Empathy and Compassion

There is an entrenched perception in our country that the police is biased against the minority community. Why does such a perception exist? Suggest steps to bridge the police community gap.

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Impartiality and ObjectivityCivil Service Values

The excluded and marginalized section of society are worst hit by globalization. Take the case of Particularly Vulnerable Tribal Groups (PVTGs) like Sentinelese of Andaman & Nicobar islands; their population has reduced drastically and they are facing various other problems as well. In this context answer the following questions: (a) What are the challenges faced by PVTGs due to globalisation? (b) If you are posted as a Development Officer in such an area, what will be your priorities to reduce their vulnerabilities and ensure welfare?

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Empathy and CompassionCivil Service Values

You are working in the Ministry of Social Justice and Empowerment and posted in a rural area. There are many government programs being run by your Ministry under which people are given financial help after verification of the required documents. Every day you encounter some cases, in which people from weaker section are not able to avail the benefits due to faulty or insufficient documents. However, there are also some instances of people trying to forge documents, which makes verification important. What will be your approach towards cases wherein those from the weaker section are not able to avail the benefits due to insufficient documents - will you go by the rule book or exercise discretion in selected cases based on your experience. Discuss both options available to you and evaluate them.

20 marks · 250 words · Answered by 4 toppers · CSE 2017–2018

Rules versus CompassionEmpathy and Compassion

You are DM of a very poor district in the hinterland of India. It has come to your notice that manual scavenging is widely prevalent in the district even though the new law prohibits manual scavenging in any form. Upon enquiry, you have found that the number of manual scavengers has been reported to be very low, however, hundreds of dry latrines in the district depict a different picture. You have also noticed two more important trends: first, most of the manual scavengers are Dalits, and second, in many of the cases they themselves go to the houses and request the owners to clean their toilets manually, as it would provide monetary benefits. The entire district administration has been criticized by the media and there is political pressure on you to manipulate the data in a way that it shows less number of manual scavengers in the district. Based on the given information answer the following: 1. Identify the ethical issues associated with manual scavenging. 2. List the options available to you in the given case. Evaluate the merits and demerits of each. 3. Discuss some feasible steps that you can take to control this serious problem.

20 marks · 250 words · Answered by 4 toppers · CSE 2016–2017

Empathy and CompassionCrisis Decision Making

Given below are two quotations of moral thinkers/philosophers. For each of these, bring out what it means to you in the present context. 10 (a) "The greatness of a nation and its moral progress can be judged by the way its animals are treated."

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Environmental EthicsHuman Values

Ethical qualities of a civil servant come handy in times of a crisis. Elucidate using the example of a natural disaster.

10 marks · 150 words · Answered by 4 toppers · CSE 2017–2018

Crisis Decision MakingAptitude for Civil Service

In a district, in which you are posted as a District Magistrate, a teacher molests a child in a government run school. As the news of this crime spreads, the parents, relatives and locals gather at the school. The culprit teacher has meanwhile fled. The police arrests the Principal of the school and assure the crowd that the culprit would be arrested soon. The crowd, however, has gone berserk and begins to damage the school building. It wants immediate arrest of the culprit and is not ready to budge until he is arrested. (a) Is it correct to take the Principal into custody when he has personally not committed the crime? Support your answer with appropriate reasons. (b) What options do you have in dealing with the crowd? Enumerate the merits and demerits of each and also suggest the best possible option. (c) In the capacity of District Magistrate what would be your long term plan to prevent molestations and rapes in the schools?

20 marks · 250 words · Answered by 4 toppers · CSE 2016–2018

Crisis Decision MakingEthical Dilemmas in Government

You are the officer in charge of development planning of a state whose capital is the technology hub of the country. However, the capital city is overcrowded and marred by traffic congestion. A group of top MNCs have approached you and showed their interest in expanding their operations in the capital provided that the highway connecting the SEZ to airport is widened. This has been cited as an important business requirement. The expansion of MNC operations is expected to create numerous jobs and would bring in huge revenues to the State. At the same time, the road connectivity in rest of the state, especially the rural areas, is abysmal and is in need of urgent attention. Media has been highlighting the incidents of deaths due to delay in hospitalization and other such issues which can be directly attributed to poor condition of roads. As the officer in charge of the development planning you find that the road widening project will entail huge cost and would severely curtail the rural road development programme currently being undertaken by the state. 20 (a) What challenges do you face as the officer in charge, in this situation? (b) State your priorities and discuss how you plan to achieve them in the context of given challenges.

