Ethical Dilemmas in Government

While some ethical approaches consider an action to be ethical based on results, other focus on means. Taking the example of Indian bureaucracy compare and examine how these approaches have played out for the benefit of citizens.

10 marks · 150 words · Answered by 6 toppers · CSE 2018–2019

Ethical TheoriesEthical Dilemmas in Government

You have been recently appointed as the head of tourism department of a state in India that has many places of great historical importance. In the past few years, the state has witnessed a decrease in tourist inflow. Upon enquiry, you come to know that this decrease is largely attributed to the influence of touts and harassment of tourists, including unwanted advances and grossly overcharging them for various services. You also did a quick search about your state on leading travel advisory websites and found that it has earned a dubious reputation for being particularly unsafe for women tourists. Given the situation, answer the following: (a) Do you think that such a state of affairs can be attributed to insensitivity prevailing in the society? How can the community be made more sensitive towards tourists? (b) Suggest some measures to make a quick turnaround in terms of reputation, employment generation and rebuild the reputation of the state as a safe haven for tourists.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2021

Civil Service ValuesCrisis Decision Making

What are the ethical principles that should form the basis of the system permitting organ donation and allocation? Also discuss the importance of regulation for the success of any organ transplant program.

10 marks · 150 words · Answered by 6 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentDimensions of Ethics

You, the chairperson of a State Public Service Commission (SPSC), come to know that there were instances of rampant cheating in a competitive exam conducted recently by the SPSC. Your daughter, who also appeared in this exam and is confident of clearing it corroborates the same. However, she denies engaging in any such activity herself. Whatever decision the Commission takes is bound to affect the career of a large number of candidates who appeared in the exam, including your own daughter. (a) Identify the different stakeholders and their interests in the case above. (b) Enumerate the options you have to handle the current situation. What will be your choice and why? (c) Suggest measures that you would take to make sure that a similar situation does not arise in future.

20 marks · 250 words · Answered by 6 toppers · CSE 2018–2019

Conflict of InterestEthical Dilemmas in Government

You are posted as Superintendent of Police (SP) in a district, which has a bustling market in the district headquarters with a high footfall. The area has traditionally been occupied by street vendors and hawkers. They form an intrinsic part of the market system in the area and derive their livelihood from it. Recently, you got reports that the policemen posted in the area harass the hawkers and also extort 'hafta' - a weekly bribe - from them despite complying with the laws. It has been brought to your notice that while those who comply with this arrangement are allowed to carry on with their daily operations, those who do not are being evicted from the market area. In the process of eviction, they are even physically assaulted and their saleable items are often confiscated and destroyed. As a result, some street vendors have been staging protests against the local administration in the market and have blocked the normal market passage. They have also threatened to intensify their protest over a period of time. The local police, however, has been in denial of any such wrong doings and argue that they are merely removing illegal encroachments, which were causing traffic jam in the area. In this situation, answer the following: (a) Mention the stakeholders and ethical issues involved in the case. (b) As the Superintendent of Police, what course of action would you adopt for diffusing the tensions in the area? Also, suggest some policy recommendations, which will help resolve the issues in the long-term.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2021

CorruptionEthical Dilemmas in Government

Impersonal management, a characteristic feature of a Weberian bureaucracy, develops over time into indifference, especially with regard to weaker sections of the society. Critically discuss.

10 marks · 150 words · Answered by 6 toppers · CSE 2019–2023

Civil Service ValuesImpartiality and Objectivity

Recently you were posted as a District Magistrate of a predominantly agricultural district, which has been one of the best performers in agriculture since the last decade. In one of your field visits, you find that the large landowners, who are a socially, politically and economically powerful group, employ domestic helps and agriculture labour who are informally tied to them and have been working there since generations. In return, these workers are provided basic amenities like food and shelter apart from some money. However, you do sense a violation of basic human rights in this situation. In light of the above case, answer the following questions: (a) Identify the stakeholders, their interests and ethical issues involved in the case. (b) How does denial of choice amount to violation of human rights? (c) What course of action would you take? Give reasons.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2023

Empathy and CompassionEthical Dilemmas in Government

You are the Managing Director of a multinational company that prides on hiring people from diverse backgrounds. The company also chooses multiple projects under Corporate Social Responsibility that are geared towards social inclusion and empowerment of vulnerable sections of the society. Miss 'X' who works in your office tells you that she has been diagnosed with HIV. It happened due to malpractice by a medical practitioner who re-used a contaminated syringe that led Miss 'X' to contract the disease. The company has strict policies about toleration and you ensure Miss 'X' that she can continue with her job in the company without facing any form of discrimination. A few days after the revelation, Miss 'X' angrily submits her resignation letter. She states that she has faced discrimination at the workplace everyday after the revelation. Her colleagues are hesitant to eat lunch with her, they make sure they do not drink water from the same source and the females in the office comment on her marital status. She is also asked to sit separately during departmental discussions. She intends to sue the company for mental harassment. If she takes the step, the public image of the company will be maligned and its non-discriminatory policies will be questioned. The following are some suggested options for you to deal with the situation as a Managing Director of the company. Evaluate the merits and demerits of each of the options: (a) You accept her resignation and suggest a compensation package so that she refrains from suing the company. (b) You persuade her not to submit her resignation and transfer her to another department. (c) You ask her to continue with her job and take strict action against the colleagues who discriminated against her Also, state (without necessarily restricting to the above options) your course of action, giving proper reasons.

