Empathy and Compassion

Some argue that promoting diversity, equity, and inclusion (DEI) may come at the cost of meritocracy and objectivity. How can public institutions balance these ethical considerations?

10 marks · 150 words · Answered by 1 topper · CSE 2025

Impartiality and ObjectivityCivil Service Values

Tolerance in pluralistic societies Compassion in public service

Answered by 1 topper · CSE 2024

Empathy and CompassionCivil Service Values

Rashmi is a trained nurse and has an experience of over 20 years. She joined as a contractual nurse in a government hospital during the second wave of Covid-19. At the peak of the second wave of Covid, the health system of the country crumbled under the large number of infections. There was a severe shortage of not only items like medicine, oxygen cylinders etc but also of trained staff. To address the bed shortage, many temporary covid camps were established and to cope up with the dearth of trained staff, the government started hiring on contractual basis. Many nurses, computer operators, sweepers and others in support staff were temporarily hired for the covid period in accordance with outsourcing policy for emergency services at government hospitals. Due to their immense contribution in fight against the pandemic, they were recognized as 'corona warriors'. During their hiring, a verbal promise was made to them that 'corona warriors' would be given preference in other government hirings. Rashmi signed a contract stating the term of her employment as three months, which was subsequently extended for three more months and so on. After a year, as the number of covid infections have declined, the government has closed many of the temporary camps. Vaccination drive has also shown a decelerating trend as the majority of the population has been inoculated with at least one dose. This has reduced the requirement of nurses, computer operators and other supporting staff. Rashmi was served a 15 day notice and her contractual employment was terminated. Government has cited that since covid wave has subsided, contractual human resource would be laid-off and the money saved would be used for augmenting health infrastructure in the country. Rashmi recalls her ordeal while taking care of patients during the second wave of Covid-19. She did continuous night shifts which usually stretched to 12-13 hours. Wearing PPE and 3 layers of masks for the entire period of duty made simple tasks like drinking water or using the washroom very difficult. Dealing with patients, some angry while others grieving, was an emotional drain. Rashmi also played a very important role in the vaccination drive, sometimes vaccinating more than 400 people per day. Many corona warriors contracted disease and died while doing their duty. Corona warriors have put their life on the line to save the country from the pandemic. But after termination of the contract, Rashmi feels that the government has acted with a 'use and throw' attitude. Rashmi and other corona warriors have started protesting near the health ministry, demanding permanent government employment. On the basis of this case, answer the following questions: 1) What are the various ethical issues involved in this case? 2) Do you think Rashmi is justified in demanding a permanent government job? 3) Do you think the government is justified in terminating the contracts of corona warriors? 4) Consider yourself in the position of Health secretary in the concerned state. What would you do to address the issue at hand?

20 marks · 250 words · Answered by 1 topper · CSE 2023

Ethical Dilemmas in GovernmentCivil Service Values

Reasons for continued discrimination against transgenders in India

Answered by 1 topper · CSE 2024

Empathy and CompassionFamily, Society and Education

In one of the government primary school in a rural block of a district, the newly appointed headmistress observed an unusual practice. The school had been preparing and serving mid-day meals separately to students belonging to different communities. Although the meals were cooked using a common gas connection, separate utensils, cooking areas, and serving arrangements had been in place for more than two decades. Students from the two communities had their food cooked and served by different cooks and ate in separate classrooms, despite attending classes together. After taking charge, the headmistress decided to discontinue this practice. She directed that food be prepared and served together for all students, using a common kitchen and utensils. However, the decision triggered backlash. A considerable number of parents across communities vehemently opposed the move and stopped sending their children to school. Consequently, attendance fell by almost 60 percent. This also raised concerns regarding the possible discontinuation of the mid-day meal scheme, withdrawal of teaching staff, and even closure of the school due to falling enrolment. The issue has attracted attention from various political and social groups attempting to further polarise the situation and serve their vested interests. Marpi Apang, the District Education Officer (DEO), has been tasked by the Deputy Commissioner's office to amicably resolve the matter at the earliest. She has also been directed to submit a detailed report along with the Action Taken Report within a fortnight. a) Identify the ethical issues involved in this case. b) What course of action should Marpi adopt and why? c) What should be the responsibilities of different social segments and agencies to create positive social ambiance for accepting such changes?