20 marks · 250 words · Answered by 3 toppers · CSE 2017

Ethical Dilemmas in GovernmentRules versus Compassion

'Love and compassion are necessities, not luxuries. Without them, humanity cannot survive.' (Dalai Lama)

10 marks · 150 words · Answered by 2 toppers · CSE 2017

Human ValuesEmpathy and Compassion

Access to quality basic services plays a critical role in enhancing individual capabilities to participate fully in the growth of the nation. Discuss the statement in the context of vulnerable sections of India. (b) Analyse the challenges with regard to quality service delivery in India.

10 marks · 150 words · Answered by 2 toppers · CSE 2017

Quality of Service DeliveryEmpathy and Compassion

You are an undergraduate student in a leading Law University. You go with your college friend Surender to his village to attend his sister's marriage. Surender's parents are farmers and are financially very poor. They have somehow managed to send him to the university by selling their land. After interaction with the family relatives attending the marriage, you find out that the bride is not of marriagable age, which makes it a case of child marriage. The family wants early marriage of the daughter to avoid huge demands of dowry in the future. You are well aware that child marriage is illegal in India. So, you discuss the issue with your friend who says that he is helpless and can't do anything. Your friend feels that his family is already doing too much for him and he cannot argue and change his parents' decision. In this situation, what are the possible actions you can take? Evaluate the merits and demerits of each of them.

20 marks · 250 words · Answered by 2 toppers · CSE 2017–2018

Ethical Dilemmas in GovernmentRules versus Compassion

You are a young IAS officer posted as SDM of a flood prone sub-division. There is an old dam in your area which protects about 2 dozen villages from floods. Though the dam is weak, it is expected to hold up as repair works are being carried upon by the villagers. One day you receive a call that the villagers in the area had abandoned repairs and were running away from the work site because the dam was about to collapse as the force of water was building up. You quickly reach the site and see the fear and panic induced villagers. Systematised evacuation will take 2 days and if the dam collapses now, there will be great loss of life and property. You noticed several geo-bags (synthetic bags which are used to protect hydraulic structures and river banks from severe erosion) lying at a construction site near the dam which could hold the dam for some time. You realized that all you needed now was manpower to place these bags on the dam in such a way as to prevent water from entering the village. But the people are fear stricken and are preparing to flee. 20 Based on above information, answer the following questions: (a) Elaborate on the qualities of a civil servant that are essential in such circumstances. (b) What options do you have to handle this situation? Evaluate each of them with their merits and demerits.

20 marks · 250 words · Answered by 1 topper · CSE 2017

Crisis Decision MakingEmpathy and Compassion

In one of the government primary school in a rural block of a district, the newly appointed headmistress observed an unusual practice. The school had been preparing and serving mid-day meals separately to students belonging to different communities. Although the meals were cooked using a common gas connection, separate utensils, cooking areas, and serving arrangements had been in place for more than two decades. Students from the two communities had their food cooked and served by different cooks and ate in separate classrooms, despite attending classes together. After taking charge, the headmistress decided to discontinue this practice. She directed that food be prepared and served together for all students, using a common kitchen and utensils. However, the decision triggered backlash. A considerable number of parents across communities vehemently opposed the move and stopped sending their children to school. Consequently, attendance fell by almost 60 percent. This also raised concerns regarding the possible discontinuation of the mid-day meal scheme, withdrawal of teaching staff, and even closure of the school due to falling enrolment. The issue has attracted attention from various political and social groups attempting to further polarise the situation and serve their vested interests. Marpi Apang, the District Education Officer (DEO), has been tasked by the Deputy Commissioner's office to amicably resolve the matter at the earliest. She has also been directed to submit a detailed report along with the Action Taken Report within a fortnight. a) Identify the ethical issues involved in this case. b) What course of action should Marpi adopt and why? c) What should be the responsibilities of different social segments and agencies to create positive social ambiance for accepting such changes?

