Work Culture

Enumerate the mechanisms that promote accountability of public officials in discharging their functions and responsibilities in India. Also discuss why ensuring accountability for performance is not a simple task in government service.

10 marks · 150 words · Answered by 19 toppers · CSE 2017–2020

Accountability and Ethical GovernanceProbity in Governance

Differentiate between administration and leadership. Highlighting the traits which characterize an effective leader, discuss the importance of leadership in ensuring effective public service delivery in a bureaucratic setup.

10 marks · 150 words · Answered by 18 toppers · CSE 2017–2019

Civil Service ValuesQuality of Service Delivery

The recent decision by the government to ban use of red beacons is only a symbolic gesture and a lot more needs to be done to end the VIP culture in India. Critically discuss.

10 marks · 150 words · Answered by 10 toppers · CSE 2017–2019

Civil Service ValuesWork Culture

What are the factors which draw people to public service? Suggest measures to keep public servants motivated.

10 marks · 150 words · Answered by 10 toppers · CSE 2017–2019

Dedication to Public ServiceCivil Service Values

Social attitude towards corruption has become more forgiving with time leading to a view of illegal gains and misappropriation of public assets as a "rightful" individual prerogative. Analyse in the context of India.

10 marks · 150 words · Answered by 9 toppers · CSE 2017–2019

AttitudeCorruption

While discussing the ethical issues that journalists face on a regular basis, examine the causes of increased sensationalism in news media in recent times.

10 marks · 150 words · Answered by 9 toppers · CSE 2016–2019

Corporate GovernanceDimensions of Ethics

Examine how role models influence ethical behaviour. What actions can leaders take to integrate ethical conduct in their organisations?

10 marks · 150 words · Answered by 8 toppers · CSE 2017–2019

Human ValuesWork Culture

In order to improve the bureaucratic work culture and productivity, there is a need to downsize government and privatize some of the services. Critically discuss with examples.

10 marks · 150 words · Answered by 8 toppers · CSE 2018–2019

Work CultureCivil Service Values

You are the Health Secretary in a state where there is an outbreak of dengue and chikungunya diseases. There have been reports of negligent attitude of some private hospitals in the city. Also, the public hospitals do not have the required infrastructure and staff to meet such increased number of cases in a short span of time. Additionally, the staff is demoralised by the increased working hours and the public outrage. Despite the efforts of the local authorities this issue emerges year after year. 1. What are the immediate steps which should be taken in such a situation? 2. Suggest some long term measures to ensure that such a situation is not repeated.

20 marks · 250 words · Answered by 7 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

You are the Managing Director of a multinational company that prides on hiring people from diverse backgrounds. The company also chooses multiple projects under Corporate Social Responsibility that are geared towards social inclusion and empowerment of vulnerable sections of the society. Miss 'X' who works in your office tells you that she has been diagnosed with HIV. It happened due to malpractice by a medical practitioner who re-used a contaminated syringe that led Miss 'X' to contract the disease. The company has strict policies about toleration and you ensure Miss 'X' that she can continue with her job in the company without facing any form of discrimination. A few days after the revelation, Miss 'X' angrily submits her resignation letter. She states that she has faced discrimination at the workplace everyday after the revelation. Her colleagues are hesitant to eat lunch with her, they make sure they do not drink water from the same source and the females in the office comment on her marital status. She is also asked to sit separately during departmental discussions. She intends to sue the company for mental harassment. If she takes the step, the public image of the company will be maligned and its non-discriminatory policies will be questioned. The following are some suggested options for you to deal with the situation as a Managing Director of the company. Evaluate the merits and demerits of each of the options: (a) You accept her resignation and suggest a compensation package so that she refrains from suing the company. (b) You persuade her not to submit her resignation and transfer her to another department. (c) You ask her to continue with her job and take strict action against the colleagues who discriminated against her Also, state (without necessarily restricting to the above options) your course of action, giving proper reasons.

20 marks · 250 words · Answered by 6 toppers · CSE 2017–2019

Corporate GovernanceEmpathy and Compassion

What are the various components of an organization's work culture? What are key issues that need to be addressed in any organisation to create a more developmental and performance oriented culture?

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2018

Work CultureQuality of Service Delivery

Which administrator had a lasting impact on your decision to join the civil services and why? Should administrators have increased media presence so that the common man can know more about their efforts and achievements? Justify your stand.

10 marks · 150 words · Answered by 5 toppers · CSE 2016–2018

Civil Service ValuesDedication to Public Service

Corporate Governance provides a framework that defines the rights, roles and responsibilities of various groups within an organization. (a) Elaborate the need to incorporate the principles of Corporate Governance to enhance the effectiveness of the public sector enterprises. (b) Identify the challenges specific to the public sector when it comes to the application of good practices of corporate governance.

