Can Civil Society and Non-Governmental Organizations present an alternative model of public service delivery to benefit the common citizen? Discuss the challenges of this alternative model.

Scope of partnership between State & CSO

1. Social empowerment → to under the caste or gender based injustice. Eg: Safai karmachari Andolan for Manual scavengers uphold Article 17.

2. Economic upliftment → CSO can ensure implementation of state policies for economic. Eg: SHGs participating in 'Lakhpati Didi' & 'Namo Drone Scheme'.

3. Policy formulation & implementation CSO provide people's demands, grievances → effective policy. [eg]- Involvement of Trans in forming Transgender Persons Act.

4. Ensuring Transparency & Accountability CSO promote a corruption free & People centric governance. [eg]- MKSS fight for RTI.

5. Sustainable development → Inclusive development CSO involving research organisation, NGOs promote via sustainable growth. [eg]- Centre for Science & Environment give inputs used by state in policy (Green credit).

But certain points for skirmishes still exists.

Issue :-

1. Financial restriction imposed on CSOs, and FCRA (use 20% for administrative use).

2. Lack of trust : IB reports points to CSOs activities → Development Delays → 2-3% GDP loss year.

3. Use of legal and policy measures to stifle criticism is alleged by CSOs.