20 marks · 250 words · Answered by 1 topper · CSE 2017

Empathy and CompassionCivil Service Values

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation among students and teachers is also low. While certain basic infrastructure is already in place, the major hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security risks involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. (b) As a DEO, what are the steps that would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

20 marks · 250 words · Answered by 1 topper · CSE 2017

Social Influence and PersuasionAttitude

You are the District Magistrate in a district where a significant number of transgenders reside. While discrimination against the community is well known, commuters increasingly complain of harassment at their hands, especially at traffic junctions where transgenders are mostly involved in begging. This, at times, also leads to traffic management issues. You have received a number of complaints in this regard and have to act quickly to resolve it. However, a group of transgender associations argue that begging is their only source of livelihood. Given the situation, answer the following questions: (a) Describe the ethical issues involved in this case. Discuss the attitude of people towards transgenders and reasons for the same. (b) What possible courses of action can be undertaken in such situations? Discuss their merits and demerits.

20 marks · 250 words · Answered by 1 topper · CSE 2017

Empathy and CompassionCivil Service Values

You are the Managing Director of a multinational company that prides on hiring people from diverse backgrounds. The company also chooses multiple projects under Corporate Social Responsibility that are geared towards social inclusion and empowerment of vulnerable sections of the society. Miss 'X' who works in your office tells you that she has been diagnosed with HIV. It happened due to malpractice by a medical practitioner who re-used a contaminated syringe that led Miss 'X' to contract the disease. The company has strict policies about toleration and you ensure Miss 'X' that she can continue with her job in the company without facing any form of discrimination. A few days after the revelation, Miss 'X' angrily submits her resignation letter. She states that she has faced discrimination at the workplace everyday after the revelation. Her colleagues are hesitant to eat lunch with her, they make sure they do not drink water from the same source and the females in the office comment on her marital status. She is also asked to sit separately during departmental discussions. She intends to sue the company for mental harassment. If she takes the step, the public image of the company will be maligned and its non-discriminatory policies will be questioned. The following are some suggested options for you to deal with the situation as a Managing Director of the company. Evaluate the merits and demerits of each of the options: 20 (a) You accept her resignation and suggest a compensation package so that she refrains from suing the company. (b) You persuade her not to submit her resignation and transfer her to another department. (c) You ask her to continue with her job and take strict action against the colleagues who discriminated against her Also, state (without necessarily restricting to the above options) your course of action, giving proper reasons.

20 marks · 250 words · Answered by 1 topper · CSE 2017

Corporate GovernanceEthical Dilemmas in Government

Swami Vivekanand brought religion to the centre-stage and gave a new meaning to it while stressing the need for harmony among faiths. In this context, discuss the relevance of his teachings in contemporary society. 10 5. (b) Access to quality basic services plays a critical role in enhancing individual capabilities to participate fully in the growth of the nation. (a) Discuss the statement in the context of vulnerable sections of India. (b) Analyse the challenges with regard to quality service delivery in India.

10 marks · 150 words · Answered by 1 topper · CSE 2017

Indian ThinkersQuality of Service Delivery

A 'Good Samaritan' legal protection is vital to encourage people to offer assistance without the fear of any criminal or civil liability. Discuss the statement in the context of India's unacceptably high rate of road accident fatalities due to the inability of victims to get timely medical treatment.

10 marks · 150 words · Answered by 1 topper · CSE 2017

Ethical Dilemmas in GovernmentLaw and Morality

"Starvation must not be used as a weapon of war." Yet, parties involved in conflicts often resort to the blockade of essential supplies to conflict zones, deepening the humanitarian crisis. Powerful nations, despite their capacity to intervene, tend to prioritise strategic interests over humanitarian concerns. What ethical considerations should guide powerful nations in preventing such actions and ensuring unimpeded humanitarian access?

10 marks · 150 words · Answered by 1 topper · CSE 2017

Ethics in International RelationsEmpathy and Compassion