20 marks · 250 words · Answered by 1 topper · CSE 2017

Empathy and CompassionCivil Service Values

You have recently been appointed as the District magistrate of a district, which has been witnessing floods for the last couple of years. This year is no exception. It has been raining continuously and has brought in unprecedented challenges. Thousands of people are trapped in flood waters. Boats needed for evacuation remained in lorries as the roads were damaged because of rain and were flooded. The boats reached the river, they could not enter the water because of the cross currents. Helicopters could not pick up people as desired for many reasons like there were trees near houses, old people could not climb up, and the houses did not have a rooftop. Communication lines are cut off. The batteries of mobiles of all your team members out in the field had drained after 3 days of rain, no power supply and damaged mobile towers. Corruption at lower levels of bureaucracy has further aggravated the situation. In the present situation a. As the District Collector, what are your priorities for solving the immediate problem? b. What long term measures would you take to prevent the future recurrence of the problem?

20 marks · 250 words · Answered by 1 topper · CSE 2024

Crisis Decision MakingEmpathy and Compassion

Lithium is emerging as the new gold in the modern world. It is used extensively in making re-chargeable batteries that are used across phones, laptops, electric vehicles etc. As the world is transitioning towards clean energy, demand for lithium is rising exponentially. India is dependent on imports for her lithium needs. Recently, a large lithium deposit has been found during a geological survey in Central India. According to initial estimates, the reserve is large enough to not only fulfill domestic requirements but also leave enough surplus for India to export lithium to other countries. The news of this discovery is covered by national media. This reserve can provide much needed impetus to adoption and development of green energy technologies in the country. Many prominent union ministers have expressed their desire for timely development of lithium mines and claimed that this discovery to be an outcome of their far-sighted governance and development model. Amit is a senior government official who has been appointed as project development officer for this mining project. During initial assessment of the project, Amit found that the discovered reserve lies inside a forest inhabited by tribals. This is a pristine forest, hitherto untouched by humans, other than indigenous tribal communities. This forest hosts a wide variety of flora and fauna, many of which are endemic. Further, the lithium reserve lies at the foothill of a hillock. This hillock has a small shrine where the deity worshipped by the tribals is located. Lithium mining in this area would mean destruction of forest, blasting of the mountain where shrine of the tribal deity is located and displacement of tribals. The tribal population is against this mining project. They consider this project as an assault on their way of life and culture. Intelligence report suggests that if these tribals are forcefully displaced and their shrine destroyed, they can become easy targets for the Naxal indoctrination and create a security nightmare for the state. On the other hand, Amit is facing political pressure for execution of this project and has been repeatedly reminded that not only this project is of national importance but also can be a stepping stone for his career. Amit is your colleague and a close friend. He asks you for your advice in this matter. Based on the described situation, help Amit identify various ethical dilemmas in this case. In your opinion, what is the most suitable course of action for Amit? Justify your choice.

20 marks · 250 words · Answered by 1 topper

Ethical Dilemmas in GovernmentEnvironmental Ethics

Armed with this data, you are compelled to take action. You arrange a meeting with the CMD of the public sector unit (PSU) to discuss the health audit findings and explore solutions. The CMD acknowledges the poor industrial safety record but is quick to point out the financial constraints faced by the unit. The plant's budget is limited, and no funds are allocated for the necessary safety upgrades. However, after much deliberation, both of you agree that the best course of action would be to relocate the plant to a site 30 kilometres away from the current location. This solution would mitigate the health risks for the local population while allowing the plant to continue operations, albeit at a new location. As plans for the relocation begin, the news leaks out, causing immediate unrest among the plant's workers. The workers, many of whom live near the plant, strongly oppose the relocation. They argue that the new site, 30 kilometres away, would disrupt their lives, increase their commuting time, and add to their expenses. The prospect of losing their jobs or facing hardships travelling to the new site sparks a wave of discontent. The workers organised protests and went on strike, halting production. And the discontent spilled onto the streets. Unknowingly, you had stirred a hornet's nest. (a) What are the issues involved in the above case? (b) What are the options available to you and the CMD? (c) How should you prioritise public health concerns against the potential economic disruptions caused by the relocation of the plant? What ethical principles should guide this decision?