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2018

Corporate GovernanceAccountability and Ethical Governance

Mr. A is a senior most member of a highly reputed company with considerable customer interface. In recent months, the business of the company has been going down. On detailed analysis, it was found that some of the functionaries of the company have impulsive nature, which has many a times led to altercations with the customers and even among themselves. This has adversely affected the work culture and sullied the image of the company in the market. He seeks your advice, as you are his friend as well as a person who understands management. 20 (a) What are the factors that you would consider in making your advice? (b) What steps will you suggest to deal with the situation that the company faces?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Corporate GovernanceWork Culture

You are a manager in a sales firm. Mr. A and Mr. B are two juniors working under you. Mr. A is a hardworking person who completes his work before time and hardly takes a leave. His work is meticulous and you have never received any complaint about his work. However, in your personal meetings with Mr. A, you realized that he kept to himself and spoke only when required. You received similar feedbacks from his colleagues as well. Mr. B is not as hard working and completes his work at the very last moment. You also come to know that using his rapport with his colleagues he gets his work done by them. In your meetings with him, he comes across as a confident person but lacking in sincerity. Both are expecting promotion this year, but you can promote only one of them as you have only one vacant position. In this context, answer the following questions: (a) Discuss the merits and demerits of choosing one amongst the two for promotion. (b) Based on your evaluation, whom will you choose for the job? (c) What steps will you take to keep all the employees motivated who did not get promotion on expected lines?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Civil Service ValuesWork Culture

The bureaucracy technically has been an efficient form of organisation but is seen to have exceeded its administrative powers due to its tendency towards self aggrandisement, permanence in employment, and nearness to the political executive. Discuss.

10 marks · 150 words · Answered by 4 toppers · CSE 2018–2019

Civil Service ValuesWork Culture

Competition, it is argued, spurs the best of performance, however, can it also instigate cheating and unethical behaviour? Discuss with adequate examples.

10 marks · 150 words · Answered by 4 toppers · CSE 2016–2019

Dimensions of EthicsEthical Dilemmas in Government

You are a teacher in the Science department of a reputed college. Your HoD (Head of Department) has been a good mentor to you and has guided your career progress. You get to know from one of your students that the HoD gives private tuitions at his residence, which is disliked by many others in the department. There are also rumours that he might be giving extra marks to the students taking his tuitions. When enquired, his reply is that he is not alone and a few other teachers are giving private tuitions as well. He assures you that it is beneficial for the students as some of them need extra attention. He advises you not to make a fuss about it and indirectly reminds you about the assessment rating, which is due this week. You are aware that a good rating will definitely get you the due promotion. The HoD is due to retire in 4 months. (a) What are the dilemmas that you face in this situation? (b) Highlight the course of action that you would adopt and give reasons for the same.

20 marks · 250 words · Answered by 3 toppers · CSE 2018–2019

Conflict of InterestEthical Dilemmas in Government

How can emotional intelligence contribute to the work culture of an organization?

10 marks · 150 words · Answered by 2 toppers · CSE 2018

Emotional IntelligenceWork Culture

You are the manager of a company X, in which you have worked since last 15 years. It is known for its unique values and the work culture which is very healthy and encouraging. You and your team work synergistically with each other and also enjoy harmony with personal and organizational values, a bond which has evolved over years. Recently, you got to know that your company has been acquired by another company Y and you along with your team would now be employees of company Y. After interacting with the top management of company Y, you realize that the core values followed by company Y are completely different and opposite to that of the value system of company X. For example, the core value of company X is 'customer satisfaction' but that of company Y is 'profit maximization'. (a) What conflicts do you think you will face in this situation? (b) Examine the merits and demerits of the options available to you, and which option would you choose and why.

20 marks · 250 words · Answered by 2 toppers · CSE 2018–2023

Corporate GovernanceWork Culture

You are newly selected for an International cricket match against Pakistan. Just before the match captain of the team calls you aside and tells you to use sticking gum to alter the condition of the ball during the match. You know that this is a clear case of ball tampering which is illegal in international cricket. Subsequently, you come to know that several senior players are also involved in this. Also, this match is very important for the team for two reasons i.e. 1. To maintain 1st ODI ranking in ICC & 2. It is with Pakistan wherein sentiments of the country are grossly involved. Given this situation, answer the following questions 1. What are the ethical issues involved with Ball-tampering? 2. What are the options available to you? Discuss the merits and demerits of each. Also, what would be your response to the situation?

20 marks · 300 words · Answered by 1 topper · CSE 2018

Ethical Dilemmas in GovernmentIntegrity