Social Influence and Persuasion

What actions should Rashmi take to gain the support of the company and local administration? (c) How can companies adopt social responsibility in their functioning? (d) Analyze the reasons for the reactions from the villagers and how should Rashmi handle the villagers.

Answered by 1 topper · CSE 2023

Corporate GovernanceSocial Influence and Persuasion

Role models are commanded to act more responsibly than ordinary people as:

Answered by 1 topper · CSE 2021

Human ValuesSocial Influence and Persuasion

Recently, the Motor Vehicles Act was amended to hike the fines for violations of various traffic rules. While the intention of the amendments was to deter people from violating the law and strictly follow traffic rules in the interest of road safety, these measures are being opposed as it is felt that the fines are too excessive and beyond the reach of common man. (a) In light of this, critically analyse the ethical aspects of the recent amendments. (b) Are legislative measures alone sufficient in bringing about behavioural change?

20 marks · 250 words · Answered by 1 topper · CSE 2020

Ethical Dilemmas in GovernmentLaw and Morality

You are serving as the Public Health Officer in a district that is lagging behind in achieving the Open Defecation Free (ODF) status. Even after ensuring adequate access to water and sanitation services, their usage has not spread and the practice of open defecation continues in the district. Despite serious extension efforts by the government, safe hygienic practices have not been adopted by the people. As a result, various instances of bacteriological contamination and water-borne diseases have surfaced recently. In such a scenario: (a) Examine the reasons behind low usage and adoption rates of built toilets in India? (b) Highlighting the principles to be kept in mind while preparing an effective Information, Education and Communication (IEC) strategy, design an action plan to address the problem.

20 marks · 250 words · Answered by 1 topper · CSE 2019

Social Influence and PersuasionCivil Service Values

(6) Raise social awareness against manual scavenging through use of media, NGOs etc.

Answered by 1 topper · CSE 2021

Empathy and CompassionSocial Influence and Persuasion

Highlighting the three components of attitude, explain what should be the attitude of a civil servant while dealing with the issues related to integrity and probity in public life. b) "Beware of false knowledge, it is more dangerous than ignorance". Discuss in context of social media.

10 marks · 150 words · Answered by 1 topper · CSE 2023

AttitudeSocial Influence and Persuasion

The role of Media is very important in shaping people's thought and action. In this regard consider the following: i. Media should stand for peace and not for war. ii. Media shouldn't take side in the name of nationalism. Discuss how media ethics can help in explaining the above questions.

10 marks · 150 words · Answered by 1 topper · CSE 2016

Dimensions of EthicsSocial Influence and Persuasion

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation amongst students and teachers is also low. While the basic infrastructure is already in place, the main hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security issues involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. (b) As a DEO, what are the steps you would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

Answered by 1 topper · CSE 2020

Crisis Decision MakingSocial Influence and Persuasion

Can you think of some effective persuasion techniques that could influence others by using their values, priorities and contextual demands? Elaborate with examples.

15 marks · 250 words · Answered by 1 topper · CSE 2013

Social Influence and PersuasionAttitude

Highlight the options available to you in this scenario and evaluate each of them. What course of action will you take and why? (b) Is there a need for having reasonable restrictions on social media for it to remain a platform of healthy and fruitful engagement. Analyse from the viewpoint of different stakeholders.

Answered by 1 topper · CSE 2017

Corporate GovernanceTechnology and Ethics

Public policy is being increasingly informed by insights from the behavioural sciences. One such behavioural approach is the Nudge theory. It is mainly concerned with the design of choices, which influences the decisions we make. Nudge theory proposes that the designing of choices should be based on how people actually think and decide, rather than how leaders and authorities traditionally believe people think and decide. In this context, answer the following questions: (a) Giving examples, illustrate the difference between enforced change and 'Nudge' techniques?

Answered by 1 topper · CSE 2020

Social Influence and PersuasionAttitude

According to you, what are the main reasons behind prejudice against certain sections of a society? Discuss with examples.

10 marks · 150 words · Answered by 1 topper · CSE 2022

AttitudeSocial Influence and Persuasion

Many states like Bihar, Gujarat have banned alcohol. It is a good step on paper but daily events of death due to poisonous alcohol in such states questions such policy.