20 marks · 250 words · Answered by 1 topper · CSE 2024

Ethical Dilemmas in GovernmentRules versus Compassion

You are posted as a District Education Officer (DEO) in a Maoist affected district. You have been specifically given the responsibility to work on the literacy mission. After reading the education reports and doing field visits, you find that the number of out of school children has increased drastically and the motivation among students and teachers is also low. While certain basic infrastructure is already in place, the major hurdle in attracting students to these schools include the attitude of inhabitants towards education and the security risks involved in sending children to schools. Given the situation, answer the following questions: (a) Analyse the reasons behind such an attitude. (b) As a DEO, what are the steps that would take in order to increase the school attendance and change the prevalent attitude of inhabitants towards education?

20 marks · 250 words · Answered by 1 topper · CSE 2017

Social Influence and PersuasionAttitude

"Service to others is the rent you pay for your room here on earth." — Muhammad Ali

10 marks · 150 words · Answered by 1 topper · CSE 2025

Human ValuesEmpathy and Compassion

How should a public servant reconcile legal mandates with humanitarian obligations in contexts of informal urban settlements?

Answered by 1 topper · CSE 2023

Ethical Dilemmas in GovernmentRules versus Compassion

Differentiate between the following using suitable examples: Intelligence and Emotional intelligence

10 marks · 150 words · Answered by 1 topper · CSE 2023

Emotional IntelligenceCivil Service Values

A severe flood has hit a small town in Eastern India, causing widespread destruction. The town's infrastructure, including roads, bridges, and communication lines, has been severely damaged. Thousands of people are stranded, and there is an urgent need for rescue operations. The situation is critical, with limited resources available for immediate relief. Ravi Kumar - the District Collector, is responsible for coordinating the disaster management efforts. There is a limited supply of food and clean drinking water. Ravi must decide how to allocate these resources. The floodwaters are rising rapidly, and Ravi has only a few rescue boats. He must decide whether to prioritize evacuating people from the most affected areas, even if it means leaving others behind temporarily, or to spread the rescue efforts evenly across the town, risking higher casualties in the worst-hit areas. Ravi is aware that the situation is worsening, and more heavy rains are forecasted. (a) What principles should guide Ravi's evacuation prioritization? (b) Should Ravi Kumar fully disclose the severity of the situation to the public, knowing it could cause panic? (c) How should Ravi Kumar ensure both immediate relief and long-term recovery for the affected population?

20 marks · 250 words · Answered by 1 topper · CSE 2024

Crisis Decision MakingTransparency and Information

As a wedding planner, you have recently received an offer to organize the wedding of a highly influential family. During your interactions, you were highly impressed with the high moral values of the bride. On the day of the sangeet ceremony, while passing through the hallway, you hear the distressed cries of a child. Upon investigating, you find a young girl in tears who happens to be the daughter of the cook you have hired for the wedding. The girl confides in you, alleging that the groom's father attempted to exploit her. Promptly, you inform the bride of this unsettling revelation. Subsequently, the bride and the girl's family convene at your office to address the issue. Despite your urging, the girl's parents refuse to lodge a formal complaint. Later, you learn that the bride has offered a significant sum of money to the girl to keep silent. This is a significant project, and you have already invested crores in the wedding. Do you think the girl's family took the right decision? Why or why not? Discuss the ethical issues and your course of action.

20 marks · 250 words · Answered by 1 topper · CSE 2024

Ethical Dilemmas in GovernmentIntegrity

You are posted in a district as a public servant responsible for looking into the matters of violation of Right to Education Act. You came across a case in which a poor farmer had beaten his daughter for not going to take her fifth class annual exams. Eventually, he tied her up with his motorbike and took her to the examination hall. Corporal punishment to the children by parents or teachers is a punishable offence with three month jail term. When you enquired about it the poor farmer explained that he had done so for ensuring a better future for her daughter as he does not want his children to live in poverty in which he is living. He also says that his economic condition is poor and if he is taken to jail his children will face severe hardships. (a) What are the options available to you? (b) Evaluate each of these options and choose the option which you would adopt, giving reasons.

