Question 1(a) · 10 marks · 226 words written
Highlighting the attributes of leadership, analyse why it is important for a civil servant.
Opening · a definition
Leadership can be defined as the quality in an individual to take the organisation towards success. Leadership influences the followers to take action in such a way to achieve individual as well as organisational goal.
Attributes of leadership:-
Body · points
- Individualised motivation - leader attends to the problem of different individuals and motivate them on a personal level.
- Good communication - direct, clear, simple communication skills to define work & give feedback.
- Openness - towards change and dynamic environment. Also open towards feedback of others.
- Efficiency & leading by doing - He must be skilled and play from forefront.
- Decisiveness - firm & resolute in taking & implementing decisions.
Bernard says that a leader must have vitality, endurance, decisiveness, responsible & intellectual. He must have a coherent short-term & long-term vision. eg - MS Dhoni, Sreedharan, Kurien, Gandhi etc.
Importance for civil servants :-
- Civil servants are at cutting edge-level providing last-mile delivery of goods & services. Interface with people & handling of day to day grievances require leadership.
- Growing challenges - terrorism, crime rate, rape, murder, cyber crime, human right abuse.
- Change in technology - use of ICT in e-governance.
- Chief crisis managers - so need to be calm while handling disaster.
Close
NOLAN committee, UK in 1969 gave leadership as 1 of most important quality of civil services.