Answered by 1 topper · CSE 2021

Ethical Dilemmas in GovernmentLaw and Morality

A group of educated young men is caught trying to leave the country to fight for a terrorist organization overseas. It was found that they were radicalized online through social media by the handlers of that terrorist organization. These boys have not committed any act of terror till now and have no criminal background. 20 (a) What could be the reasons for radicalization of educated youth? (b) As a senior intelligence official, what approach would you follow to deal with such cases? Give arguments in support of your stand. (c) Suggest a feasible strategy to prevent further radicalization of youth in the country.

20 marks · 250 words · Answered by 1 topper · CSE 2017

Social Influence and PersuasionAttitude

Lack of cleanliness in urban areas despite schemes such as the Swachh Bharat Abhiyan point to difficulties faced in bringing about attitudinal and behavioural changes. Discuss. (b) Socially and economically marginalized women are used to make a profit, often at the cost of their own health and reproductive autonomy, in the name of commercial surrogacy. Discuss the ethical issues associated with commercial surrogacy in India. Should commercial surrogacy be completely banned? (b) What are the various sources through which humans can judge the correctness of their actions? In the context of public life discuss how these sources are important in offering a clear and practical guidance. (b) Competition, it is argued, spurs the best of performance, however, can it also instigate cheating and unethical behaviour? Discuss with adequate examples. (b) "A people that values its privileges above its principles soon loses both." What does this quotation mean to you? Explain with an example.

10 marks · 150 words · Answered by 1 topper · CSE 2017

AttitudeSocial Influence and Persuasion

When it comes to attitudinal change towards sustainable development, behavioural nudges are the way forward. Illustrate with examples.

10 marks · 150 words · Answered by 1 topper

Social Influence and PersuasionAttitude

Rekha, one of the few female graduates in her village, got elected as the new Sarpanch of her village Bhavanipuram. The village of Bhavanipuram is located in a remote part of a backward district and is plagued by female infanticide, child marriage, and high maternal mortality. After her election, she decided to tackle these issues in every possible way and is determined to address the village's deep-rooted socio-cultural issues. However, she faces stiff resistance from the village elders, who hold significant influence in the village. They view her initiatives, such as banning child marriages, as a threat to their traditional way of life, normalised over generations. As Rekha pushes forward with her reforms, she also faces social ostracization. The community shunned her and her family, making it difficult for them to participate in social and cultural activities. Moreover, some of her family members, influenced by societal norms, did not support her initiatives, creating a challenging environment at home. Religious leaders in the village are also opposing her initiatives, viewing them as contrary to religious doctrines, complicating the situation even more. The situation is compounded by low literacy rates and high levels of poverty, especially among women. This lack of education perpetuates ignorance and superstition, making it difficult for Rekha to communicate the importance of her reforms. Many villagers prioritise immediate economic survival over long-term social reforms and view her initiatives as secondary to the pressing need for food, shelter, and employment. a) Discuss the ethical issues involved in the case. b) What are the options available with Rekha to cope up with the situation? c) What course of action would Rekha adopt to diffuse the above situation? d) Mention few of the government steps and laws made to prevent female infanticide, child marriage, and high maternal mortality in remote areas of the country.

20 marks · 250 words · Answered by 1 topper · CSE 2024

Ethical Dilemmas in GovernmentEmpathy and Compassion

You have been appointed by the Election Commission as a booth level officer to oversee the conduct of elections in a remote and under-developed area. For the preparations of elections, you have been instructed to ensure maximum voter turnout. For this, you conduct a series of meetings with the people in villages encouraging them to vote in large numbers. However, they confront you with the fact that despite so many previous elections, the promises made by representatives remain unfulfilled. And even the basic necessities of livelihood are not available. As such, they are not forthcoming even to listen to you, let alone giving assurances to participate in voting. Based on this information, answer the following questions: a. Identify the stakeholders in the situation along with their interests. b. How will you convince the people and ensure maximum voter turnout?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Social Influence and PersuasionEthical Dilemmas in Government