20 marks · 250 words · Answered by 1 topper · CSE 2015

Rules versus CompassionEmpathy and Compassion

You are posted as the District Magistrate in a district, which has been ravaged by floods recently. The severity of floods has not only led to destruction of shelter and livelihood, but also created risks of deadly diseases spreading in the area. Street thugs have taken advantage of the situation and are looting and stocking anything they can get their hands on. There are reports that many shops and homes have been broken into and looted. Some suspect that this is the work of illegal immigrants from a neighbouring country, who have been residing in the district for a long time. The local MLA is objecting to extension of relief and rehabilitation assistance to these illegal immigrants. A number of residents of the district would also joined the MLA and are arguing that citizens have the first right on the country's resources, particularly in the prevailing situation. In this context, answer the following: (a) Do you think that citizens of a country have the first claim on resources of a nation in every situation? Justify your answer with valid arguments. (b) Given this information, chart a course of action based on priorities of the administration.

20 marks · 250 words · Answered by 1 topper · CSE 2024

Crisis Decision MakingEthical Dilemmas in Government

Abha is currently working as the DM of a district. One day, she went to a village for inspecting the progress of a certain village development project. Abha was not satisfied with the pace of the work and wanted to talk with the Sarpanch of the village about the same. Abha went to the panchayat office where she found the Sarpanch standing just outside the office. The Sarpanch greeted Abha and offered her a seat. Abha sat down and started discussing the matter with the Sarpanch. She noticed that Sarpanch was still standing. She thought that Sarpanch was not sitting because of hesitation or out of respect for the officer. She requested him to take a seat but he reluctantly sat on a wooden stool. Abha jokingly asked him if he liked the stool so much that he chose it instead of a chair, to which the Sarpanch replied that he was not allowed to sit on a chair as he belonged to a Dalit community. Abha was taken aback by this response. Abha enquired further about the issue. The sarpanch explained that since the Sarpanch position was reserved for SC community, he won the election. But despite being the official head of the panchayat, he did not have any power. He was neither allowed to enter the panchayat office nor was given access to official documents. A separate water pot was kept for him at the office and he was not allowed to use the common water pot. He worked as a labourer and only signed the given document. He went on to tell Abha that last year he was not allowed to hoist the national flag during the Independence day celebration. Abha was shocked at the severe kind of discrimination that the Sarpanch faced. On the basis of this case study answer the following questions: 1) Why do caste based discriminations still persist even after 75 years of independence? 2) Examine the various ethical issues involved in this case. 3) Identify various stakeholders and their responsibilities for creating an egalitarian society.

20 marks · 250 words · Answered by 1 topper · CSE 2023

Empathy and CompassionEthical Dilemmas in Government

You are an Indian Forest Service Officer posted in a division which falls in the coastal regulation zone and contains multiple wildlife sanctuaries. Recently, the State government has brought up a proposal of a new food processing park in your division. Under the proposal, around 175 square kilometers of forest land will be acquired as per the law. The developers of the project claim the various socio-economic benefits it can provide to the people in the area. Due to this a sizeable chunk of trees will be uprooted. There are studies which suggest that such initiatives have a long-term impact on wildlife and also leads to human-wildlife conflict. Some residents living in the periphery of the forest have supported this move in hope of employment opportunities. However, traditional dwellers of the forests have protested against this move. The government has constituted a committee to frame guidelines for sustainable operation of this project. The committee has asked for your suggestions in this regard. (a) Identify the principles and values that would guide your suggestions in this regard. (b) What course of action should be taken in order to balance the social and environmental needs in this case?

20 marks · 250 words · Answered by 1 topper · CSE 2020

Environmental EthicsEthical Dilemmas in Government

Impersonal management, a feature of Weberian bureaucracy, develops over time into indifference, especially with weaker sections. Critically discuss.

