Ethics, integrity and aptitude

"A people that values its privileges above its principles soon loses both." What does this quotation mean to you? Explain with an example.

10 marks · 150 words · Answered by 5 toppers · CSE 2016–2019

Dimensions of EthicsHuman Values

You are a young athlete representing India at an international-level competition. During the competition, you witness a few senior athletes injecting something using a syringe, in private. When you approach them, they explain that it is a performance enhancing drug, which is very common in such competitions and you should take the same as well. You are in fear and decide to approach the coach to discuss the event you witnessed. However, you get to know that the athletes are taking the drug at the advice of the coach himself. (a) What would you do in this scenario? Discuss the options available to you and chart your course of action. (b) Why do you think use of unfair means to enhance performance is common in competitive sporting event? How can this practice be minimized?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

IntegrityEthical Dilemmas in Government

Given the effects that cultural attitudes about menstruation have on women, there is need to follow a strategic approach in combating these. Discuss.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

AttitudeSocial Influence and Persuasion

A renowned and critically acclaimed producer-director has come up with a new movie based on retelling of the freedom movement. The trailer of this project depicts prominent freedom fighters and various aspects of their personalities. It is a project that involves substantial sums of money and has taken collaborative efforts of 3 years. However, certain political and social activists have objected to what they perceived as negative portrayal of some freedom fighters. As such, they have opposed the release of this movie and issued threats with serious consequences. This has come in the context of increase in the number of instances involving many groups issuing threats against one or the other movie. In such a context you have been designated as the head of a special committee with the broad responsibility of reviewing the film certification process in general as well as the checking the historical accuracy of the events depicted in this particular movie. (a) Who are the key stakeholders you would involve as part of the consultation process? (b) What are the principles that you would consider while giving your recommendations to the government? Also, provide an outline of a solution that you deem appropriate in the prevailing context.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Ethical Dilemmas in GovernmentCivil Service Values

Income inequality is a matter of grave concern for the Indian society. In this context, examine the relevance of Gandhiji's concepts of 'Sarvodaya' and 'Trusteeship'.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Indian ThinkersDimensions of Ethics

The effective implementation of the Right to Information Act will create an environment of vigilance which will help in functioning of a more participatory democracy. Elaborate.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Transparency and InformationAccountability and Ethical Governance

Access to quality basic services plays a critical role in enhancing individual capabilities to participate fully in the growth of the nation. (a) Discuss the statement in the context of vulnerable sections of India. (b) Analyse the challenges with regard to quality service delivery in India.

10 marks · 150 words · Answered by 5 toppers · CSE 2017–2019

Quality of Service DeliveryCorruption

While the corrupt and dishonest should be punished swiftly, honest public servants need to be protected against malicious and motivated complaints to enhance efficiency and effectiveness of an organisation. Discuss. How can the two objectives be reconciled?

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Probity in GovernanceCivil Service Values

"Man by nature is a political animal". Explain with reference to Aristotle's idea of the state in life of the society.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

World ThinkersDimensions of Ethics

Self doubt can both help and hinder leadership. Discuss with examples.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Dimensions of EthicsAptitude for Civil Service

It is at the interface of public action and private interest that the need arises for establishing not just a code of ethics but a code of conduct. In this context, highlight the need for drafting a code of ethics as well as a code of conduct.

10 marks · 150 words · Answered by 5 toppers · CSE 2018–2019

Codes of Ethics and ConductConflict of Interest

While stampedes and mishaps due to overcrowding have led to loss of lives on multiple occasions, it remains an issue discussed only when there is a tragedy. Recently you were assigned the responsibility of conducting a mela around a revered religious place, which attracts millions of devotees. Every year the numbers have been increasing and this year due to certain celestial alignments the crowd is expected to be unprecedented. In the previous year the officer in charge was criticised and transferred over allegations of hurting religious sensitivities by restricting access to the religious place. You have three months to prepare for the mela. (a) Identify the key areas you would focus on? (b) What are the challenges that you foresee? (c) How do you propose to overcome them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