Mr X is travelling by road with his family to attend a marriage ceremony. His grandfather, who is the head of the family is also travelling with him. On the way to their destination, all of them stop at a road side restaurant for lunch. This is a well-known restaurant owned by one of the friends of Mr X. The place is known for its tasty and hygienic food. However, the grandfather notices a picture on the wall of the restaurant and enquires about the religion of the restaurant owner. Mr X's friend belongs to a religion different from the grandfather's religion. The grandfather has a negative attitude towards the religion of Mr X's friend and he insists that he will not eat in that restaurant. He demands that the entire family should leave the restaurant immediately as they are travelling for a happy occasion and eating at this particular restaurant will pollute them. Mr X tries to calm down his grandfather and explain to him that religion has nothing to do with purity or pollution. He also reasons that several travel magazines have rated the restaurant highly, especially for its superior hygiene standards. Also, he points out that there is no restaurant in the way for the next 100 Km and it will be difficult for all to make do without food for that long. However, his arguments fall on deaf ears, and which is more his grandfather admonishes him for bringing the family to the restaurant despite being aware about the religion of the owner. Mr X's friend feels insulted and discriminated against due to his religion. Mr X's father is upset but refuses to say anything out of respect for the grandfather. Entire family is embarrassed by the attitude of the grandfather and they are getting ready to leave the restaurant. Mr X is confused regarding how he should act in this situation. a) What are the various ethical issues in the above case study? b) Imagine yourself in the place of Mr X. Evaluate the different courses of actions available with you. What is the most suitable course of action?

20 marks · 250 words · Answered by 1 topper · CSE 2022

AttitudeEmpathy and Compassion

Lack of organ donation results in half a million deaths annually, in India due to unavailability of organs. How social persuasion and attitudinal changes can help reduce such deaths.

10 marks · 150 words · Answered by 1 topper · CSE 2018

Social Influence and PersuasionAttitude

Alok works in a multinational company in USA. He was visiting his family in India on a vacation. While reading the newspaper at home in India, Alok noticed a particular news item. As per the news article, a family of seven, travelling in an SUV, had died in a road mishap. The vehicle lost control and rammed into a roadside boulder. The police report said that none of the passengers had their seat belts on. It was also highlighted that the fatal injuries could have been avoided by the use of seat belts. A few days later, Alok and his family members who lived in Delhi, decided to travel to the hills of Himachal Pradesh, by road. While driving across Delhi, all the family members had their seat belts on. Alok mentally felt satisfied about the good sense of road safety in his family members. However, as their vehicle crossed the borders of Delhi, all the family members removed their seat belts almost immediately. Alok found this a little unusual. When he enquired about the same, his father told him that wearing a seat belt was necessary in Delhi and non-compliance attracted penal action. However, Alok exhorted all his family members to put on their seat belts for their own safety. He also told his family members that in USA people wore seat belts not to escape legal action, but to ensure their own safety as they understood the importance of seatbelts in reducing and mitigating the impacts of accidents. At this, his family members made fun of him and also chided him for having become an "angrez". After some time, their vehicle passed a deep gorge. There they all witnessed a road accident, where a passenger vehicle had lost control and fell into the gorge. Alok immediately remembered the news report he read a few days back. Concerned about the safety of his family members, he again requested them to put on their seat belts. This time, all the family members got irritated and belittled Alok for being so scared. Alok could see that his family members had a very negative attitude with regard to wearing safety belts. Despite the effective role of seat belts in saving human lives, their usage by people in India remains abysmally low. As per a WHO report, wearing a seat belt can reduce the risk of being killed or injured in an accident by 25% and 75% respectively. A study conducted by Maruti Suzuki revealed that approximately 75% of passenger vehicle users in India do not wear seat belts leading to an average 15 deaths every day. a) Why is there a negative attitude in people with regard to wearing seat belts? b) What measures can be taken to bring positive changes with regard to this attitude?

20 marks · 250 words · Answered by 1 topper · CSE 2024

AttitudeSocial Influence and Persuasion

What do you understand by conformity, compliance and obedience? Discuss their relevance in the context of civil services in India.