10 marks · 150 words · Answered by 1 topper · CSE 2019

Civil Service ValuesEmpathy and Compassion

Anand Singh is a government bus conductor working with the Nav Pradesh Transport Corporation. Anand has completed 35 years of service and is due for retirement next year. Anand is happy because he is hopeful of getting his daughter, Madhvi, married from the money he will receive as his retirement benefits. However, Anand's wife pesters him to earn more money in one way or the other. Anand likes his job, and all the passengers in his route vouch for his good nature and helpful behaviour. One day, Suresh, Anand's boss, called Anand in his cabin. He told Anand that a complaint has been filed against him by a person for illegally taking the ticket money from him without issuing the receipt for the ticket. Suresh explained to Anand that this act amounted to misappropriation of government money. Suresh always saw Anand as a decent individual and he asked him as to why he indulged in such an act? Anand, visibly disturbed, told Suresh that as the conductor of a government bus he receives a meagre salary, grossly insufficient to meet the needs of his family. He told him that that his younger daughter, Sarita, suffers from chronic kidney ailment, and requires dialysis twice a week. A huge chunk of his paltry salary goes towards the cost of Sarita's treatment. Moreover, as a single bread-winner of the family, he has to cater to the needs of his elderly parents. Anand further tells Suresh that since last one year a substantial portion of his income goes towards repaying the loan that he took for his elder daughter's college education. Anand laments that even after working for 35 long years, he is unable to provide for his family beyond the bare basic necessities. He tells Suresh that he is aware of many incidents of large-scale corruption in the road transport department that go virtually unnoticed. Further, Anand justifies his act of taking money by highlighting that almost every colleague of his indulges in such practices, and in comparison, to them, what he took, just fifty rupees, is ignorable and paltry. Further, he brought to light the fact that at times they, the conductors, were expected to give their immediate superiors a bribe in the name of convenience fees for various official tasks. While listening to Anand, Suresh feels compassion for him. He decides to verify the veracity of Anand's claim with regard to the dire straits of his financial conditions. On enquiry, all the workers in the office attested to the fact that Anand is going through a very bad phase and that he frequently resorts to short term loans in order to meet his financial requirements. Moreover, the office employees requested Suresh to take a lenient view of Anand's case. They were of the view that if a strong action is taken over such a trivial incident, then it would be highly unjust and unfair towards Anand. On reaching his home, Suresh shared the whole occurrence and Anand's story with his wife. To his surprise, his wife too agreed with the employees of the office. They told him that such small incidents are a routine matter. Also, with rising inflation and increasing obligations, this is the only way for people like Anand to make their ends meet. She asks Suresh to not waste his time and energy over such a small matter. Suresh knows Anand as a hard-working individual who has many mouths to feed at home. Suresh shares genuine sympathy with him, however, he also understands that embezzlement of government money, irrespective of amount and circumstances, is wrong. Now he is in a state of dilemma over his course of action. a) Why are the incidents of petty corruption trivialized? According to you, is it justifiable to ignore small incidents of corruption? b) What are various ethical dilemmas in the above case study?

Answered by 1 topper · CSE 2023

CorruptionEmpathy and Compassion

You are a young and sincere employee who has recently joined a government office as an assistant to the director of your department. Being new to the workplace, you are eager to learn and grow in your role. Your superior, the director, is an experienced and intelligent person with extensive knowledge of various departments. You respect him not just for his professional skills but also for his willingness to guide and mentor you. You have built a good rapport with him and appreciate the chance to learn from such an accomplished individual. As your relationship with your boss grows, he begins to rely on you more for work-related tasks. One day, due to ill health, he invites you to his home to help with some urgent work. When you reach his house and are about to ring the doorbell, you hear shouting from inside. Unsure of what to do, you pause for a moment but then decide to enter. Your boss greets you warmly and explains the work, but throughout, you are distracted by the sound of a woman crying in the background. Initially, you hesitate to ask about the situation, but your concern grows. Finally, you ask your boss about the noise, but his answer is vague and unsatisfactory. He quickly dismisses the matter. Although you finish the work, the unsettling environment leaves you feeling uneasy. The next day, you discreetly inquire at the office and learn more about the situation. You discover that, despite your boss's calm and professional demeanour at work, he is abusive toward his wife at home. His wife is a simple woman, not highly educated, and suffers from regular domestic violence. This information shocks you, as it conflicts with the positive image you had of him based on your interactions at work. This knowledge puts you in a difficult moral dilemma. On one hand, you respect your boss for his guidance, intelligence, and professionalism. On the other hand, you are aware of his unethical behaviour at home, which violates basic human rights and ethical principles. You struggle to reconcile the two sides of his character, finding it hard to balance your professional relationship with the awareness of his abusive actions at home. a) Under the given conditions, what are the options available to you? Evaluate each of the options listed by you. b) What course of action would you adopt and why?

