GS4 · 20 marks · 250 words

A smart city project is underway, and you have been appointed Head of Procurement. Before this assignment, you held a similar role in a major public sector undertaking (PSU), where you earned a reputation for your tender drafting and vendor management skills. Given the smart city project’s scale and significant procurement requirements, you seemed the perfect fit to lead the procurement section. A month ago, your section invited tenders for building supplies. Among the applicants was Mr. Sharma, a supplier you knew from your previous role at the PSU. Mr. Sharma lived in your neighbourhood, and your spouses were friends. Despite this personal connection, you have always maintained strict professional boundaries. Upon scrutinising all the tenders, your section found Mr. Sharma’s terms the most competitive, so the tender was awarded to him. However, once the decision was made public, another vendor, Mr Patel, accused you of colluding with Mr Sharma due to your previous relationship. Mr. Patel filed a formal complaint with the Department Seniors, providing evidence of your prior association with Mr. Sharma. As a result, an enquiry was initiated, and you were placed on compulsory leave pending its outcome. This situation left you questioning where you might have gone wrong despite your efforts to maintain professionalism. 1. Do you think the above case involves a conflict of interest or there are more issues? Explain. 2. Keeping the above case in perspective, discuss the relevance of impartiality and non-partisanship as professional value. 3. In hindsight, how do you think you could have avoided the above unpleasant situation.

Answered by 9 toppers · CSE 2022–2025

Syllabus: Aptitude and foundational values for Civil Service, integrity, impartiality and non-partisanship, objectivity, dedication to public service, empathy, tolerance and compassion towards the weaker-sections.

How toppers approached it

From all 9 answers · about 250 words · 78% drew a diagram.

Opening

  • No separate opening89%
  • A direct answer11%

Body

  • Points56%
  • Points and prose44%

Close

  • A summary56%
  • No separate close33%
  • A quotation11%

The toppers’ answers

Komal PuniaAIR 6 · CSE 2024 · 254 wordsTheir whole copy

Opening

The above case discusses the apprehension of conflict of interest without proper investigation and also fine line between personal and professional duties.

Body · points and prose

Diagram
- Stakeholders - Smart city project & city involved - previous PSU - Suppliers like Mr. sharma & mr. Patel - Department Seniors - society at large - Me (Head of Procurement) & my family
  1. The case involves other issues alongwith conflict of interest -
Diagram
- Issues - (1) allegations of conflict of interest despite strict professionalism - (2) Complaint of collusion on basis of personal knowns - (3) Compulsory leave by Dept. seniors without properly verifying evidences - (4) Questining fair & transparent tender awarding process
  1. In above context, it is imperative for bureaucrats to be impartial & non-partisan.

Relevance of impartiality refers to fairness and objective criteria based decisions.

  • (1) help in enhancing trust.
  • (2) impartiality creates environment of competition where talent is rewarded.
  • (3) Improves work culture and efficiency.
  • (4) Help enhancing goal-orientation and prevent spoil-system.
  • (5) also help in indiscriminate delivery of service (eg. awarding contract to Mr. Sharma as his tender was most competitive).
  • (6) Impartiality deters corruption & collusion.

Relevance of non-partisanship

↳ (1) serving country instead of any party. ↳ (2) being ready to serve govt. of any complexion. ↳ (3) Improve governance and maintain continuity of policies. ↳ (4) prevent nexus and collusion thereby facilitating transparency.

  1. In order to avoid the unpleasant situation, following steps could have been taken -

(1) Transparency and information availibility of contract awarding process. (2) Digitalisation of entire data and produce data to seniors. (3) Clearly delineating criterias on which Mr. Sharma's project performed. (4) Could have involved other relevant persons in contract awarding process to facilitate transparency. (5) One way could have been to recuse myself to avoid any conflict of interest. (6) providing counter evidences to refute Mr. Patel's claims.

Close · a summary

Alongwith professionalism, facilitating transparency is also important to avoid any apprehension of conflict of interest.

More on Conflict of Interest

A private interest bearing on a public duty, and the disclosure or recusal that answers it.

All GS4 questions on Conflict of Interest