10 marks · 150 words · Answered by 1 topper · CSE 2022

Social Influence and PersuasionCivil Service Values

Megha is a first-year sociology student at a reputed college in the from Tadchiroli, a tribal village in a western Indian state. Megha's fam was seven years old and had not visited their village since. Though M childhood there, she never deeply understood the customs and tradi gha expresses her wish to visit Tadchiroli. Her father agrees and asks uncle, who still lives in the village with his family. Megha informs Rata a semester break. Upon arrival, she receives a warm welcome from R invites her to attend a local festival. During the event, Megha notices Curious, she asks Ratan's wife Rinki is not at the festival. R period, and as per tradition, menstruating girls must stay separately i the purpose. Locally known as 'kurma ghars', they are generally locate near a river or pond. She further adds that these girls are not allowed t ipate in any social or religious activities. Megha is taken aback. She as practice. Ratna nods and says it has been the custom for generation huts and miss classes during their periods. Ratna admits that many never questioned the practice. The explanation unsettles Megha. She ural biological function leads to such exclusion. Before returning to th educated family members seem to accept and follow these customs. The experience leaves a deep impact on her. She starts reading mo their impact on women's health, dignity, and education. As a sociolo such traditions are linked to patriarchy and social stigma. She begins her level to improve the current situation, without alienating the comi tions. a. Suggest a course of action Megha can take to sensitize her village co respectful or confrontational. b. What ethical principles and methods should guide her actions while c. How is menstruation related to human rights?

20 marks · 250 words · Answered by 1 topper · CSE 2025

Ethics in Private and Public LifeSocial Influence and Persuasion

Alok works in a multinational company in USA. He was visiting his family in India on a vacation. While reading the newspaper at home in India, Alok noticed a particular news article. As per the news article, a family of seven, travelling in an SUV, had died in a road mishap. The vehicle lost control and rammed into a roadside boulder. The police report said that none of the passengers had their seat belts on. It was also highlighted that the fatal injuries could have been avoided by the use of seat belts. A few days later, Alok and his family members who lived in Delhi, decided to travel to the hills of Himachal Pradesh, by road. While driving across Delhi, all the family members had their seat belts on. Alok mentally felt satisfied about the good sense of road safety in his family members. However, as their vehicle crossed the borders of Delhi, all the family members removed their seat belts almost immediately. Alok found this a little unusual. When he enquired about the same, his father told him that wearing a seat belt was necessary in Delhi and non-compliance attracted penal action. However, Alok exhorted all his family members that in USA people wore seat belts not to escape legal action, but to ensure their own safety as they understood the importance of seatbelts in reducing and mitigating the impacts of accidents. At this, his family members made fun of him and also chided him for having become an "angrez". After some time, their vehicle passed by a deep gorge. There they all witnessed a road accident, where a passenger vehicle had lost control and fell into the gorge. Alok immediately remembered the news report he read a few days back. Concerned about the safety of his family members, he again requested them to put on their seat belts. This time, all the family members got irritated and belittled Alok for being so scared. Alok could see that his family members had a very negative attitude with regard to wearing safety belts. Despite the effective role of seat belts in saving human lives, their usage by people in India remains abysmally low. As per a WHO report, wearing a seat belt can reduce the risk of being killed or injured in an accident by 25% and 75% respectively. A study conducted by Maruti Suzuki revealed that approximately 75% of passenger vehicle users in India do not wear seat belts leading to an average 15 deaths every day. a) Why is there a negative attitude in people with regard to wearing seat belts? b) What measures can be taken to bring positive changes with regard to this attitude?

20 marks · 250 words · Answered by 1 topper · CSE 2023

AttitudeSocial Influence and Persuasion

You are posted as the Superintendent of Police (SP) in a district of Manipur that has been severely affected by ongoing ethnic violence between 2 tribal communities. Over the past several months, dozens of people have been killed, hundreds injured, and thousands displaced. Several incidents of mob lynchings, arson, sexual violence, and looting have taken place. Both communities accuse each other of betrayal and violence. The state police and paramilitary forces are deployed, but trust has broken down. Even civil servants and police officers are being viewed with suspicion, based on their ethnic identity. You are ethnically neutral and not from the state, but your district team is diverse and includes officers from both communities. The situation is tense. The Internet is shut down. There is media pressure, social media outrage and conflicting narratives. One night, a violent mob from one community surrounds a refugee camp where families from the other community are sheltered. They are demanding that some "culprits" be handed over to them, claiming those people were involved in a previous attack. You receive real-time information that if the mob is not dispersed peacefully, it could lead to a massacre, but if force is used, it could trigger a larger retaliation across districts. You have limited police presence and only one central force unit available on standby. Adding to the pressure, The Chief Minister's office has informally told you to "avoid escalation" at all costs. A senior local MLA, from the same community as the mob, is allegedly protecting instigators. A journalist from a national media house has arrived at the camp and is recording live videos, which could go viral. (a) In the context of the case study, discuss the role of declining social capital in disturbing community harmony. (b) What immediate actions would you take to prevent violence without violating law or escalating tensions? (c) Which principles of constitutional morality should guide your action in this situation? How would you ensure their application under intense public, media and political pressure?

