Work Culture

You are a teacher in the Science department of a reputed college. Your HoD (Head of Department) has been a good mentor to you and has guided your career progress. You get to know from one of your students that the HoD gives private tuitions at his residence, which is disliked by many others in the department. There are also rumours that he might be giving extra marks to the students taking his tuitions. When enquired, his reply is that he is not alone and a few other teachers are giving private tuitions as well. He assures you that it is beneficial for the students as some of them need extra attention. He advises you not to make a fuss about it and indirectly reminds you about the assessment rating, which is due this week. You are aware that a good rating will definitely get you the due promotion. The HoD is due to retire in 4 months. (a) What are the dilemmas that you face in this situation? (b) Highlight the course of action that you would adopt and give reasons for the same.

20 marks · 250 words · Answered by 3 toppers · CSE 2018–2019

Conflict of InterestEthical Dilemmas in Government

The grievance redressal mechanism is the gauge to measure efficiency and effectiveness as it provides important feedback on the working of the administration. In this context, answer the following questions: (a) Identify the issues which have created barriers for a responsive redressal mechanism.

10 marks · 150 words · Answered by 3 toppers · CSE 2019–2022

Quality of Service DeliveryAccountability and Ethical Governance

You have been recently posted as a District Education Officer in a district, which is notorious for mass copying. It again witnessed some disturbing incidents during the recent Board examination. In some of the examination centers located in your district, the parents virtually took over the centres to help their wards to copy during the exams. The parents justified their act by arguing that the concerned teachers did not take classes at all during the year. Upon enquiry, you found that invigilators turned a blind eye in this situation and school administrations were also involved in tampering with the CCTV footage of the incidents. You also found that teacher absenteeism has indeed been rampant. Further, concerns regarding this had been repeatedly raised by parents in the past, but no action was taken. (a) What course of action would you take in the immediate to short term to deal with the issue at hand? (b) Explaining the ramifications of such incidents for the society at large, highlight some long-term reforms that should be taken to prevent such incidents from re-occurring.

20 marks · 250 words · Answered by 3 toppers · CSE 2019–2024

CorruptionCrisis Decision Making

Identify the various traits of a healthy work culture for a bureaucracy in a modern society. Also, suggest ways in which a healthy work culture can be created in India to meet the objectives of good-governance.

10 marks · 150 words · Answered by 2 toppers · CSE 2019–2022

Work CultureAccountability and Ethical Governance

As tourism is important for any state, following steps would be taken:

Answered by 1 topper · CSE 2019

Quality of Service DeliveryWork Culture

Impersonal management, a feature of Weberian bureaucracy, develops over time into indifference, especially with weaker sections. Critically discuss.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Civil Service ValuesEmpathy and Compassion

You are the Chief of District Transport department, who issues registrations for motor vehicles. The office is plagued with corruption, delays and arbitrariness. Some of the citizens complained that the absence of citizen charter in the office is the reason for all the other issues. You have decided to draw a citizen charter for the office. Your seniors and subordinates are also ready to support you in this regard with capacities, facilities etc. a. Draw out a citizen charter for your organization and list out its merits. b. What are the difficulties you think could occur in implementing the charter?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Citizens ChartersWork Culture

Compassion should never be considered a weakness, but rather as an essential element for providing a congenial administrative working environment. Discuss

10 marks · 150 words · Answered by 1 topper · CSE 2019

Empathy and CompassionCivil Service Values

Identify the various traits of work culture associated with government organisations in India. Also, suggest ways in which a healthy work culture can be created to meet the objectives of good-governance.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Work CultureProbity in Governance

It takes more than a corporate governance policy to inspire ethical behaviour in and truly sustain a truly ethical workplace. Discuss.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Corporate GovernanceWork Culture