Pakshal SecretryAIR 8 · CSE 2025 · 279 wordsTheir whole copy
Opening
The above case highlights a conflict between "objectivity" and "empathy" in selection of beneficiary for
PM Awas Yojana (G) Rational way to resolve Dilemma
Body · points
- Gopal
- Me (Incharge of PMAY)
- Other beneficiary
- Sarpanch
- Panchayat secretary
- Village
Rational way to resolve Dilemma
First check what all documents does gopal lack?
Personally assist gopal in making/gathering of all the documents
After receiving the requisite documents, would prioritize his application for construction
plan an independent inspection by neutral officer of Gopal's
actual condition to remove any bias in allocation
(5) If the Sarpanch / panchayat secretary tries to stop → give them warning in strict terms
(6) Provide alternative arrangement for gopal for time being → local NGO / Personal funds / crowd funding for temporary accomodation
(7) Frame proper guidelines for all panchayat secretary to deal with case like that of gopal
Reasons
(1) Both the rules and outcome are not compromised
(2) Temporary alternate accomodation → Displays Empathy for Gopal
③ Scheme is implemented in spirit not only in letter (PMAY-G)
④ Golden Mean between objectivity and empathy is found out
⑤ formulation of guidelines ensures there are no such future instances
⑥ gives a Humane Touch to rigid administrative structure
⑦ sets a right precedent for any future such case
Ethical Issues
① Apathy of Panchayat officials and Sarpanch
② Violation of Human Right (SC in Olga Tellis → Right to Habitat is part of Article 21)
③ Excessive focus on rules → Red Tapism & Statusquoism
④ lack of empathy among people & society.
⑤ Non-implementation of schemes in spirit
⑥ Moral failure of the State → people living in undignityful condition
⑦ Dereliction of Duty by panchayat officials.
Close · a summary
The spirit of schemes is as important as rules of the scheme.