20 marks · 250 words · Answered by 1 topper · CSE 2025

Crisis Decision MakingCivil Service Values

Recently, the government has enacted certain legislations, which have led to largescale protests from various farmer and trade union bodies in the country. This protest has witnessed various events such as blocking of public roads, destruction of public property and even mass wasting of crops by some farmers. On one hand, the farmers and traders have accused the government of crony capitalism and on the other hand, the government has pointed out that the protests have been orchestrated by those whose vested interests have been hit by the legislations. Various experts are divided on the issue and there is no one concrete view emerging on it. The negotiations that have taken place, have also not yielded any results so far. (a) Identify the different stakeholders and their interests in the case above. (b) Discuss the ethical concerns with such protests and how they should be tackled in your opinion.

20 marks · 250 words · Answered by 1 topper · CSE 2022

Ethical Dilemmas in GovernmentSocial Influence and Persuasion

Natural and man-made disasters require a multi-pronged strategy of response & rehabilitation. Given the gravity of the situation in the present railway accident, my role as commanding officer of NDRF, would be to ensure speedy rescue & relief to the victims. This shall be followed by rooting rehabilitation & mitigation approaches as a long term solution.

Answered by 1 topper · CSE 2024

Crisis Decision MakingEmotional Intelligence

Due to the recent proliferation of social media, influencers have become important agents of change in the society. Discuss with examples. Also, highlight the ethical issues involved.

10 marks · 150 words · Answered by 1 topper · CSE 2023

Social Influence and PersuasionTechnology and Ethics

Rashmi, a social work postgraduate who escaped an early marriage, started an NGO for rescuing and rehabilitating child marriage victims. In the last five years, she saved a lot of young girls from becoming victims of child marriage. Her modus Operandi was simple. She had developed a network of informants in villages who relayed information to her, and after verifying, Rashmi with help from local law enforcement personnel, prevented the marriage from happening. Rashmi did commendable work, but she made some enemies in the process. The local leaders resented her popularity with women and young girls in particular. To expand her activities, Rashmi contacted the management of the only industrial unit in the district. She successfully persuaded the company to contribute to her activities and the NGO. The company even gave her access to their facilities to conduct workshops for workers to raise awareness about the issue of child marriage. As she started her workshops and campaign on the company premises, the initial response was lukewarm and, at times, complete indifference. But she persevered. After a couple of months, one day, the company union members stopped her from entering the company and even threatened her with violence. Rashmi spoke with the management, who supported her and ensured her safety. The management issued a circular supporting Rashmi and her NGO. To management's surprise, after a week of the circular, the Union called for a flash strike and threatened to continue the work stoppage if the NGO activities continued. The workers believed that Rashmi's campaign was corrupting the women's minds and disrespecting their traditions. The company's management seeing the aggressive reaction sought to assuage the workers by stopping the NGO activities. Rashmi tried to persuade the management by highlighting their social responsibility to the community. But the management was curt in replying that every social problem is not their moral responsibility. Rashmi was disappointed with the management's decision and wondered how best to involve the company in her campaigns. (a) What are the issues involved in the above case? (b) What do you think Rashmi should do? Would it be a good idea for Rashmi to involve local administration? Suggest an implementable course of action. (c) Do you think companies should also accept responsibility for the social problems of the region where they operate? Why/why not? (d) What could be the reasons for such an aggressive reaction from the workers union? How do you think Rashmi should handle the workers union?

20 marks · 250 words · Answered by 1 topper · CSE 2023

Ethical Dilemmas in GovernmentCorporate Governance

Responsibilities of different agencies to create positive ambience for change:-

Answered by 1 topper

Family, Society and EducationSocial Influence and Persuasion