20 marks · 250 words · Answered by 6 toppers · CSE 2017–2019

Corporate GovernanceEmpathy and Compassion

You are working as a senior doctor in the oncology department of a super specialty hospital located in Delhi. While accessing the quotations from reputed pharmaceutical companies to hospitals, you unearth a nexus between pharma firms and the hospital administration. You get to know that they are hand-in glove with each other and trying to fleece cancer patients by selling drugs at exorbitant prices, even though low cost alternative drugs are available in the market. Being the head of Alliance of Doctors for Ethical Healthcare, who is working against the arbitrary price regime of life saving drugs, you get a chance to represent your case before the Health Minister of your state. However, certain other doctors of the Alliance have asked you to present a distorted reality in front of the Minister since they are obtaining pecuniary benefits from such a scheme of nexus, which would cease if the nexus gets exposed. 20 (a) Identify the main stakeholders and ethical issues involved. (b) Analyse the possible solutions for addressing the issues. (c) What would be your final course of action and why?

20 marks · 250 words · Answered by 6 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentConflict of Interest

Many coal mines in a district subject the workers to inhuman working conditions with little safety measures in place. As such, there have been several accidents and many workers have died in the past. In recognition of a recent accident where fifteen workers were trapped and died, the National Green Tribunal has ordered for closure of all such mines. Some of them have shut down, but many still continue to operate by getting an exception from the government, sometimes using the unholy nexus of politicians-miners-bureaucrats. In absence of alternative employment, the locals have no other choice but to work in mines. The mine owners are in-fact inciting the workers to protest to simultaneously put a pressure on the state to completely overturn the ban. As a District Magistrate of this district, you have been asked by the State government to prepare a report on this issue and give recommendations to resolve it. In this regard, answer the following questions: (a) Identify the interests of State and analyse whether there may be a conflict amongst them? (b) Given that economic growth is often achieved with a large human cost, identify the principles and strategies which could be used in the given case to achieve desirable outcomes.

20 marks · 250 words · Answered by 6 toppers · CSE 2019–2023

Ethical Dilemmas in GovernmentCrisis Decision Making

Regulation and procedure of human clinical trials vary from nation to nation. Stem cell research, as an emerging biomedical field, requires approval for human trials and encounters multiple challenges. You are the head of a team of scientists who developed a new Tissue Engineering system, which appears to be a promising means of regenerating heart tissue. Trials of the system have already been conducted on animals and yielded good results. Millions of people suffering from critical heart diseases would benefit immensely if this medication is immediately made available to them. However, you need to conduct human clinical trials before it could be commercialised. It is also known that the stringent regulatory environment in the country will mean that human trials and final approval will take many years before it is made commercially available. On the other hand, regulation of clinical trials in many poor countries is weak and quick approval is possible. Many of your competitors also resort to human trials in these countries, often bribing the officials for getting quick approvals. Given this situation, answer the following questions: (a) Identify the ethical issues which arise during clinical trials. (b) Given the above situation, would you prefer to shift human trials to a third country where regulations are lax? Give reasons in support of your choice. (c) Suggest a framework of standard procedure to minimise ethical conflicts and speed-up the approval process of new medicines.

25 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Ethical Dilemmas in GovernmentEthics in International Relations

You are waiting in your car for your turn at a toll tax booth. You suddenly witness some men heckling and manhandling the toll booth operator and vandalising the property at the toll booth. They are accompanying a local politician who was passing through. Disgruntled with the fact that they were asked to pay the toll, they began to argue that the toll is too high and the public is being exploited by charging an unreasonable toll fee. At the same time they are also warning others against paying the toll fee. However, the other people around you are keeping with themselves, without anyone coming forward to intervene. While you also felt that the toll was quite high, you believe that this is not the right thing to do. (a) Bring out the ethical issues in the case above. (b) What accounts for such an overt display of hooliganism in our country. (c) What is the course of action that you would take? Justify with appropriate reasons.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentCivil Service Values