Mr. A is a senior most member of a highly reputed company with considerable customer interface. In recent months, the business of the company has been going down. On detailed analysis, it was found that some of the functionaries of the company have impulsive nature, which has many a times led to altercations with the customers and even among themselves. This has adversely affected the work culture and sullied the image of the company in the market. He seeks your advice, as you are his friend as well as a person who understands management. 20 (a) What are the factors that you would consider in making your advice? (b) What steps will you suggest to deal with the situation that the company faces?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Corporate GovernanceWork Culture

You are the manager of a small hotel which maintains high standards of ethics in dealing with its customers. One day a person comes to your hotel and enquires about booking a room at your hotel. However, due to peak season, all rooms were already booked and hence the staff politely informed him about the unavailability. The person, however, was adamant and took this as a personal insult and started misbehaving with the staff present at the counter. Citing his political connection he also threatened the staff of severe consequences. Next day the person lodged a frivolous complaint with the police under the stringent SC/ST act. In his complaint he accused you and your staff of insulting him deliberately on the basis of his caste. He insisted further that he was denied a room at your hotel due to the caste he belongs to. 1. What are the options available to you? 2. Evaluate each of these options and choose the option which you would adopt, giving reasons.

20 marks · 250 words · Answered by 5 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

A hilly state witnessed torrential rains leading to loss of life and property. Apart from the local inhabitants there were tourists stranded in large numbers. With the supply chains broken and increased demand, it was observed that local shopkeepers started selling essential goods at very high prices. With a very restricted possibility of being evacuated in the coming few days, the stranded people feel helpless. A crumbled governance infrastructure in remote areas has multiplied the extent of their agony. Given this situation, answer the following questions. 20 (a) Identify the various stakeholders in the case and give a reasoned account of their interests. Given the administrative, market and ethical perspective of viewing the situation, do you think there is a conflict in the priorities of these stakeholders? (b) Suggest ways to harmonize competing interests in order to resolve the issues, provide relief and prevent escalation of conflict.

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

Big firms often undertake sub-contracting to complete large infrastructure projects in a timely manner. You recently joined one such firm as a manager responsible for awarding these contracts. Looking at the past records, you find that all contracts for the past few years have been awarded to a particular firm, X. Your superior has asked you to award an upcoming contract to the same firm. Although, not binding, company procedure maintains that sub-contracting work should be offered after competitive bids. This is to ensure that the firm most suitable for the project in terms of operations and finance gets the contract. When you discuss this with your superior, he insists that hiring of the firm X has been done as per legal norms of the company and no official rule has been violated. You decide to contact the owner of the firm X. After doing so, you realize that he is the nephew of your superior, who is also a shareholder in the company. (a) State the ethical issues involved in the case. (b) Does this form of transaction between two private parties constitute a conflict of interest? Justify. (c) Evaluate the possible ways of awarding contracts in such a situation with their merits and demerits. Also state which method would be more suitable in each situation.

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Conflict of InterestCorporate Governance

There are large number of leather industries in a major industrial town of India. They provide employment to large number of people and are also a prominent source of revenue for the state. Lately it has been observed that despite following the present emission control rules, the collective ecological footprint of these industries remains quite high affecting the surrounding areas in an adverse manner. The new technologies available for emission control are quite costly and thus acts as a disincentive for the owners of the industries for adopting them. In light of this information, the government is contemplating the following options: (a) Shutting down the industries in the region (b) Relocating the industries to a new region (c) Making the emission control rules stricter (d) Providing incentives to the industry owners for adoption of new technology. Analyse the above options in terms of their merits and demerits. What course of action would you choose and why?

20 marks · 250 words · Answered by 5 toppers · CSE 2019–2023

Environmental EthicsEthical Dilemmas in Government

There have been reports of repeat instances of mob lynching in different states of India. It has been pointed out that these presumably faceless mobs gather impromptu on the basis of unverified information on issues that affect the collective conscience of the society such as child trafficking, sexual harassment, cow slaughter etc. Most of the people don't even regret their action of violating the law and even get away with committing such a heinous crime. (a) What are the socio-psychological factors that motivate people to join the mob and kill fellow human beings? (b) Identify the implications of increasing crime of lynching on society. (c) Examine the role of social media in recent instances of mob lynching. As a law enforcement officer, how will you prevent such incidents from happening in your district?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Social Influence and PersuasionAttitude

You are posted as a District Magistrate of a primarily rural district. Excess agricultural production has led to a continuous fall in market prices of crops in the last three years. With elections approaching soon, the opposition has decided to make this a political issue and has mobilised farmers to protest against falling prices. The protests turned violent at some point and police had to fire in self-defence, killing two people. Violence has increased since then and you yourself were attacked when you tried to pacify the protestors. The protestors have also blocked the main roads as well as railways to prevent movement of goods and people. Given the situation, answer the following questions: (a) Identify the key concerns that need to be addressed on a priority basis. (b) What steps will you take to address them?

