GS4 · Topic
Emotional Intelligence
Its concepts and utilities, self-awareness and regulation, and its application in administration and governance.
130 UPSC Mains GS4 questions on Emotional Intelligence that toppers answered in test series, CSE 2013–2025, most answered first. Open one to see how toppers opened, built and closed it.
What is Emotional Intelligence? Draw a comparison between Emotional Intelligence and Intelligence Quotient.
10 marks · 150 words · Answered by 1 topper · CSE 2024
Emotional Intelligence
Cultural diversity has made emotional intelligence crucial for Indian administration. Comment.
10 marks · 150 words · Answered by 1 topper · CSE 2017
Emotional IntelligenceCivil Service Values
"Emotion can lead to our worst decisions or our best ones: The difference is emotional intelligence." In light of the given statement, illustrate how emotional intelligence is critical in decision making. How can it help a civil servant in taking prudent decisions?
10 marks · 150 words · Answered by 1 topper · CSE 2015
Emotional Intelligence
Discuss the significance and applications of Emotional Intelligence in the administration and governance.
10 marks · 150 words · Answered by 1 topper · CSE 2024
Emotional Intelligence
"When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion". Explain the meaning and significance of this statement. Write a note on its applicability in modern times.
10 marks · 150 words · Answered by 1 topper
Emotional IntelligenceEmpathy and Compassion
Emotions, earlier considered as an irrational factor in decision-making, are now recognised as a critical factor of judgement. In this regard, answer the following questions: (a) How can Emotional Intelligence help in coping with the intense pressure and occupational stress faced by police officers and armed forces in discharge of their duties? (b) What are the some of the concerns in incorporating and assessment of emotional intelligence skills in public service?
10 marks · 150 words · Answered by 1 topper · CSE 2017
Emotional IntelligenceCivil Service Values
Given below are quotations of great moral thinkers/philosophers. For each of these quotations, bring out what it means to you in the present context: (a) "You will not be punished for your anger; you will be punished by your anger". — Gautama Buddha.
10 marks · 150 words · Answered by 1 topper · CSE 2022
Indian ThinkersEmotional Intelligence
You have just been appointed as a director of the city municipal corporation. A joint director, much senior to you in age and about to retire in six months, is passionately working on a very important urban planning project, successful completion of which would earn him a lasting reputation for the rest of his retired life. A new lady Civil Engineer has joined the corporation, having background from a leading premier institution in this field. This has made the Joint Director (JD) so insecure that he constantly fears that she would take all the credit. He has adopted a passive aggressive behavior towards her and is disrespectful in his communication to her. The lady engineer feels embarrassed when the Joint Director corrects her in front of other employees, raises his voice when speaking to her and leaves no chance to humiliate her. She may also be intimidated by him since he has had a long tenure in the office, has directly related experience in the functional area that she is working in, and was also favored by the previous Director. She may be feeling that she has no recourse in the matter. You are well aware of her outstanding academic and career record in previous organizations but fear this one sided ego clash from the side of the Joint Director would seriously compromise her much needed contribution in this important project and also, her emotional well-being. Latest, you come to know that she is planning to resign. How will you handle this situation?
20 marks · 250 words · Answered by 1 topper · CSE 2013
Work CultureCivil Service Values
Ramesh has been brought up in a joint family and is very attached to his parents. As the only son to his parents he takes care of them and their needs. But his parents are staunch believers in God and religious tenets. Their spirituality has been a guiding light for them throughout their lives. Ramesh is a rational person and doesn't agree with some of his parents' superstitious beliefs. He is married and has young kids whose worldview is getting shaped. He is concerned that any association of kids with the superstitious beliefs would hamper their upbringing but is also fearful that any confrontation with his parents regarding their regressive beliefs will hamper his relationship with his parents. a. How joint families consisting of grandparents play a vital role in the development of children? b. In this scenario, what steps should Ramesh take to ensure healthy development of his kids?
20 marks · 250 words · Answered by 1 topper · CSE 2024
Family, Society and EducationHuman Values
As the District Magistrate (DM) in a flood-prone district, you are managing relief operations. A local leader, known for their influence, is actively spreading misinformation, inciting public anger against the administration, and obstructing rescue efforts, alleging that relief is biased. However, the local community is suffering significantly, and critical relief operations are being hindered. Given the situation, how would you respond?