You are a young athlete representing India at an international-level competition. During the competition, you witness a few senior athletes injecting something using a syringe, in private. When you approach them, they explain that it is a performance enhancing drug, which is very common in such competitions and you should take the same as well. You are in fear and decide to approach the coach to discuss the event you witnessed. However, you get to know that the athletes are taking the drug at the advice of the coach himself. (a) What would you do in this scenario? Discuss the options available to you and chart your course of action. (b) Why do you think use of unfair means to enhance performance is common in competitive sporting event? How can this practice be minimized?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

IntegrityEthical Dilemmas in Government

A renowned and critically acclaimed producer-director has come up with a new movie based on retelling of the freedom movement. The trailer of this project depicts prominent freedom fighters and various aspects of their personalities. It is a project that involves substantial sums of money and has taken collaborative efforts of 3 years. However, certain political and social activists have objected to what they perceived as negative portrayal of some freedom fighters. As such, they have opposed the release of this movie and issued threats with serious consequences. This has come in the context of increase in the number of instances involving many groups issuing threats against one or the other movie. In such a context you have been designated as the head of a special committee with the broad responsibility of reviewing the film certification process in general as well as the checking the historical accuracy of the events depicted in this particular movie. (a) Who are the key stakeholders you would involve as part of the consultation process? (b) What are the principles that you would consider while giving your recommendations to the government? Also, provide an outline of a solution that you deem appropriate in the prevailing context.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentCivil Service Values

While stampedes and mishaps due to overcrowding have led to loss of lives on multiple occasions, it remains an issue discussed only when there is a tragedy. Recently you were assigned the responsibility of conducting a mela around a revered religious place, which attracts millions of devotees. Every year the numbers have been increasing and this year due to certain celestial alignments the crowd is expected to be unprecedented. In the previous year the officer in charge was criticised and transferred over allegations of hurting religious sensitivities by restricting access to the religious place. You have three months to prepare for the mela. (a) Identify the key areas you would focus on? (b) What are the challenges that you foresee? (c) How do you propose to overcome them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

You are the manager of a small hotel which maintains high standards of ethics in dealing with its customers. One day a person comes to your hotel and enquires about booking a room at your hotel. However, due to peak season, all rooms were already booked and hence the staff politely informed him about the unavailability. The person, however, was adamant and took this as a personal insult and started misbehaving with the staff present at the counter. Citing his political connection he also threatened the staff of severe consequences. Next day the person lodged a frivolous complaint with the police under the stringent SC/ST act. In his complaint he accused you and your staff of insulting him deliberately on the basis of his caste. He insisted further that he was denied a room at your hotel due to the caste he belongs to. 1. What are the options available to you? 2. Evaluate each of these options and choose the option which you would adopt, giving reasons.

20 marks · 250 words · Answered by 5 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

A hilly state witnessed torrential rains leading to loss of life and property. Apart from the local inhabitants there were tourists stranded in large numbers. With the supply chains broken and increased demand, it was observed that local shopkeepers started selling essential goods at very high prices. With a very restricted possibility of being evacuated in the coming few days, the stranded people feel helpless. A crumbled governance infrastructure in remote areas has multiplied the extent of their agony. Given this situation, answer the following questions. 20 (a) Identify the various stakeholders in the case and give a reasoned account of their interests. Given the administrative, market and ethical perspective of viewing the situation, do you think there is a conflict in the priorities of these stakeholders? (b) Suggest ways to harmonize competing interests in order to resolve the issues, provide relief and prevent escalation of conflict.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

Big firms often undertake sub-contracting to complete large infrastructure projects in a timely manner. You recently joined one such firm as a manager responsible for awarding these contracts. Looking at the past records, you find that all contracts for the past few years have been awarded to a particular firm, X. Your superior has asked you to award an upcoming contract to the same firm. Although, not binding, company procedure maintains that sub-contracting work should be offered after competitive bids. This is to ensure that the firm most suitable for the project in terms of operations and finance gets the contract. When you discuss this with your superior, he insists that hiring of the firm X has been done as per legal norms of the company and no official rule has been violated. You decide to contact the owner of the firm X. After doing so, you realize that he is the nephew of your superior, who is also a shareholder in the company. (a) State the ethical issues involved in the case. (b) Does this form of transaction between two private parties constitute a conflict of interest? Justify. (c) Evaluate the possible ways of awarding contracts in such a situation with their merits and demerits. Also state which method would be more suitable in each situation.

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Conflict of InterestCorporate Governance

There are large number of leather industries in a major industrial town of India. They provide employment to large number of people and are also a prominent source of revenue for the state. Lately it has been observed that despite following the present emission control rules, the collective ecological footprint of these industries remains quite high affecting the surrounding areas in an adverse manner. The new technologies available for emission control are quite costly and thus acts as a disincentive for the owners of the industries for adopting them. In light of this information, the government is contemplating the following options: (a) Shutting down the industries in the region (b) Relocating the industries to a new region (c) Making the emission control rules stricter (d) Providing incentives to the industry owners for adoption of new technology. Analyse the above options in terms of their merits and demerits. What course of action would you choose and why?

