Question 1(a) · 10 marks · 122 words written
Opening
Principles of citizen centric governance as mentioned by 2nd Administrative reforms commission include
Body · points
(i) Increased public participation in decision making (ii) Effective grievance redressal mechanism with ease of access to public (e.g. e governance) (iii) Authorities should be held accountable by public eg social audit, Right to Information. Thus exercise of power should be done with proximity to people in decentralisation and grassroot implementation.
If this is not the case then (i) Authority will lose credibility (ii) People will lose faith in system (iii) Rise of protests.
This good governance involves that authority should be ready for open accountability directly by people. Methods to improve public access is → e-governance: G2P model of two way governance → citizens charter → grievance redressal
Close · no separate close
None written.