GS4 · 10 marks · 150 words

/ What do you understand by ethics management? Can public officials manage ethics in the work place in a manner similar to managing budgets, policies and people? Do you think adopting codes of ethics and conduct is sufficient enough for managing ethics in the workplace or something more is needed? Discuss.

Answered by 3 toppers · CSE 2022–2025

Syllabus: Probity in Governance: Concept of public service; Philosophical basis of governance and probity; Information sharing and transparency in government, Right to Information, Codes of Ethics, Codes of Conduct, Citizen’s Charters, Work culture, Quality of service delivery, Utilization of public funds, challenges of corruption.

How toppers approached it

From 2 of the 3 answers · about 280 words · 50% drew a diagram.

Opening

  • A definition1 of 2
  • No separate opening1 of 2

Body

  • Points and prose1 of 2
  • Points1 of 2

Close

  • No separate close1 of 2
  • A summary1 of 2

The toppers’ answers

Nisar Dishant AmrutlalAIR 19 · CSE 2025 · 284 wordsTheir whole copy

Opening · a definition

B) Ethical Management is ensuring that application of ethics in a society or institution by individuals/ entities are properly done. Can public officials manage ethics like budget, policies?

Yes, → 1) Organisational behaviour and employees have to be kept in check

Body · points and prose

rganisational growth

  • No
    • Poor work culture and societal/ organisational decay

Can public officials manage ethics like budget, policies?

Yes, → 1) Organisational behaviour and employees have to be kept in check → Instances of sexual harassment at workplace.

  1. Transparency and accountability can be ensured → Attendance, file noting via ethical behaviour.

  2. Can be imbibed into every day culture of office → Tata, Google.

Code of Conduct and code of ethics

Sufficient → 1) Objective code which guides the way employees must behave. 2) CoC can be enforced and if violated can be punished → Dress code, secrecy 3) COE have potential of mapping organisation's values and serves as a guide. 4) Conduct leads to actions while ethics displays values.

diagram

  • Pyramid showing components:
    • Top section: Values
    • Middle section: Principles
    • Bottom section: Action
    • Brackets show Code of ethics covers Values and Principles, Code of Conduct covers Action
    • Label: Fig 1: Components

While DARPG and 2nd ARC has led to code of conduct 1967 and code of ethics 1997 they can be complemented by formal and informal mechanisms (team building, seminars, audits, value training) to strengthen the ethical management in workplace.

Quality means having the best of services prepared with due diligence and has little shortcomings. They are the best available

diagram Components

    1. Available for all (Inclusive)
    1. Fulfills desired mandate
    1. Grievance redressal is available
    1. Respect needs and demands
    1. Better outcomes and Living standard

Ways and means →

A) Efficiency →

  1. Decentralized approach for faster decision making → Gati Shakti
  2. Use of egovernance and ICT tools → PRAGATI Portal

B) Economy

    1. Proper cost-benefit analysis
    1. Competitive auctions and allocation of tender
    1. Auditing → social audits, formal audits
    1. Outcome-output budgeting

C) Effectiveness

    1. Grievance redressal and last mile delivery
    1. Bringing civilsociety to map the on ground effectiveness
    1. Using Surveys

Close · a summary

Thus service delivery which has quality leads to ease of living, ethical governance and good governance.

More on Codes of Ethics and Conduct

Codes of ethics and codes of conduct, what each is for, and whether a written code changes behaviour.

All GS4 questions on Codes of Ethics and Conduct