charter.
Thus citizen charter & intellectual integrity are both catalysts for better public service