20 marks · 250 words · Answered by 1 topper

Ethics in Private and Public LifeEthical Dilemmas in Government

You are the District Magistrate in a district where a significant number of transgenders reside. While discrimination against the community is well known, commuters increasingly complain of harassment at their hands, especially at traffic junctions where transgenders are mostly involved in begging. This, at times, also leads to traffic management issues. You have received a number of complaints in this regard and have to act quickly to resolve it. However, a group of transgender associations argue that begging is their only source of livelihood. Given the situation, answer the following questions: (a) Describe the ethical issues involved in this case. Discuss the attitude of people towards transgenders and reasons for the same. (b) What possible courses of action can be undertaken in such situations? Discuss their merits and demerits.

20 marks · 250 words · Answered by 1 topper · CSE 2017

Empathy and CompassionCivil Service Values

"In disaster management, technical expertise saves lives, but it is emotional intelligence that deepens trust, enhances credibility and builds community resilience." Discuss the role of emotional intelligence in enhancing the effectiveness of disaster response and rehabilitation.

10 marks · 150 words · Answered by 1 topper · CSE 2025

Emotional IntelligenceCrisis Decision Making

You are head of a big and reputed hospital in the national capital. The hospital is visited by thousands of patients every day and most of them belong to economically weaker sections. The hospital is also facing staff crunch. A man whose mother is admitted in your hospital comes to you. His mother is critically ill with highly contagious disease which makes hospitalization necessary. He tells you that he is an auto-rickshaw driver who cannot afford medical expenses of his mother. Also, he has three young daughters to marry and he is the only bread earner in family. He further adds that he loves his mother very much and he cannot not see her continuous sufferings. He request you to let her die with dignity. Given this situation, answer the following questions: (a) Explain the ethical dilemmas faced by you? (b) What are the options available to you? Discuss the merits and demerits of each. Also, mention what you would suggest to him.

20 marks · 250 words · Answered by 1 topper · CSE 2018

Ethical Dilemmas in GovernmentRules versus Compassion

Discuss the ethical dilemma Karan faces in deciding whether to report the incident against Mariyam's wishes.

Answered by 1 topper · CSE 2024

Ethical Dilemmas in GovernmentEmpathy and Compassion

As the Superintendent of Police, following course of action will be taken by me -

Answered by 1 topper · CSE 2019

Crisis Decision MakingCivil Service Values

Megha is a first-year sociology student at a reputed college in the national capital. She is originally from Tadchiroli, a tribal village in a western Indian state. Megha's family migrated to the city when she was seven years old and had not visited their village since. Though Megha has fond memories of her childhood there, she never deeply understood the customs and traditions of the region. One day, Megha expresses her wish to visit Tadchiroli. Her father agrees and asks her to inform Ratan, her paternal uncle, who still lives in the village with his family. Megha informs Ratan and travels to the village during a semester break. Upon arrival, she receives a warm welcome from Ratan and his family. Later, Ratan invites her to attend a local festival. During the event, Megha notices that her cousin Rinki is missing. Curious, she asks Ratan's wife Ratna why Rinki is not at the festival. Ratna explains that Rinki is on her period, and as per tradition, menstruating girls must stay separately in small huts built specifically for the purpose. Locally known as 'kurma ghars', they are generally located on the periphery of the village, near a river or pond. She further adds that these girls are not allowed to enter the main house or participate in any social or religious activities. Megha is taken aback. She asks whether all women follow this huts and miss classes during their periods. Ratna admits that many in the village, including herself, never questioned the practice. The explanation unsettles Megha. She finds it hard to believe that a natural biological function leads to such exclusion. Before returning to the city, Megha observes that even educated family members seem to accept and follow these customs. The experience leaves a deep impact on her. She starts reading more about menstrual taboos and their impact on women's health, dignity, and education. As a sociology student, she recognises how such traditions are linked to patriarchy and social stigma. She begins to reflect on what she can do at her level to improve the current situation, without alienating the community or disrespecting its traditions. a. Suggest a course of action Megha can take to sensitize her village community without appearing disrespectful or confrontational. b. What ethical principles and methods should guide her actions while engaging with the community? c. How is menstruation related to human rights?

