UPSC Mains 2020 · GS IV · Q4(b) · 10 marks · 150 words

A positive attitude is considered to be an essential characteristic of a civil servant who is often required to function under extreme stress. What contributes to a positive attitude in a person ?

हिन्दी में

सकारात्मक अभिवृत्ति एक लोक सेवक की अनिवार्य विशेषता मानी जाती है जिसे प्रायः नितान्त दबाव में कार्य करना पड़ता है । एक व्यक्ति की सकारात्मक अभिवृत्ति में क्या योगदान देता है ?

AttitudeEmotional Intelligence

How a topper answered the closest question

Toppers wrote this one in a test series: “What factors lead to a positive attitude in a person? How does positive attitude enhance the effectiveness of civil servants in performing their duties?”

Ujjwal PriyankAIR 10 · CSE 2025 · 118 wordsTheir whole copy

Opening · a definition

Positive attitude in a person is a result of his ethical values and moral upbringing.

Body · points and prose

Diagram
- Factors of Positive attitude - Communication - Ability to share own's feeling - Empathy for others - OPTIMISM and HOPE - Important for reforms - Spiritual growth - Practise meditation and yoga - Set aside FEAR - having belief in oneself

Positive attitude is a virtue

"All birds hide in their sheltre during rain. However, eagle avoids cloud and thunder by flying above them. Problems are same, but it is attitude that makes the difference."

  • APJ. Abdul Kalam

Role of positive attitude

⊙ Enhances effectiveness of public service

  1. showcasing empathy for others
  2. handling pressure from multiple stakeholders
  3. Optimistic about a better future Eg: Improved accessibility of facilities in backward region.
  4. improves efficiency due to higher emotional intelligence.
  5. Sharing happiness while performing duties

Close · a summary

Thus, positive attitude is a key for a tedious job in order to maintain work-life balance.

1 more topper’s answer to this question, part by part, and how they all approached it: open the question.

Toppers’ answers to other close questions

Source: UPSC, Civil Services (Main) Examination 2020, General Studies Paper IV, Q4(b). The paper on upsc.gov.in. Themes and links to toppers’ answers are by UPSC Grade, not by UPSC.