Crisis Decision Making

Identify the options available to you. 2. Evaluate the pros and cons of each of your options.

20 marks · 250 words · Answered by 2 toppers · CSE 2016–2019

Crisis Decision MakingEthical Dilemmas in Government

As the District Labour Officer (DLO) in the state, it is my duty to strike the proper balance between economic development and social and human rights development, permeating social justice to all private parties and labourers equally.

Answered by 1 topper · CSE 2019

Crisis Decision MakingEthical Dilemmas in Government

Government of India decided to come up with a plan to de-radicalise youths, influenced by extremist groups to join their terror outfits. Under this plan, a separate department was established under Home ministry. You are assigned a senior position in a newly created department. The department, thus created, was responsible for monitoring, counselling and rehabilitation of youths who were apprehended on their way to join terror outfit. Afterwards they were returned to their family members and were given an opportunity to start afresh. One such incident comes to your notice where Mr. X who is a doctor by profession and was returned to his family members. He was intercepted and apprehended by security agency in Turkey while on his way to join ISIS in Iraq. However, after his rehabilitation, Mr. X found it difficult to adjust. No one was ready to hire him. He and his family witnessed nearly a social boycott. You are the officer designated to monitor the progress of Mr. X. You received a credible intelligence report that owing to lack of social support and promising future prospects, once again he is in touch with terror outfit. You reported the whole matter to your immediate senior who shrugged it off and replied that Mr. X deserves this treatment owing to his misplaced allegiance and mistake. He ordered you to stay quiet and let Mr. X go about his business and, makes a promise that if he makes moves to join terrorist organisation, he will be arrested and put in jail. a) Would you adhere to your senior's order? Give reason(s) for your choice. b) What are the ethical dilemmas before you? How will you resolve these?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Crisis Decision MakingPressure and Loyalty

As the Superintendent of Police, following course of action will be taken by me -

Answered by 1 topper · CSE 2019

Crisis Decision MakingCivil Service Values

You are a senior official at a government agency that is responsible for the collection, storage and protection of biometric data of citizens. Due to the expanse of operations, the agency employs third parties for collection of data. There have been reports of security breach and leakage of data by third parties in exchange of money. A journalist from a prominent newspaper carries a sting operation and releases some data in the public to show the ongoing corruption and highlighting the inability of the agency in protecting public data. You are asked by the chairperson of the agency to file an FIR against the journalist and pursue criminal proceedings against him considering it an act of unauthorized access. (a) Do you agree with the action sought by the chairperson against the journalist? Give appropriate reasons for your answer. (b) If you disagree, what would be your course of action? (c) Do you think the action of the journalist is justified?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Crisis Decision MakingTechnology and Ethics

A woman employee has leveled allegations of sexual misconduct on social media against the Head of Operations in the company where you are in-charge of human resources department. This has been in the context of the recent phenomenon of women coming out against powerful men who have sexually harassed them in the past. Given the frenzy around the issue, your company is under immense pressure to act quickly against this person. You have the following options before you: (a) Accept the statement of allegations and take departmental and legal action quickly. (b) Investigate the matter through an internal complaints committee and take action after it submits its findings. Analyse the given options and argue which course of action would you choose? Also suggest what measures would you take to prevent occurrences of such instances in your company in future.

20 marks · 250 words · Answered by 1 topper · CSE 2019

Crisis Decision MakingRules versus Compassion

You are officer-in-charge of a very important railway junction, which is an artery of trade and commerce. A peasant disturbance has been brewing in your district for the past few weeks. Their discussions with the political and district leadership have borne no fruit and it has come to the stage that now they are protesting by organizing a sit-in on the railway tracks near the station. They have thereby succeeded in blocking movement of all trains. This disruption is causing significant harassment for the passengers waiting at the platform as well. (a) What will be your course of immediate action? (b) How can emotional intelligence act as a tool in handling this issue? (c) What steps will you take so that such incidents are not repeated in the future?

20 marks · 250 words · Answered by 1 topper · CSE 2019

Crisis Decision MakingEmotional Intelligence

A social audit was conducted by a reputed national institution for all state funded shelter home for girls in your district. The audit has pointed towards possible sexual abuse of girls living in a particular shelter house located in posh locality near district headquarters. The shelter home is run [by] an influential person who has political connections with big politicians and has a good influence on government officials including district child protection officer. It is in the news that district child protection officer is involved in the case as an accomplice with shelter home owner. Also news is coming of involvement of politicians and government officials in the case. An FIR has also been registered by the auditing institution with the nearest police station. a. As the district magistrate, what actions will be taken by you in the case? Also provide the objective behind the actions taken by you. b. The investigating officer of the case have cited the political pressure on him due to the ongoing investigation of the case. Also as the District magistrate, you are also getting frequent calls from influential persons pertaining to investigation for removing their names from investigation. What measures will be taken by you to ensure free and fair investigation without any influence? c. Discuss the safeguards that should be put in place to make sure that such cases do not occur in the future.

20 marks · 250 words · Answered by 1 topper · CSE 2019

Crisis Decision MakingPressure and Loyalty