UPSC Mains 2020 · GS IV · Q2(b) · 10 marks · 150 words

What are the main components of emotional intelligence (EI) ? Can they be learned ? Discuss.

हिन्दी में

संवेगात्मक बुद्धि के मुख्य घटक क्या हैं ? क्या उन्हें सीखा जा सकता है ? विवेचना कीजिए ।

How a topper answered it

Gyanendra BhartiAIR 537 · CSE 2023 · 162 wordsTheir whole copy

Opening · a definition

Emotional intelligence is the ability to percieve, understand the emotion of others and self, reasoning with them and utilising for good results.

Main components of Emotional Intelligence (EI)

Body · points

  1. Percieving own as well as other's emotion.
  2. Understanding them.
  3. Reasoning of emotion.
  4. Positive utilisation.

Role of EI in personal developement

  1. It helps in controlling the anger of self.
  2. It helps in handling criticism, conflict and communication.
  3. EI makes a person equanimous and makes a good leader.
  4. EI helps in creating healthy work enviroment and creating work life balance.
  5. EI makes a person good negotiator.

EI can be cultivated through practice:

  1. Past experiance of people with harmful emotion.
  2. Cognitive ability of a person through reasoning of past experiance.
  3. Situation also helps in the cultivation of EI.
  4. There are various classes to shape the EI.
  • Intelligence quotent is required to get job. But, Emotional intelligence is required to get success at workplace.

Close · no separate close

None written.

How toppers approach this question, and more on its topic: open the question.

Source: UPSC, Civil Services (Main) Examination 2020, General Studies Paper IV, Q2(b). The paper on upsc.gov.in. Themes and links to toppers’ answers are by UPSC Grade, not by UPSC.