GS4 · 20 marks · 250 words
Despite his behaviour, Mr. Gupta is recognized for his exceptional work performance. He has been instrumental in implementing several successful health initiatives, significantly improving healthcare delivery in districts. His expertise and dedication have made him an indispensable asset to the department, complicating the decision to address the complaints against him. Ms. Sharma had a tough decision to make. She knew she had to be strict, but she was also worried about the workflow disruption that action against Mr. Gupta could cause. (a) What are the issues and dilemmas that confront Ms. Sharma? (b) What ethical principles should guide Ms. Sharma in addressing the harassment and bullying complaints in her department? (c) What long-term strategies should be implemented to prevent harassment and bullying in government departments? How can these strategies promote a culture of respect and inclusivity?
Answered by 2 toppers · CSE 2025
Syllabus: Case Studies on above issues.
How toppers approached it
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The toppers’ answers
More on Crisis Decision Making
Deciding under time pressure with incomplete information, and the ethics of acting or waiting.
- You are posted as Superintendent of Police in a district. A case has come up in which more than 30 girls were allegedly raped and sexually exploited at the city shelter home run by an NGO. The scandal came to light when media flagged complaints of sexual abuse of inmates of the city shelter home. A nexus of police, politicians, administration and criminals have been allegedly responsible for the racket going on for the last few years. In light of this, a lot of protests have erupted across the city. While, on one hand, media glare has meant that people are demanding swift action, you have been asked to go slow in investigating the case by top officers in your department. Elections in the state are due in a few months, so it has become a politically sensitive issue. You are also under immense political pressure from the ruling party to not take strict action and make compromises to cover up the case. Given the situation, answer the following: (a) Identify the issues involved in the case. (b) What are the options available to you? Which of these options will you choose? Justify your stand with logical arguments.15 answers
- You are working as a District Magistrate in an aspirational district where women literacy and sex ratio is one of the lowest in the country. It is brought to your notice that a woman who has been elected as 'Sarpanch' on a seat reserved for women candidates in a panchayat in your district is head 'only on the paper'. All the work related to the panchayat is actually carried out by her husband. Even the flag hoisting ceremony on Independence Day is carried out by her husband. However, her husband happens to be a good administrator as indicated by that panchayat's performance on various developmental parameters as compared to other panchayats in the district. Also, her husband enjoys the support of the local people. Given the situation, answer the following: (a) Identify the stakeholders and issues involved in this case? (b) What options are available to you as the District Magistrate in such a scenario? Also, evaluate each option and indicate what option will you choose.15 answers
- You are posted as a District Magistrate in a Left Wing Extremism (LWE) affected district. The district has witnessed many instances of violence by the naxalites in the past. It has been observed that instances of violence increase as the elections approach. You, as a Returning Officer, are responsible for the smooth conduct of elections. Soon after the announcement of elections, the naxalites gave a call for their boycott and have been threatening people to stay away from them. The people of the district are eager to exercise their voting rights but are scared of the impending acts of violence. Further, with threat to their lives and a low expected turnout, the other electoral officers are also reluctant to go to these areas. In this context, answer the following: (a) Identify the civil service values that are crucial for working in such adversities. (b) Suggest a plan of action to ensure the conduct of free and fair elections in such a situation.13 answers
- As the head of the Special Purpose Vehicle (SPV), you are tasked to complete the construction of a power plant. The project needs to be completed expeditiously to fulfil the promise made by the government to ensure access to power for all. The selected site is in a remote area and is ideal for plant construction. However, the project would require relocation of the people living in the vicinity. Initially, the local community objected to disruption in their lives but were convinced later about the economic benefits that would accrue to the region through this plant. The project had started gathering pace, but recently a local NGO working for environment protection got involved with the local community regarding the issue. And now the local community has started protesting against any developmental activity in the region. As the officer-in-charge for the speedy execution of the project, answer the following: (a) What are the issues involved in this case? (b) What course of action will you take and why?12 answers
- As the administrator in-charge of your area, you are witness to the widespread food wastage in lavish parties as well as in restaurants and eateries, on one hand and people starving due to inability to ensure one square-meal a day, on the other. Realizing that it is not the scarcity of resources, but the habit of people that is causing paucity in availability of food, you decide that certain measures are needed to be taken in order to deal with the issue of starvation at the grassroot level. 20 Given the situation, answer the following questions: (a) Identify the ethical issues involved in this case. (b) What measures would you take to deal with wastage of food in your area? (c) What explains this co-existence of affluence and hunger in developing countries like India?12 answers