20 marks · 250 words · Answered by 1 topper · CSE 2024
Crisis Decision MakingSocial Influence and Persuasion
Differentiate between the following using suitable examples: Intelligence and Emotional intelligence
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional IntelligenceCivil Service Values
Fear is a powerful, primitive, undesirable emotion, but like all other emotions it has its utility. Explain with examples from your life. How can fear be managed and controlled?
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional Intelligence
Highlight the significance of emotional intelligence for Civil Servants. Bring out the ways to inculcate emotional intelligence in a civil servant.
10 marks · 150 words · Answered by 1 topper · CSE 2024
Emotional IntelligenceCivil Service Values
Discuss the role of emotional intelligence for a public servant in crisis management. Give suitable examples.
10 marks · 150 words · Answered by 1 topper · CSE 2018
Emotional IntelligenceCrisis Decision Making
In general, the higher a position in an organization, the more emotional intelligence matters. Do you agree with this view? Give reasons in support of your answer.
10 marks · 150 words · Answered by 1 topper
Emotional Intelligence
"In disaster management, technical expertise saves lives, but it is emotional intelligence that deepens trust, enhances credibility and builds community resilience." Discuss the role of emotional intelligence in enhancing the effectiveness of disaster response and rehabilitation.
10 marks · 150 words · Answered by 1 topper · CSE 2025
Emotional IntelligenceCrisis Decision Making
Emotional Intelligence is the ability to manage self emotions and emotions of others around us.
Answered by 1 topper · CSE 2025
Emotional Intelligence
What are the key elements of emotional intelligence? Which three elements do you think are most important for effective governance and administrative capabilities of a civil servant? Give reasons.
10 marks · 150 words · Answered by 1 topper · CSE 2018
Emotional Intelligence
Given are two quotations of moral thinkers/philosophers. For each of these bring out what it means to you in the present context. (a) "When we are caught up in a destructive emotion, we lose one of our greatest assets: our independence."
10 marks · 150 words · Answered by 1 topper · CSE 2018
Indian ThinkersDimensions of Ethics
Discuss the relationship between attitude and behaviour with examples. Q4b) How does emotional intelligence help in overcoming challenges and achieving success?
Answered by 1 topper · CSE 2025
AttitudeEmotional Intelligence
Discuss the importance of emotional intelligence in self-realisation. Do you think emotional intelligence can be learned?
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional Intelligence
“In an increasingly complex world, emotional intelligence is a vital skill for civil servants, enabling them to navigate challenges, engage with diverse communities, and drive positive change.” Elaborate.
10 marks · 150 words · Answered by 1 topper
Emotional Intelligence
Does emotional intelligence have anything to offer in the conventional environment of formality, order, and firm bureaucracy?
15 marks · 250 words · Answered by 1 topper · CSE 2013
Emotional IntelligenceCivil Service Values
What do you understand by the terms 'ethical behavior' and 'emotionally intelligent behavior'? Identify the relevant emotional intelligence components that act as a reliable guide to ethical behavior.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional IntelligenceDimensions of Ethics
Ethical decision-making and ethics management are central to public administration. Explain the role of emotions in ethical decision-making and discuss how public officials can enhance their competence in ethics management.
Answered by 1 topper · CSE 2023
Ethical Dilemmas in GovernmentEmotional Intelligence
"Anybody can become angry - that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way - that is not within everybody's power and is not easy".
10 marks · 150 words · Answered by 1 topper · CSE 2016
Emotional Intelligence
With behavioural issues and suicides among children on the rise, teachers and parents need to play an active part in ensuring mental wellbeing. Discuss. Also, explain the importance of emotional intelligence in this regard.
10 marks · 150 words · Answered by 1 topper · CSE 2018
Emotional IntelligenceFamily, Society and Education
What is the significance of Emotional Intelligence in Civil Servants? Share your viewpoint and provide supporting arguments.
10 marks · 150 words · Answered by 1 topper · CSE 2023
Emotional IntelligenceCivil Service Values
Do you think that relationship between the virtues of integrity and courage is mutually reinforcing? Give reasons to justify your views. 2. "If emotion without reason is blind, then reason without emotion is impotent."- Peter Singer.
10 marks · 150 words · Answered by 1 topper · CSE 2022
Dimensions of EthicsEmotional Intelligence
"Great leaders not only possess Interpersonal intelligence but also Intrapersonal intelligence." Comment.
10 marks · 150 words · Answered by 1 topper · CSE 2019
Emotional Intelligence