GS4 · 10 marks · 150 words
There is broad consensus that the state has failed to effectively deliver public services to its citizens, particularly the poor. In this context, discuss the need for providing incentives, building state capacity and ensuring transparency for better service delivery.
Answered by 1 topper · CSE 2022
Syllabus: Probity in Governance: Concept of public service; Philosophical basis of governance and probity; Information sharing and transparency in government, Right to Information, Codes of Ethics, Codes of Conduct, Citizen’s Charters, Work culture, Quality of service delivery, Utilization of public funds, challenges of corruption.
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