20 marks · 250 words · Answered by 5 toppers · CSE 2018–2019

Crisis Decision MakingEthical Dilemmas in Government

You and your friend are living together in a metropolitan city and preparing for civil service examinations. While you manage to meet your daily targets, you sense that your friend is unable to cope up with the pressure of the exam. Fear of not passing the exam and meeting the expectations of his family is stressing him further. You realise that with time your friend is losing interest in everything and often talks about committing suicide if he is unable to meet his goal. He is also missing out on meals and prefers to stay indoors when asked to venture out. When you sought professional help, the doctor diagnosed your friend with clinical depression. Being aware that your friend needs professional counselling and psychiatric care, you reach out to his parents who reside in a rural area. They rebuff you for suggesting counselling and instead reiterate that nothing is wrong with him. They sternly mention that your bringing up the matter will only make people engage in loose talk. They also ignore you when you politely inform them that it is not wise to ignore one's mental health. Your friend's parents see his state as a sign of failure and decide to call him home where he can continue with his preparation. You are aware of the gravity of the situation if your friend goes back to his house. You also know that there is very little awareness about mental health and that the solution is not to ignore it but to take necessary measures to tackle it. 20 (a) As a concerned friend and an aspiring civil servant who can frame policies for the public in the future and has a moral duty towards them, what are the options available to you in such a situation? (b) Evaluate each of these options and choose the option you would adopt, giving reasons

20 marks · 250 words · Answered by 5 toppers · CSE 2017–2019

Empathy and CompassionCrisis Decision Making

Recently, two national level sportspersons who are integral members of their team, made some comments in a talk show which were perceived as being grossly misogynistic and racist. This created a huge controversy and they were temporarily suspended from the team pending an enquiry. In light of these events, answer the following questions: (a) Do you think public figures have an additional responsibility in so far as expressing their views on matters of public importance is concerned? Give reasons. (b) According to you, what are the reasons that some prominent public figures make such misogynistic comments, and even get away without any consequences? (c) As the person in charge to enquire into the conduct, what factors would you consider to examine it and what punishment, if any, would you prescribe in this specific case?

20 marks · 250 words · Answered by 5 toppers · CSE 2019–2023

Ethics in Private and Public LifeSocial Influence and Persuasion

The foundational values of efficiency, impartiality, empathy, and incorruptibility are an integral part of civil services. Elaborate with relevant examples.

10 marks · 150 words · Answered by 4 toppers · CSE 2019–2024

Aptitude for Civil ServiceImpartiality and Objectivity

Is greed wholly a vice or a trait of character that has both positive and negative sides? Could you relate it to the utilitarian philosophy that emphasizes pursuit of self interest by individuals as the basis of economic well being? (b) Are there some things that money shouldn't buy? Illustrate with examples.

20 marks · 250 words · Answered by 4 toppers · CSE 2018–2019

Dimensions of EthicsWorld Thinkers

You are the Commissioner of a city municipal corporation. Recognizing the state of some of the old buildings, you have categorised these under the list of dilapidated buildings. You have also issued an advisory to residents regarding the status and hazards of living in such buildings and asked them to vacate the premises. However, even after such a notification, residents continue to occupy such buildings and refuse to vacate. These are mostly poor people who have no other alternative available and would be rendered homeless if they vacate the premises. While you are trying to figure a way out for these people, your worst fears come true when one of the four-storeyed buildings on the list collapsed after heavy rains. Following the incident, public outrage led to accusations against the corporation for not getting the building vacated. (a) What challenges do you face as the Commissioner in this situation? Highlight the steps you will take to address these. (b) What measures will you take to prevent reoccurrence of such unfortunate incidents?

20 marks · 250 words · Answered by 4 toppers · CSE 2019–2024

Empathy and CompassionRules versus Compassion