Question 1(a) · 10 marks · 132 words written
Opening · a definition
The term ethical governance refers to the processes and tasks employed while delivering public services that uphold the principles of inclusivity, timeliness and morality.
Body · points and prose
The term ethical governance refers to the processes and tasks employed while delivering public services that uphold the principles of inclusivity, timeliness and morality.
Ethical governance - more than just clean administration
(I) Inclusive (i) Addresses accesibility barriers by taking an extra step. → ECI allows home voting for elderly and person with disability.
(2.) Voice of the voiceless is heard. eg CPGRAMS - online grievance redressal. (3.) Capability approach driven governance. eg Direct benefit transfer for financial inclusion.
(II.) Participatory and value-driven (1.) Inculcates compassion to serve the public. eg Feedback mechanism via QR code. (2.) Suggestion inclusion and righteous approach. eg Jan Sunwayi Camps. (3.) Timeliness of service delivery. eg PM-GATI shakti real time project monitoring dashboard.
Ethical governance is a way to fulfill the mandate of 'Sarrodaya & Antodaya'.
Close · a framework
eg PM-GATI shakti real time project monitoring dashboard. Ethical governance is a way to fulfill the mandate of 'Sarrodaya & Antodaya'.