20 marks · 250 words · Answered by 5 toppers · CSE 2019–2023

Environmental EthicsEthical Dilemmas in Government

There have been reports of repeat instances of mob lynching in different states of India. It has been pointed out that these presumably faceless mobs gather impromptu on the basis of unverified information on issues that affect the collective conscience of the society such as child trafficking, sexual harassment, cow slaughter etc. Most of the people don't even regret their action of violating the law and even get away with committing such a heinous crime. (a) What are the socio-psychological factors that motivate people to join the mob and kill fellow human beings? (b) Identify the implications of increasing crime of lynching on society. (c) Examine the role of social media in recent instances of mob lynching. As a law enforcement officer, how will you prevent such incidents from happening in your district?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Social Influence and PersuasionAttitude

You are posted as a District Magistrate of a primarily rural district. Excess agricultural production has led to a continuous fall in market prices of crops in the last three years. With elections approaching soon, the opposition has decided to make this a political issue and has mobilised farmers to protest against falling prices. The protests turned violent at some point and police had to fire in self-defence, killing two people. Violence has increased since then and you yourself were attacked when you tried to pacify the protestors. The protestors have also blocked the main roads as well as railways to prevent movement of goods and people. Given the situation, answer the following questions: (a) Identify the key concerns that need to be addressed on a priority basis. (b) What steps will you take to address them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

You and your friend are living together in a metropolitan city and preparing for civil service examinations. While you manage to meet your daily targets, you sense that your friend is unable to cope up with the pressure of the exam. Fear of not passing the exam and meeting the expectations of his family is stressing him further. You realise that with time your friend is losing interest in everything and often talks about committing suicide if he is unable to meet his goal. He is also missing out on meals and prefers to stay indoors when asked to venture out. When you sought professional help, the doctor diagnosed your friend with clinical depression. Being aware that your friend needs professional counselling and psychiatric care, you reach out to his parents who reside in a rural area. They rebuff you for suggesting counselling and instead reiterate that nothing is wrong with him. They sternly mention that your bringing up the matter will only make people engage in loose talk. They also ignore you when you politely inform them that it is not wise to ignore one's mental health. Your friend's parents see his state as a sign of failure and decide to call him home where he can continue with his preparation. You are aware of the gravity of the situation if your friend goes back to his house. You also know that there is very little awareness about mental health and that the solution is not to ignore it but to take necessary measures to tackle it. 20 (a) As a concerned friend and an aspiring civil servant who can frame policies for the public in the future and has a moral duty towards them, what are the options available to you in such a situation? (b) Evaluate each of these options and choose the option you would adopt, giving reasons

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Empathy and CompassionCrisis Decision Making

You are the Commissioner of a city municipal corporation. Recognizing the state of some of the old buildings, you have categorised these under the list of dilapidated buildings. You have also issued an advisory to residents regarding the status and hazards of living in such buildings and asked them to vacate the premises. However, even after such a notification, residents continue to occupy such buildings and refuse to vacate. These are mostly poor people who have no other alternative available and would be rendered homeless if they vacate the premises. While you are trying to figure a way out for these people, your worst fears come true when one of the four-storeyed buildings on the list collapsed after heavy rains. Following the incident, public outrage led to accusations against the corporation for not getting the building vacated. (a) What challenges do you face as the Commissioner in this situation? Highlight the steps you will take to address these. (b) What measures will you take to prevent reoccurrence of such unfortunate incidents?

20 marks · 250 words · Answered by 4 toppers · CSE 2019–2024

Empathy and CompassionRules versus Compassion

You are the CEO of a film production company, which has not been doing well financially for some time. Your company is now relying on its forthcoming movie, which is about to be released shortly. The movie has a cast of reliable actors and even before its release, trade pundits have predicted that the movie will be a hit. However, you face a conundrum as one of the actors in the movie is a citizen of a neighbouring country with which relations have been disturbed and a war like situation exists. While the political atmosphere was different when the movie was being filmed, now there is a widespread public demand, with a local political party at the forefront, for replacing the actor from the movie or a ban on the release of the movie itself, if the actor is not replaced. While you are aware of the mood of the nation and the public repercussions of releasing the movie in its present form, you also know that it is not feasible to replace him at this stage as he has a substantial role in the movie. There is also a section in the film fraternity that does not want you to compromise in the wake of threat by the local party as it compromises freedom of speech and expression as well as artistic creativity. (a) What are the options available to you? (b) Evaluate each of the options and state their merits and demerits. (c) What course of action would you take and why?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2019

Ethical Dilemmas in GovernmentPressure and Loyalty