20 marks · 250 words · Answered by 1 topper · CSE 2025

Social Influence and PersuasionEmpathy and Compassion

You are the Head of Department in a University. Recently, a clerical staff in your department was terminated from the job as he was found under the influence of alcohol during office hours. In the previous month there were a lot of complaints regarding his poor quality of work, tardiness and some incoherent behaviour. Later you came to know that this change in behaviour was concurrent with the death of his wife after a prolonged illness. It has also made him debt ridden. This may be further compounded by the fact that he has a daughter to marry off soon and a handicapped son to take care of. He desperately needs a job. He has applied for a position at a private University and has already given your name as a reference. He pleads you to give him a good recommendation and not mention his drinking, which he assures you are now under control. He also asks you to mention that he voluntarily left the University to address a family medical crisis and that the University was pleased with his work. You like this person and believe that he is a good worker when he is not drinking. But you doubt whether he has really overcome his drinking problem. Valid arguments can be advanced, both, for rejecting his plea with the consequence that his condition may become even worse and for accepting his plea with a noble intention, but keeping the third party in the dark. a. What could those arguments be? b. Could there be any better way to get out of this dilemma? If so, outline the main elements of this third way, pointing out its merits.

20 marks · 250 words · Answered by 1 topper · CSE 2019

Ethical Dilemmas in GovernmentIntegrity

“If you want to lift yourself, lift someone else.” – Booker T. Washington [10M]

10 marks · 150 words · Answered by 1 topper · CSE 2024

Human ValuesEmpathy and Compassion

Satish is a young IAS officer who has been appointed as the collector of a district in a South Indian state. Satish is known for his empathetic and compassionate attitude towards weaker sections. During his last posting as collector of another district in the same state, his work has earned him the name 'compassionate collector'. As collector, he quickly started taking people-oriented actions. He started 'janta darbar' (open house) on every Friday, so that people can directly approach him with their grievances and concerns. In one such Janta darbar, a distressed couple came to him with the plight of their sick daughter. The couple informed that their daughter was suffering from a rare heart condition and undergoing treatment in a private hospital, however, her survival requires immediate surgery. They further told him that they were able to raise substantial money through crowd funding and donations, but were still short of 2 lakhs. They showed some medical reports from a private hospital and recommendations of doctors from the same hospital prescribing immediate surgery. They begged Satish to help them arrange the remaining amount for the surgery. Moved by the pain of the couple and on the basis of the reports from the private hospital, Satish decided to give 2 lakhs for the Collector's discretionary fund and accordingly 2 lakhs were released to the private hospital. After a few weeks, an investigative journalist busted a scam where a private hospital, XYZ, was generating spurious reports and bills for treatments of fake patients. These bills were being paid by the government under the scheme for reimbursement of medical expenditure for treatment of weaker sections of the society. The name XYZ struck him and he recalled that the couple also gave him medical reports from the same hospital. The report of the journalist further added that the scam was going on for quite some time in connivance with the government officials. The news item reported Satish's name as an accomplice of the hospital and accused him of swindling public resources by giving money to XYZ out of the collector's discretionary fund. Taking note of the report, the state government has sent a show cause notice to Satish and an enquiry has been ordered to investigate the matter. a) Examine various ethical issues involved in the case presented above. b) Do you think the actions of Satish were ethically justified? Justify your opinion. c) What should Satish do in this situation for handling the allegations of corruption levelled against him?

20 marks · 250 words · Answered by 1 topper

Ethical Dilemmas in GovernmentUtilisation of Public Funds